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Internal Sales Support

Hitec Power Protection develops, manufactures and delivers turnkey power solutions to ensure uninterruptible, continuous and conditioned power supply to mission critical processes. Core of the Hitec Power Protection solution are Diesel Rotary UPS (Uninterruptible Power Supply) Systems using flywheel energy storage. Hitec has headquarters in Almelo, the Netherlands. Hitec’s core values are: Customer Focus, Quality, People, Integrity, Ability to Act Independently, Knowledge and Innovation, Ownership and Excellence.

The Internal Sales Support Professional is responsible for supporting the sales team by providing accurate project cost estimates, Supply Chain selection, and obtaining customized supplier quotes, and recommending optimized solutions that strengthen the company’s overall offerings. This role involves working with prequalified Suppliers, evaluating their and new supplier capabilities, and aligning their products or services with project requirements. The Internal Sales Support Professional collaborates closely with both sales and technical teams to ensure the proposed solutions meet customer expectations and contribute to successful project outcomes.

  • Prepare accurate and detailed project cost estimates using data from prequalified Suppliers, ensuring alignment with project scope and budget.
  • Analyze project requirements to determine the best resources and materials needed, consulting with Suppliers as necessary.
  • Collaborate with sales and technical teams to understand specific project needs and provide competitive and viable pricing options.
  • Review and update cost estimation processes to improve accuracy and efficiency, incorporating feedback and lessons learned from previous projects.
  • Identify and evaluate potential Suppliers from a list of prequalified partners, assessing each Supplier’s strengths, capabilities, and reliability for the specific project.
  • Develop and maintain relationships with Suppliers to stay informed about new products, services, and competitive offerings.
  • Ensure Suppliers meet the company's quality, cost, and delivery standards by conducting regular reviews and performance assessments.
  • Work closely with sales and engineering teams to understand customer requirements and determine the most effective solutions to meet those needs.
  • Propose enhancements to existing solutions by integrating additional products or services from Suppliers, strengthening the company’s value proposition.
  • Ensure solutions align with industry standards, technical specifications, and company objectives, making adjustments as necessary to achieve optimal performance.
  • Contribute to solution innovation and development by staying up-to-date with industry trends, emerging technologies, and Supplier offerings.
  • Coordinate with sales, engineering, and project management teams to align Supplier solutions with customer needs and company capabilities.
  • Provide technical support to the sales team during the proposal and contract stages, assisting in customer presentations and addressing technical queries.
  • Partner with procurement and logistics teams to ensure that Supplier products and services can be delivered on schedule and within budget.
  • Act as a bridge between Suppliers and internal teams, facilitating clear communication and ensuring alignment on project requirements and timelines.
  • Conduct thorough evaluations of Supplier products and solutions to ensure they meet company standards and customer specifications.
  • Ensure compliance with industry regulations, company standards, and customer requirements across all Supplier-provided solutions.
  • Document and communicate best practices for Supplier selection, solution design, and cost estimation, contributing to continuous improvement.
  • Assist the sales team in responding to RFQs, RFPs, and customer inquiries, providing detailed cost breakdowns and technical specifications as needed.
  • Prepare and present technical documentation and solution overviews to customers, sales staff, and management.
  • Support the project management team in identifying any issues related to Supplier delivery or product quality and implementing corrective actions.
  • Participate in project kickoff and review meetings, ensuring a seamless handoff from estimation to execution.
  • Actively participate in Solution options which include room layouts, configurations, and maintaining “scope gap” definitions with Bid packages.
  • Track and report on Supplier costs, performance, and quality metrics, providing insights and recommendations to improve future project estimates and Supplier selections.
  • Maintain accurate records in CRM and project management tools for cost estimates, Supplier information, and project detail

  • Comprehensive healthcare coverage (medical, dental, vision)
  • Retirement plan options available (401k)
  • Generous paid time off for vacation, sick leave, and public holidays
  • Collaborative work environment

What You Should Know About Internal Sales Support, HITEC Power Protection

Hitec Power Protection is on the lookout for a dynamic Internal Sales Support Professional to join our innovative team! You’ll play a crucial role in supporting our sales efforts, primarily by providing accurate project cost estimates and collaborating closely with our sales and technical teams. Your responsibilities will include analyzing project requirements and obtaining customized supplier quotes to ensure we’re offering the best solutions possible. As a significant part of the execution process, you’ll engage with prequalified suppliers, evaluate their capabilities, and maintain strong relationships to stay informed about their latest offerings. We're passionate about our core values, which emphasize customer focus, quality, and innovation, and we are excited for you to contribute to these ideals., Your expertise will help ensure that our projects meet customer expectations and align with industry standards. If you enjoy collaborating with various teams and have a knack for detail-oriented tasks, you will thrive in this position. Hitec Power Protection's emphasis on integrity and excellence means you’ll be equipped to suggest enhancements to our existing solutions and streamline cost estimation processes. At Hitec, you’ll not only support our sales team but also be a key player in shaping our project outcomes. With a collaborative work environment and comprehensive benefits, you’ll find a supportive space to grow professionally while delivering outstanding results for our customers. If you're ready to dive into the world of uninterrupted power solutions, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Internal Sales Support Role at HITEC Power Protection
What are the responsibilities of the Internal Sales Support Professional at Hitec Power Protection?

