Head of Sales

The Head of Sales at Havenly Brands oversees the performance and operations of our growing retail locations, driving revenue growth, and ensuring that brand-specific goals are met. This role involves mentoring a high-performing sales team, analyzing complex sales data to uncover trends, and collaborating with various departments to enhance the customer experience.

To be considered for the Head of Sales position at Havenly Brands, candidates should have proven experience in senior sales leadership roles within retail or multi-brand environments, exceptional analytical skills, and a demonstrated ability to build and motivate high-performing teams. Familiarity with CRM tools and data visualization is essential.

The Head of Sales enhances customer experience at Havenly Brands by championing a customer-centric culture in sales teams, implementing innovative solutions, and ensuring personalized shopping journeys across both in-store and omni-channel environments. Tailoring messaging based on the audience is also a key aspect of this role.

At Havenly Brands, the Head of Sales can expect a collaborative and innovative work environment that emphasizes professional growth and inclusivity. This hybrid position entails working onsite 2-3 days a week at one of our vibrant offices in Denver, New York, or Chicago.

The compensation range for the Head of Sales role at Havenly Brands is between $170,000 and $190,000 OTE, including performance-based incentives. The total rewards package also includes various benefits such as health, dental, and generous PTO.

When answering this question, focus on specific strategies you used to align diverse brand identities while driving sales. Share examples of how you motivated your team and the results achieved to demonstrate your leadership effectiveness.

To approach data analysis, highlight your experience with specific tools and methods you’ve used to extract insights. Discuss how you turned analytical findings into actionable strategies that drove improvements in sales performance.

Discuss how understanding customer needs, providing personalized experiences, and fostering open communication among team members drive a customer-centric sales culture. Provide examples of initiatives you've implemented in previous roles.

Mention KPIs such as revenue growth, conversion rates, and customer satisfaction metrics. Explain how you’ve used these KPIs to monitor team performance and identify areas for improvement in previous positions.

Share a specific challenge, the actions you took to address it, and the outcomes that resulted from your approaches. This showcases your problem-solving abilities and resilience.

Explain your experience in developing training programs, clear communications, and performance tracking systems that ensure all team members are aligned and effectively executing the brand’s sales initiatives.

Discuss any creative or unique strategies you’ve employed to boost sales, such as new marketing techniques, partnerships, or customer engagement initiatives, and their impacts.

Share specific practices you used, such as mentorship, training programs, and recognition systems, that have helped you build and retain high-performing teams.

Talk about your approach in blending high-level strategies with practical implementation, emphasizing the importance of being involved in both areas as a leader for optimal results.

Explain how you view collaboration as essential for driving sales success and how you foster an environment where teamwork and communication thrive, enhancing overall performance.