Product Sales Representative - Lead Qualifying

As a Product Sales Representative at HexArmor®, you will qualify leads, provide product-specific support, manage prospects throughout the sales cycle, and recommend solutions. You will utilize CRM systems, handle product trials, and maintain up-to-date customer information to maximize your prospecting efforts.

To thrive as a Product Sales Representative at HexArmor®, you should possess strong organizational skills, a passion for customer service, and excellent communication abilities. Experience with CRM systems like Salesforce and a willingness to learn sales metrics from tools such as Tableau are also important for this role.

HexArmor® is dedicated to fostering career growth for its Product Sales Representatives by providing extensive training on product knowledge, sales processes, and CRM usage. Your success is supported through a culture of collaboration and a focus on professional development within the company.

To succeed at HexArmor® as a Product Sales Representative, you should be organized, flexible, and confident. Strong customer service abilities combined with effective communication skills are critical as you'll be speaking with prospects and customers using various channels including phone, email, and social media.

The compensation for the Product Sales Representative position at HexArmor® includes a competitive salary along with performance bonuses. The specifics can vary based on experience and results, but the company ensures that your efforts are recognized and rewarded.

In your answer, highlight specific instances where you've successfully identified customer needs and tailored your sales approach accordingly. Explain how you built relationships and trust with clients to drive sales.

Discuss your organizational strategies, such as using CRM tools to prioritize leads and schedule follow-ups efficiently. Share examples of how this approach has helped you in previous roles to maintain a strong sales pipeline.

Speak about your process for qualifying leads, including the questions you ask to assess fit and necessity. Provide an example where your technique led to a successful sale.

Provide an example of how you've successfully addressed objections in the past, focusing on active listening, empathy, and presenting solutions that benefit the customer while aligning with their needs.

Share a specific instance where you managed an unhappy customer, detailing the steps you took to resolve their concerns and the outcome that ultimately led to customer satisfaction.

Discuss your experience with CRM systems, particularly Salesforce if you have it. Describe how you've leveraged these tools to improve sales processes and maintain customer relationships.

Share your strategies for continuous learning, such as following industry news, attending training sessions or webinars, and engaging with customer feedback to anticipate market changes and product needs.

Highlight your passion for helping others and the fulfillment you find in overcoming challenges to meet sales goals. Include how being part of a company that prioritizes safety reinforces your motivation.

Describe a sales campaign you spearheaded, detailing the strategies used, how you engaged with leads, and the results achieved. Make sure to emphasize your contributions to the campaign's success.

Explain your methodology for maintaining up-to-date and accurate records in your CRM, including regular check-ins and data validation to ensure the smooth management of your sales opportunities.