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System Administrator I

COMPANY OVERVIEW:

HealthAxis is a prominent provider of core administrative processing system (CAPS) technology, business process as a service (BPaaS), and business process outsourcing (BPO) capabilities to healthcare payers, risk-bearing providers, and third-party administrators. We are transforming the way healthcare is administered by providing innovative technology and services that uniquely solve critical healthcare payer challenges negatively impacting member and provider experiences.

We live and work with purpose, care about others, act with integrity, communicate with transparency, and don’t take ourselves too seriously.

We're not just about business – we're about people. Our commitment to a people-first approach shapes everything we do, from collaborating as a team to serving our valued clients. We believe that creating a vibrant and human-centric environment can inspire engagement, empower our team members, and ignite a sense of purpose in all that we accomplish.

PURPOSE AND SCOPE:

The System Administrator I is responsible for overall planning, development, configuration, implementation, and maintenance of all central systems and servers. Responsible for verifying and updating systems security. The System Administrator I is responsible for researching and troubleshooting issues that arise in day-to-day tasks and projects.

 PRINCIPAL RESPONSIBILITIES AND DUTIES:

  • Establish and configure Hyper-V Hosts, Virtual Machines, and non-network infrastructure

  • Maintains reliable system performance through active monitoring and review of error logs and user-reported server issues

  • Makes recommendations regarding network/systems upgrades and repairs

  • Works with team members to oversee server-side deployments and projects

  • Conducts regular tests to ensure that the system meets expectations for speed, security, and reliability

  • Makes recommendations regarding systems upgrades and repairs

  • Working knowledge working with Windows Server (2016,2019,2022,2025)

  • Working knowledge of Azure Infrastructure and azure services

  • Participates in On-Call rotation

  • Performs after-hours work as needed

  • Some travel may be required (no more than 10%)

EDUCATION, EXPERIENCE AND REQUIRED SKILLS:

  • Experience in Office 365 Administration

  • Experience in using EntraID (Previously Azure Active Directory)

  • Experience in supporting Active Directory infrastructure

  • Experience integrating with Azure cloud environments a plus

  • Experience with System center Suites including VMM, SCOM, and SCCM a plus

  • Experience in deployment of new application, software upgrades and patches

  • 1+ years’ experience with Windows Server 2008 / 2012 / 2016 design, implementation and administration preferred

  • 1+ years’ experience with Hyper-V design, implementation and administration a plus

  • 1+ years’ experience with Pure SAN, design, implementation and administration a plus

  • Experience using PowerShell scripting

  • IT certifications such as MCSA or MCSE, or relevant degree a plus

  • Experience supporting Active Directory, DNS and GPO development

  • Knowledge of networking, Ethernet, TCP / IP and remote communications

  • Excellent verbal and written communication skills

  • Experience in high-availability, fast-paced environments

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About System Administrator I, HealthAxis Group, LLC

If you're looking to kickstart your career as a System Administrator I, HealthAxis in sunny Tampa is the perfect place for you! As an industry leader in healthcare technology, HealthAxis is on a mission to transform how healthcare is administered, offering innovative solutions to improve the member and provider experience. In this role, you’ll be the backbone of our IT infrastructure, overseeing the planning, development, configuration, implementation, and maintenance of our central systems and servers. You’ll also take charge of verifying and updating systems security, ensuring everything runs smoothly and securely. Your day-to-day will involve establishing and configuring Hyper-V Hosts, managing Virtual Machines, and actively monitoring system performance while troubleshooting any issues that arise. You'll collaborate with a fantastic team, participate in server-side deployments, and conduct regular performance tests to keep our systems top-notch. If you have experience with Windows Server, Azure Infrastructure, and Office 365, coupled with a passion for problem-solving and a keen eye for detail, we want to hear from you! Join us at HealthAxis where your contributions will make a difference, and enjoy our vibrant, people-first approach to work. We promise a culture that values integrity, care, and a bit of fun along the way, because after all, we’re all about people!

Frequently Asked Questions (FAQs) for System Administrator I Role at HealthAxis Group, LLC
What are the primary responsibilities of a System Administrator I at HealthAxis?

