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Content Marketing Manager


About HealthHero
HealthHero is Europe’s largest digital healthcare provider. We offer seamless access to virtual GP appointments, mental health support and a wide range of clinical services – helping organisations, insurers and individuals to take better care of their health. Operating across the UK, Ireland, France and Germany, our mission is to simplify healthcare and improve lives.

The Role
We are looking for an organised, creative and energetic Content Marketing Manager to help bring our brand to life across B2B2C audiences – from HR teams and insurers to the employees and members they support.

You will produce and manage content that influences buying decisions and engages real users. You will be comfortable working across formats and channels, juggling priorities and using AI tools to move quickly and smartly. This is a hands-on role in a collaborative, fast-moving environment, with lots of ownership and room to make an impact.

Salary: £40-45k DoE
Role type: Hybrid WFH (London)

Purpose

  • Create content that explains and positions our services clearly and confidently – from virtual GP to mental health, MSK, ADHD and more
  • Support sales and account management teams with pitch materials, decks and client-ready campaigns
  • Work with our clients (insurers, gyms, employers and more) to produce content they can use to communicate with their people
  • Shape our content strategy across multiple channels and bring consistency across brand, acquisition and lifecycle marketing

Key Responsibilities

  • Own and deliver the content calendar across all B2B and B2C touchpoints
  • Plan and produce high-quality content including blog posts, whitepapers, social posts, email campaigns, app copy and more
  • Manage and brief freelance writers and designers
  • Edit and refine existing materials, ensuring quality, accuracy and a strong tone of voice
  • Use HubSpot and AI tools (such as ChatGPT, Jasper or similar) to improve workflow and efficiency
  • Occasionally make light-touch graphic edits (e.g. using Canva) – no design qualification needed, just a good eye
  • Track performance and identify opportunities to improve and test content across channels

What You Will Bring

  • 5+ years’ experience in a content or marketing role, ideally within health, tech or wellness
  • Excellent writing and editing skills, with a strong portfolio of written work
  • Experience developing content for both business and consumer audiences (B2B2C)
  • Confidence using AI tools and marketing platforms to increase speed and output
  • Experience managing content pipelines and freelancers
  • A strategic mindset and a hands-on approach – able to balance ideas with execution
  • Ability to collaborate well across commercial, clinical and product teams
  • A keen interest in making complex topics simple and engaging

Nice to Have

  • Experience using HubSpot CMS and email automation tools
  • Knowledge of SEO best practices
  • Previous work in employer benefits, healthcare or regulated sectors
  • Understanding of localisation and adapting content for different markets

Why Join Us

  • A chance to shape content for one of Europe’s most ambitious digital health companies
  • Work that matters – making healthcare simpler, more accessible and more human
  • Supportive, down-to-earth team with a strong mission and values
  • 25 days holiday plus bank holidays and your birthday off
  • Access to HealthHero’s digital healthcare services (GP, mental health and more)
  • Life cover, cycle to work and electric car schemes
  • Hybrid working – with regular team days in London or Bracknell
  • Pension scheme and salary exchange

Average salary estimate

$56250 / YEARLY (est.)
min
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$54000K
$58500K

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What You Should Know About Content Marketing Manager, HealthHero

As the Content Marketing Manager at HealthHero, the largest digital healthcare provider in Europe, you'll embark on an exciting journey to change how healthcare is perceived and accessed. Your role will be pivotal in weaving our brand narrative that resonates with varied audiences, from HR teams to employees benefiting from our services. If you're organized, creative, and brimming with energy, this could be your next adventure! Picture yourself crafting compelling content that influences decisions and engages users meaningfully. You’ll have the autonomy to manage a diverse content calendar, producing high-quality materials like blog posts, social media content, and email campaigns that truly showcase our wide array of services—from virtual GP consultations to mental health support. In this fast-paced, collaborative environment, your ability to juggle priorities and leverage AI tools will be vital. Plus, you’ll be supported in your efforts to refine existing materials and explore how to enhance performance across channels. With 5+ years in a content or marketing role, especially in health, tech, or wellness, you’ll find your expertise valued as we shape a simpler, more accessible healthcare experience. Embrace the chance to work with a supportive team dedicated to making a difference while enjoying a range of benefits including a flexible hybrid working model, competitive salary, and access to HealthHero's personal healthcare services. Come make healthcare simpler, more accessible, and more human with us!

Frequently Asked Questions (FAQs) for Content Marketing Manager Role at HealthHero
What are the main responsibilities of a Content Marketing Manager at HealthHero?

