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Job Description

As a Sales Associate at COS, you are the friendly face that greets our customers and embodies the heart of our brand. Your role is essential in creating welcoming experiences that showcase the best of COS. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

Qualifications

As a Sales Associate, you'll have the opportunity to provide customers with high level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock, and merchandising the latest garments on the shop floor.

While previous experience in customer service and familiarity with textile materials are nice to have, they're not mandatory.

What you need to Succeed:

Customer-focused and thinking in a commercial way. 
Interested in trends and fashion. 
Communicative, positive, and open-minded 
Willing to learn, adaptable and action-oriented. 
Collaborative, inclusive and supportive 
Self-motivated, confident, and resilient

Compensation: $17.50

Additional Information

This is a Part-Time position offering 10-25 hours a week.

Apply by sending in your CV  as soon as possible. Due to data policies, we only accept applications through the career page.

Benefits:

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. 

In addition to this US based colleagues also receive: 

25% Staff Discount  
Clothing Allowance  
Employee Assistance Program  
Vacation, Wellness, Holiday,
Plus, additional Voluntary Benefits.

Inclusion & Diversity

COS is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.  

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. 

Company Description
COS offers a wardrobe of ready-to-wear and accessories for a life well dressed. Rooted in luxury design and compelling fashion movements, the collection plays meticulous attention to sustainable craftsmanship, quality and a superior color palette that transcends time. The creative soul of the brand is visualized through original storytelling, seasonal runway shows and contemporary culture to create an experience beyond the expected. Learn more about COS here. 

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$18200 / YEARLY (est.)

min

max

$18200K

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What You Should Know About Sales Associate , H&M Group

As a Sales Associate at COS, located in the heart of Boston, you'll embody the spirit of our brand while crafting memorable experiences for our customers. Your role is pivotal; you're the friendly face who welcomes shoppers, helping to elevate their shopping experience with warmth and enthusiasm. Whether it's guiding them through our stunning collections or assisting them at the cash desk, you'll play a fundamental part in making every visit special. Collaborating with your teammates, you'll also engage in tasks ranging from processing deliveries to merchandising our latest fashions, ensuring our store remains inviting and well-stocked. While previous experience in customer service is beneficial, we value a positive, adaptable attitude and a passion for fashion above all. If you're self-motivated, communicative, and excited to learn, we encourage you to apply for this part-time role, offering between 10-25 hours a week. At COS, you're not just a Sales Associate; you’re a key player in a global, inclusive community where your contributions truly matter. Plus, enjoy fantastic perks like a 25% employee discount on all H&M Group brands, trade at a quarterly incentive program, and various additional benefits, making this opportunity even more rewarding!

Frequently Asked Questions (FAQs) for Sales Associate Role at H&M Group

What are the key responsibilities of a Sales Associate at COS?

As a Sales Associate at COS, your main responsibilities include creating a welcoming shopping experience, assisting customers on the floor, managing the cash desk, and merchandising our latest product lines. You'll also help with stock replenishment and ensuring that store displays are engaging and up to date.