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Room Service Server FS-Restaurant 1 Delfinos

Job Summary

Información disponible en español a continuación.

The Room Service Server is responsible for taking and delivering customer's In-Room food and drink orders serve food and beverages prepare itemized checks and accept payments providing the highest quality service while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation.

 El Mesero de Room Service es responsable de tomar y entregar ordenes de comidas y bebidas En-Cuarto servir comidas y bebidas en cuarto preparar cuenta y aceptar pago ; proveer el servicio de más alta calidad posible a los huéspedes y a los meseros mientras mantiene los niveles más altos de limpieza y saneamiento durante las horas de operación.

Responsibilities

QUALIFICATIONS:

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Alcohol Awareness Certification (must comply with State regulations)
  • Food Handlers certification (must comply with State regulations)
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.

 

  • Se prefiere diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado.
  • Certificación para manejar alimentos y Certificación para Servir alcohol (debe cumplir con requisitos del Estado)
  • Tiene que poder expresar claramente información e ideas.
  • Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente.
  • Tiene que poder trabajar bien bajo presión.
  • Tiene que poder bregar efectivamente con problemas en el trabajo incluyendo el poder anticipar evitar y resolver problemas cuando sea necesario.

JOB RESPONSIBILITIES:

  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc.
  • Perform opening and closing side work according to Aimbridge Hospitality standards to ensure that guests are served promptly and efficiently.
  • Serve guests with all food and beverage requirements in a warm friendly courteous and professional manner.
  • Ensure that the room service area and Cafe wait station is kept clean and tidy.
  • Follow Aimbridge Hospitality's portion control and checking procedures precisely.
  • Be familiar with the operation of the P.O.S. system.
  • Carry out cashiering functions in closing checks and servicing the guest.
  • Follow all state liquor laws.
  • Maintain a warm friendly demeanor at all times.
  • Ensure that all hallways are free from service debris and that all room service trays are brought back to the kitchen for breakdown and bussing.
  • Perform other tasks/jobs as assigned by the supervisor or manager.

 

  • Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes.
  • Cumplir con los requisitos de certificación requeridos para la posición incluyendo certificado para manejar alimentos certificado para servir alcohol seguridad etc.
  • Llevar a cabo los deberes de abertura y cierre de acuerdo con las normas de Aimbridge Hospitaltiy para asegurar que los huéspedes sean servidos pronta y eficientemente.
  • Servirle a los huéspedes todas las bebidas y los alimentos pedidos de manera calurosa simpática cortés y profesional.
  • Asegurar que el área de room service y la estación de los meseros del Café se mantengan limpias y nítidas.
  • Seguir precisamente los procedimientos de Aimbridge Hospitality para el control de porciones y el procesado de cuentas / cheques.
  • Estar familiarizado con la operación del Sistema Punto de Ventas (P.O.S.)
  • Llevar a cabo funciones de cajero para cerrar los cheques y servir al huésped.
  • Observar todas las leyes estatales sobre las bebidas alcohólicas.
  • Mantener un comportamiento caluroso y simpático en todo momento.
  • Asegurar que los pasillos estén libres de escombros relacionados con el servicio y que todas las bandejas de room service sean regresadas a la cocina para ser desmontadas y limpiadas.
  • Llevar a cabo otra tarea según asignada por el supervisor o gerente.

Property Details

Nestled on a stretch of unspoiled beach along the Atlantic Coast in Palm Coast, Florida, Hammock Beach Resort is an extraordinary treasure. Families have been making special memories for years capturing them in pictures and videos. Whether it’s a first trip to our beautiful beaches or a relaxing spa weekend with the girls, take a look at what makes Hammock Beach Resort so special.

So much more than a hotel room — Hammock Beach Resort is designed for gatherings of friends and families, with villas and suites ranging from 700 to 2,350 square feet. Unlike standard hotels, our multi bedroom villas and suites allow you to experience resort living while still enjoying the comforts of home.

At Hammock Beach, it is our mission to ensure our guests experience a rich and carefree stay. We offer services that are truly unique to Hammock Beach.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

Average salary estimate

$30000 / YEARLY (est.)
min
max
$25000K
$35000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Room Service Server FS-Restaurant 1 Delfinos, Hammock Beach Resort

Are you ready to embark on a rewarding journey as a Room Service Server at Delfinos? Located in the breathtaking Hammock Beach Resort in Palm Coast, this role is about more than just serving food and drinks; it’s about creating exceptional experiences for guests. As a Room Service Server, you'll take and deliver in-room dining orders, ensuring that every detail meets our high standards of quality and cleanliness. Your friendly demeanor will shine as you engage with guests and handle their requests promptly and professionally. You'll be responsible for preparing itemized checks and accepting payments while adhering to all necessary state regulations regarding food and alcohol service. With a commitment to hospitality, you'll help create lasting memories for families and individuals visiting our gorgeous resort. Your ability to stay calm under pressure and your teamwork skills will be essential to ensuring smooth operations during busy periods. Join us, and let's make each guest’s stay as special as they deserve, all while working in a vibrant environment surrounded by beautiful beach views. So, grab your tray and become part of the incredible team at Delfinos!

