Operations Specialist II

The Operations Specialist II at H.B. Fuller will manage a variety of tasks that include developing and distributing reports, assisting with month and year-end inventory, organizing on-site events, and supporting the union contract during its life cycle. Additionally, they will take on clerical duties associated with HR and manufacturing to ensure that operations run smoothly.

To qualify for the Operations Specialist II position at H.B. Fuller, candidates should possess strong written and verbal communication skills, as well as interpersonal abilities. A minimum of three years of administrative experience and at least one year in HR is required. Candidates should also have experience in a manufacturing environment, particularly with a unionized workforce.

In the Operations Specialist II role at H.B. Fuller, you will play a pivotal role in onboarding new hires by collaborating with corporate stakeholders to ensure they can access necessary systems. You will create agendas, including slots for union committee members, and organize logistics to facilitate a seamless onboarding experience.

Successful Operations Specialist IIs at H.B. Fuller possess strong organizational and time management skills, are adept communicators, and have a proactive approach to problem-solving. Proficiency in Microsoft Excel, Word, and other business support systems is also crucial to effectively handle daily operations.

The Operations Specialist II position at H.B. Fuller primarily takes place in a typical office setting, which involves long periods of sitting. However, there may be some exposure to the plant environment that would require appropriate PPE. This dynamic workspace allows for interaction with various teams and departments.

When answering this question, discuss specific tasks you've handled related to HR or operations in a manufacturing setting, emphasizing your ability to keep accurate records and your organizational skills.

Illustrate your method for prioritizing tasks, perhaps by discussing your experience with time management techniques or your ability to communicate effectively with team members to ensure that the most urgent tasks are completed first.

You should mention specific software and systems, such as ERP systems, payroll management software like UKG or ADP, and any relevant experience with Microsoft Office tools, particularly Excel and Word.

Discuss your approach to event planning, including the steps you take from initial brainstorming to final execution, showcasing any successful events you coordinated and how you ensured all details were attended to.

Highlight your communication strategies, emphasizing active listening and tailoring your messages according to the audience, whether you are speaking with management, staff, or external stakeholders.

Provide a specific example where you identified an inefficiency in a process and implemented a solution, detailing the steps you took and the result of your efforts.

Explain your organizational strategies, such as using planners or digital tools to keep track of tasks, and emphasize your methods for staying focused and productive in a busy work environment.

Share your understanding and experience in dealing with unionized workforces, focusing on any direct involvement you’ve had with maintaining union relations or record-keeping.

Discuss any personal values that align with promoting inclusivity and positivity in the workplace, along with specific actions you have taken in the past that may have contributed to a collaborative culture.

When responding to this question, connect your skills and professional values with H.B. Fuller's mission and vision, highlighting what excites you about working with the world's largest pureplay adhesives company.