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Operations Analysis, Temporary

COMPANY OVERVIEW:

HealthAxis is a prominent provider of core administrative processing system (CAPS) technology, business process as a service (BPaaS), and business process outsourcing (BPO) capabilities to healthcare payers, risk-bearing providers, and third-party administrators. We are transforming the way healthcare is administered by providing innovative technology and services that uniquely solve critical healthcare payer challenges negatively impacting member and provider experiences.

We live and work with purpose, care about others, act with integrity, communicate with transparency, and don’t take ourselves too seriously.

We're not just about business – we're about people. Our commitment to a people-first approach shapes everything we do, from collaborating as a team to serving our valued clients. We believe that creating a vibrant and human-centric environment can inspire engagement, empower our team members, and ignite a sense of purpose in all that we accomplish.

PURPOSE AND SCOPE:

The Operations Analysis, Temporary interprets data outputs and demonstrates an ability to articulate data implications. Collaborates closely with project leads as needed to diagnose business problems and develop custom analytic solutions; interacts frequently with staff across business units to ensure that analysis requirements and data sets are well understood.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

  • Performs analysis of files and processes, weekly transaction reports and monthly reports.

  • Analyzes files to ensure correct data is submitted.

  • Testing of upgraded system(s), performing various testing scenarios which can occur during regular processes.

  • Develops ad-hoc reports to conduct data analysis and validation.

  • Researches methodologies and conducts metric reporting.

  • Ability to perform analyses using data from a variety of sources.

  • Root cause analysis to identify any systematic or process issues.

  • Defines data requirements and gathers and validates information, applying judgment and statistical tests.

  • Analyzes trends to recommend process and/or operational improvements.

  • Prepares detail and summary level reports including written interpretation of analytic results.

  • Presents results to management, including data-driven business recommendations and alternatives.

EDUCATION, EXPERIENCE AND REQUIRED SKILLS:

  • An undergraduate degree in accounting, finance, or computer science from an accredited institution of higher learning preferred.

  • Minimum of two years’ experience in the healthcare/managed care industry

  • Analytical experience in a healthcare setting preferred.

  • An equivalent combination of education, training, and experience.

  • Knowledge of Microsoft Office including Outlook, Word, and PowerPoint.

  • Strong knowledge of Microsoft Excel and Visio.

  • May require knowledge of one or more of the following: SQL, Crystal, Diamond, Cognos, CRMS, Access.

  • Excellent oral and written communication skills including good grammar, voice, and diction.

  • Problem analysis and solving.

  • Adaptability.

  • Planning and organizing.

  • Attention to detail.

  • Stress tolerance and flexibility with schedule.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Operations Analysis, Temporary, HealthAxis Group, LLC

At HealthAxis, we're on a mission to revolutionize the healthcare landscape, and we're looking for a dynamic individual to take on the role of Operations Analysis, Temporary. Based in sunny Tampa, you'll be diving into data like you've never seen before, helping us enhance our operational processes and ultimately improving the healthcare experience for everyone involved. Your days will be filled with analyzing various data files and reports, collaborating with project leads, and engaging with our talented team to get to the root of any business challenges we face. We're all about innovation, so you'll get to explore different methodologies, perform root cause analyses, and even craft ad-hoc reports to keep our operations running smoothly. With your strong analytical skills and attention to detail, you'll provide insightful recommendations that could reshape our processes for the better. While prior experience in the healthcare industry is preferred, what really matters is your passion for problem-solving and your ability to communicate effectively. At HealthAxis, we're not just about the numbers; we're about the people behind them. Join us in our commitment to integrity, collaboration, and a culture that values your contributions. Ready to make a difference? We can't wait to meet you!

Frequently Asked Questions (FAQs) for Operations Analysis, Temporary Role at HealthAxis Group, LLC
What does an Operations Analysis, Temporary do at HealthAxis?

As an Operations Analysis, Temporary at HealthAxis, you'll perform data analysis, interpret results, and collaborate across departments to identify business problems and propose analytic solutions. You'll dive into various reports and files to ensure data accuracy, conduct testing for system upgrades, and prepare detailed reports that summarize your findings. In essence, you'll be crucial in enhancing our operational efficiencies and improving healthcare processes.