Frequently Asked Questions (FAQs) for Room Service Server FS-Restaurant 1 Delfinos Role at Hammock Beach Resort
What are the key responsibilities of a Room Service Server at Delfinos?

As a Room Service Server at Delfinos, your primary responsibilities include taking and delivering in-room food and beverage orders, preparing itemized checks, and accepting payments. You will also ensure that the room service area remains clean and organized, while providing exceptional service to all guests. You must comply with Aimbridge Hospitality standards and regulations to foster a safe and efficient work environment.

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What qualifications do I need to be a Room Service Server at Delfinos?

To become a Room Service Server at Delfinos, a high school diploma or equivalent is preferred, along with experience in a hotel or related field. You will also need certifications for Food Handlers and Alcohol Awareness, in compliance with state regulations. Strong communication skills and the ability to work well under pressure are essential for success in this role.

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How does a Room Service Server ensure quality service at Delfinos?

A Room Service Server at Delfinos ensures quality service by adhering to the established standards of Aimbridge Hospitality. This includes serving guests courteously and professionally, preparing their orders accurately, and maintaining cleanliness in the dining and service areas. Anticipating guest needs and addressing any issues promptly contributes to a seamless service experience.

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What is the work environment like for Room Service Servers at Delfinos?

The work environment for Room Service Servers at Delfinos is dynamic and fast-paced, set against the stunning backdrop of Hammock Beach Resort. You will be part of a supportive team, interacting closely with colleagues and guests, which fosters a collaborative atmosphere. While the role can be challenging during peak times, the satisfaction of providing exceptional service in such a beautiful location makes it incredibly rewarding.

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What benefits do Room Service Servers receive at Delfinos?

Room Service Servers at Delfinos are offered a comprehensive benefits package after an initial waiting period, which includes medical, dental, and vision coverage, paid time off, and even daily pay options. Additionally, they can access opportunities for short and long-term disability, life insurance, a 401k retirement plan, and an employee assistance program to support their overall well-being.

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Common Interview Questions for Room Service Server FS-Restaurant 1 Delfinos
Can you describe your experience with food and beverage service?

When answering this question, be specific about your previous roles involving food service. Highlight any relevant experience in hotels or restaurants, mentioning specific duties, such as order taking, serving, and handling payments, tailored to the Room Service Server position.

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How do you handle customer complaints or difficult situations?

Demonstrate your problem-solving skills by discussing your approach to handling complaints. Emphasize the importance of listening to the guest, remaining calm, and quickly finding an appropriate solution to ensure customer satisfaction.

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What do you think is essential to provide exceptional service?

Focus on qualities such as attentiveness, friendliness, and effective communication. Talk about your commitment to meeting guest needs and how you ensure satisfaction through your service as a Room Service Server.

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How do you prioritize tasks during a busy shift?

Explain your methods for time management and prioritization. Describe how you assess which tasks are urgent and develop a system to ensure all orders are fulfilled promptly and accurately while maintaining a clean workspace.

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What precautions do you take to maintain cleanliness and sanitation?

Discuss your understanding of cleanliness and sanitation standards in food service. Mention specific practices you follow, such as regular handwashing, sanitizing surfaces, and ensuring that food is safely handled at all times.

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How would you ensure compliance with state alcohol service regulations?

Demonstrate your knowledge of state regulations regarding alcohol service. Explain how you verify guests' ages, recognize signs of intoxication, and adhere to responsible service practices to ensure compliance and guest safety.

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Can you share an example of how you worked effectively as part of a team?

Provide a specific example from your past work experiences where collaboration with colleagues led to a successful outcome. Highlight your communication skills and willingness to support your teammates as a Room Service Server.

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What is your knowledge of menu items and how do you assist guests?

Explain the importance of menu familiarity in enhancing guests' dining experiences. Discuss how you’d utilize this knowledge to answer questions and make recommendations for in-room dining options.

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How do you handle cash and payment processing?

Talk about your experience with cash handling and transaction processing, detailing your accuracy while managing transactions and ensuring that all financial procedures comply with company standards.

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What motivates you to excel in a room service role?

Express your passion for hospitality and the satisfaction you gain from providing great service. Share personal motivations and how they align with the values of Aimbridge Hospitality and the Room Service Server position.

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MATCH
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 30, 2025

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