At HealthAxis, a System Administrator I is responsible for the planning, development, configuration, implementation, and maintenance of all central systems and servers. This includes establishing Hyper-V Hosts and Virtual Machines, maintaining system performance through active monitoring, troubleshooting day-to-day issues, and making recommendations for system upgrades. It's an essential role that ensures our IT infrastructure is reliable and secure.

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What qualifications are needed to apply for the System Administrator I position at HealthAxis?

To be considered for the System Administrator I position at HealthAxis, you should have at least 1+ years of experience with Windows Server, Hyper-V, and Office 365 administration. Familiarity with Azure environments, Active Directory, and PowerShell scripting is also required. Additional certifications like MCSA or MCSE are a plus, but a strong foundational knowledge and problem-solving mindset are what truly count.

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What kind of work environment can I expect as a System Administrator I at HealthAxis?

As a System Administrator I at HealthAxis, you can expect a vibrant and collaborative work environment in Tampa that values a people-first approach. We prioritize teamwork and communication, ensuring that every team member feels inspired and engaged. Plus, we sprinkle in some fun along the way to keep the atmosphere positive and energized!

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Is travel required for the System Administrator I role at HealthAxis?

In the System Administrator I role at HealthAxis, some travel may be required, but it won't exceed 10%. This allows you to focus on maintaining and improving our IT infrastructure without the stress of constant travel, ensuring you can balance your work and personal life effectively.

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What technologies will I work with as a System Administrator I at HealthAxis?

As a System Administrator I at HealthAxis, you'll work with a variety of technologies including Windows Server (2016, 2019, 2022, and beyond), Hyper-V, Azure Infrastructure, Office 365, and System Center Suites. Your hands-on experience with these technologies will be crucial for effectively managing and supporting our systems.

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Common Interview Questions for System Administrator I
Can you explain your experience with Windows Server administration?

In your response, highlight your specific experiences managing different versions of Windows Server, such as configuration, troubleshooting, and any key projects you've completed. It’s important to convey your understanding of both the technical aspects and the practical applications in real-world scenarios.

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How do you handle troubleshooting system-related issues?

Discuss your systematic approach to troubleshooting, such as identifying the issue, analyzing logs, and using tools to diagnose problems. Giving an example from past experiences can illustrate your problem-solving process effectively.

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What is your experience with Hyper-V and virtualization technologies?

Share your hands-on experience with Hyper-V, including specific tasks such as creating and managing virtual machines, configuring network settings, and optimizing performance. Highlight any relevant projects where you utilized these technologies to improve system performance.

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How would you ensure a secure environment for our systems?

Outline your understanding of security protocols and best practices, mentioning your experience in updating security settings, monitoring for vulnerabilities, and using security tools. It's key to express your proactive attitude toward maintaining a secure IT environment.

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Tell me about your experience with Azure and cloud services.

Discuss your experience working with Azure Infrastructure and any related services. Explain how you've integrated cloud solutions into existing systems, managed cloud-based resources, or optimized environments for better performance and cost efficiency.

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What role does documentation play in your work?

Emphasize the importance of thorough documentation in IT work for tracking changes, troubleshooting, and ensuring that all team members have access to vital information. Providing examples of how documentation helped in past projects can strengthen your answer.

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How do you prioritize tasks when managing multiple projects?

Explain how you assess urgency and importance, utilizing tools or methods for task management. Sharing an experience where you effectively managed multiple responsibilities can show your organizational skills.

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Describe your communication style when working with team members and stakeholders?

Discuss your approach to clear and open communication, emphasizing the importance of collaboration and feedback. Providing examples of successful teamwork will showcase your ability to engage effectively with others.

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What steps do you take to stay current with technology trends?

Mention strategies like attending workshops, engaging with online communities, reading industry publications, or pursuing certifications. This shows your commitment to continuous improvement and adapting to the fast-paced IT landscape.

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How comfortable are you with on-call responsibilities and after-hours work?

Express your willingness to support the team during crucial times, emphasizing the importance of flexibility in IT roles. Sharing any past experiences with on-call duties will demonstrate your readiness for this aspect of the job.

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Full-time, on-site
DATE POSTED
April 8, 2025

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