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What qualifications should I have for the Operations Analysis, Temporary position at HealthAxis?

To be considered for the Operations Analysis, Temporary role at HealthAxis, you should have at least an undergraduate degree in accounting, finance, or computer science, along with two years of experience in the healthcare or managed care industry. Proficiency in data analysis tools like Microsoft Excel is essential, and familiarity with SQL or similar technologies can be beneficial. Strong communication and problem-solving skills will also be critical for success in this role.

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What are the principal responsibilities of the Operations Analysis, Temporary at HealthAxis?

In the Operations Analysis, Temporary role at HealthAxis, your primary responsibilities include performing detailed analyses of data files, generating weekly and monthly reports, conducting testing scenarios, and producing ad-hoc reports. You'll be working closely with project leads and other team members to ensure a comprehensive understanding of data requirements and will present your findings to management for data-driven decision-making.

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What skills are essential for the Operations Analysis, Temporary role at HealthAxis?

Key skills for the Operations Analysis, Temporary position at HealthAxis include a strong foundation in data analysis, proficiency in Microsoft Office tools—especially Excel and Visio—and excellent written and oral communication. Additionally, the ability to adapt to new challenges, detail-oriented problem-solving, and the capability to work under stress will enhance your effectiveness in this role.

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How does the Operations Analysis, Temporary role contribute to HealthAxis?

The Operations Analysis, Temporary role is vital to HealthAxis as it directly impacts operational efficiency and the quality of service delivery. By providing insights through data analysis, you'll help to recommend necessary process improvements, identify operational bottlenecks, and ultimately support our mission to enhance healthcare experiences for our clients and members.

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Common Interview Questions for Operations Analysis, Temporary
Can you describe your experience with data analysis?

When answering this question, highlight your previous roles where you analyzed data, the tools and methodologies you used, and the impact of your analysis on business outcomes. Specify any relevant projects in the healthcare sector to align with the Operations Analysis role at HealthAxis.

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How do you prioritize your tasks when handling multiple projects?

Discuss your approach to prioritization, such as using project management tools or methods to assess task urgency and importance. You might mention how you maintain flexibility and adaptability, which is essential in a fast-paced environment like that at HealthAxis.

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What data analysis tools are you proficient in?

List the specific data analysis tools you've worked with, including Excel, SQL, or any specialized software. Articulate how you've used these tools to tackle analytical tasks in previous roles, particularly in the healthcare industry.

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How do you ensure data accuracy in your analyses?

Talk about your process for data validation and verification, including cross-referencing multiple data sources and conducting regular audits. This aligns well with the responsibilities of the Operations Analysis, Temporary position, which emphasizes data integrity.

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Can you provide an example of how you’ve solved a complex business problem?

Share a specific example where you applied analytical thinking to tackle a complex problem, including the situation, your analysis process, the solution you developed, and the eventual outcome. Tailor your response to reflect skills relevant to the job at HealthAxis.

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What methodologies do you use for root cause analysis?

Describe any specific root cause analysis methods you're familiar with, such as the 5 Whys or Fishbone Diagram. Relate this to your previous experiences where you successfully used these methodologies to uncover systemic issues in a process.

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How do you handle feedback on your analyses?

Communicate your openness to constructive criticism and how you integrate feedback into your work. Provide an example of how you improved a report or analysis based on feedback, which is important for collaborative roles like the Operations Analysis, Temporary.

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What role does communication play in your work as an analyst?

Highlight the importance of clear communication in conveying complex data insights to stakeholders. Discuss how you've tailored your communication style to different audiences, whether technical or non-technical, to ensure understanding and facilitate decision-making.

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Why do you want to work at HealthAxis?

Express your interest in HealthAxis’s mission to revolutionize healthcare and how your skills align with their goals. This is an opportunity to show your enthusiasm for the role of Operations Analysis, Temporary and your desire to contribute to a people-focused company culture.

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What do you know about the healthcare industry and its challenges?

Demonstrate your knowledge of current trends and challenges within the healthcare sector, particularly those affecting workflow and data management. Relate these insights to how you can deliver value in the Operations Analysis, Temporary position at HealthAxis.

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Temporary, on-site
DATE POSTED
April 5, 2025

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