The Content Marketing Manager at HealthHero is responsible for creating and managing a comprehensive content calendar that spans all B2B and B2C channels. This includes producing high-quality materials like blog posts, whitepapers, and social media content. Additionally, you'll support sales and account management teams with pitch materials and campaigns, and collaborate with clients to create engaging content. Your role will also involve tracking content performance and refining strategies to improve outreach.

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What qualifications are required for the Content Marketing Manager position at HealthHero?

To be considered for the Content Marketing Manager role at HealthHero, candidates should have over five years of experience in a content or marketing role, ideally within the health, tech, or wellness sectors. Excellent writing and editing skills are essential, alongside experience in developing content for B2B2C audiences. Familiarity with AI tools and marketing platforms is also important for improving workflow and efficiency.

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How does the Content Marketing Manager at HealthHero utilize AI tools?

The Content Marketing Manager at HealthHero uses AI tools like ChatGPT and Jasper to streamline content creation and enhance productivity. By leveraging these tools, you'll be able to efficiently produce quality content that resonates with both B2B and B2C audiences, ensuring that HealthHero's messaging remains coherent and impactful across various channels.

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What type of work environment can a Content Marketing Manager expect at HealthHero?

At HealthHero, the work environment for a Content Marketing Manager is dynamic and collaborative. You'll be part of a supportive team that values innovation and creativity, with the flexibility of hybrid working. Regular team days and the chance to collaborate with various departments ensure an engaging atmosphere where every team member is encouraged to contribute their ideas to improve the overall content strategy.

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What benefits does HealthHero offer to its Content Marketing Manager?

HealthHero offers a competitive salary ranging from £40-45k, along with comprehensive benefits like 25 days of holiday plus bank holidays, and your birthday off. You'll also have access to HealthHero's digital healthcare services, life cover, a pension scheme, and additional perks such as a cycle to work scheme and electric car plans. This ensures a balanced work-life experience while contributing to meaningful work.

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Common Interview Questions for Content Marketing Manager
How do you prioritize your content projects as a Content Marketing Manager?

When answering this question, focus on how you assess project urgency and impact. Discuss your methods for establishing a content calendar and working closely with teams to align priorities with overall business goals. Share examples from previous roles where you successfully managed competing deadlines.

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Can you describe your experience with creating content for both B2B and B2C audiences?

To tackle this question, give specific examples of content you've developed for both business and consumer audiences. Discuss the different strategies you used to engage each audience and detail how you tailored your messaging to meet their needs while maintaining a cohesive brand voice.

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What role does SEO play in your content strategy?

Highlight your understanding of how SEO involves optimizing content for search engines to improve visibility and driving traffic. Discuss your experience with keyword research and content optimization, providing examples of how you've increased organic search performance through effective SEO strategies.

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How do you measure the success of your content?

Here, explain the key performance indicators (KPIs) you typically track, such as engagement rates, conversions, and website traffic. Share tools you use for analytics and provide specific instances where you adjusted your content strategy based on performance data to achieve better results.

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What is your experience working with AI tools in content creation?

Discuss the AI tools you have used, such as ChatGPT or Jasper, and how you have integrated them into your workflow to improve content efficiency. Mention specific outcomes or improvements you encountered using these tools and emphasize your comfort level with technology.

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How do you keep your content fresh and engaging?

Provide insights into your approach for maintaining creativity and novel perspectives in your writing. Discuss techniques you employ, like trend analysis, audience feedback, or collaboration with team members to inject new ideas and formats into your content.

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Can you give an example of a successful content campaign you've managed?

Share a detailed example of a content campaign you led, discussing the objectives, target audience, and the formats used. Explain the results achieved, focusing on metrics like engagement, conversions, or reach. Highlight any collaborative efforts and what you learned through this success.

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How do you adapt content for different audiences or markets?

Talk about your approach to localization and tailoring messaging to ensure cultural relevance and relatability. Provide examples of how you've successfully adapted content in past roles and the outcomes generated by this targeted approach.

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What tools do you use for project management in content marketing?

In your response, mention specific project management tools you have experience with, such as Trello, Asana, or HubSpot. Describe how you've used these tools to streamline workflows, collaborate with team members, and maintain transparency throughout the content production process.

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How do you stay updated with the latest trends in content marketing?

Discuss the resources you utilize, such as industry reports, blogs, webinars, and networking with professionals in the field. Emphasize the importance of continuous learning and how it has influenced your strategy and approach to content marketing.

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HealthHero is a virtual healthcare provider, bringing together human expertise and digital convenience to provide quality remote healthcare. It offers remote access to experienced doctors and expert clinicians directly to patients, insurance-polic...

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Full-time, hybrid
DATE POSTED
April 12, 2025

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