The Internal Sales Support Professional at Hitec Power Protection has a range of responsibilities, from preparing accurate project cost estimates to collaborating with the sales and technical teams. This includes analyzing project requirements, obtaining customized supplier quotes, evaluating supplier capabilities, and maintaining strong relationships with prequalified suppliers. Additionally, the role involves ensuring that proposed solutions meet project expectations and contribute to successful project outcomes.

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What qualifications do I need to become an Internal Sales Support Professional at Hitec Power Protection?

To become an Internal Sales Support Professional at Hitec Power Protection, candidates typically need a blend of relevant experience and educational background in fields such as engineering, business administration, or a related area. Strong analytical skills, attention to detail, and effective communication abilities are crucial. Experience in the power solutions industry or familiarity with project management will further strengthen your application.

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How does the Internal Sales Support Professional contribute to projects at Hitec Power Protection?

The Internal Sales Support Professional plays a vital role in Hitec Power Protection projects by ensuring that accurate project estimates are prepared, and that supplier selections align with project specifications. They collaborate with technical teams to identify the best resources and solutions, thereby ensuring that customer requirements are met. Furthermore, they contribute to solution innovation by staying updated with industry trends.

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What skills are important for success as an Internal Sales Support Professional at Hitec Power Protection?

Success as an Internal Sales Support Professional at Hitec Power Protection requires strong analytical and organizational skills, effective communication, and the ability to work collaboratively with various teams. Additionally, familiarity with project management tools and the power solutions industry is advantageous. Problem-solving capabilities and a keen eye for detail are essential for accurately assessing project requirements and supplier evaluations.

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What can I expect in terms of work environment and benefits as an Internal Sales Support Professional at Hitec Power Protection?

At Hitec Power Protection, you can expect a collaborative work environment that fosters growth and innovation. We offer comprehensive healthcare coverage, retirement plan options, and generous paid time off for vacation, sick leave, and public holidays. Hitec values its employees and promotes a culture that aligns with our core ideals of customer focus, quality, and excellence.

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Common Interview Questions for Internal Sales Support
Can you explain your experience with project cost estimation as an Internal Sales Support Professional?

When answering this question, be sure to outline specific examples from your past experiences where you successfully prepared project cost estimates. Discuss the methods you used in collecting data, analyzing project requirements, and how you ensured alignment with project scope and budget.

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How do you evaluate suppliers to ensure they meet project requirements?

In your response, share your approach to assessing supplier capabilities. This could involve discussing how you evaluate their strengths and reliability, conduct performance assessments, and maintain relationships to stay informed about their offerings.

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What strategies do you use for effective collaboration with sales and technical teams?

Explain how you approach communication and collaboration between teams. You might discuss techniques for gathering specific project insights and how you ensure alignment and understanding among all parties involved in project execution.

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Describe a challenging project you worked on. How did you overcome the obstacles?

Provide a specific example of a challenging project, detailing the hurdles you faced and the strategies you employed to navigate these challenges. Include how your role as an Internal Sales Support Professional contributed to the project's success.

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What do you believe are the key qualities that make an exceptional Internal Sales Support Professional?

Share your insights on qualities such as strong analytical skills, attention to detail, effective communication, and problem-solving abilities. Link these qualities to how they contribute to the success of a sales support role.

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How do you stay updated with industry trends related to power solutions?

Talk about your strategies for staying informed, such as attending relevant workshops, webinars, industry publications, or networking with professionals in the field. Emphasize how your knowledge benefits your role.

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How do you manage multiple projects or tasks simultaneously?

Describe your time management and organizational strategies, highlighting tools or methodologies you use to prioritize tasks and ensure deadlines are met without compromising quality.

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Can you share an example of how you contributed to solution innovation?

Provide insights into a situation where you suggested enhancements to existing solutions. Be specific about how your recommendations impacted the project positively and contributed to Hitec Power Protection's value proposition.

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What role do you think communication plays in your effectiveness as an Internal Sales Support Professional?

Emphasize the importance of clear communication in collaborating with various teams and suppliers. Discuss how regular communication helps ensure project alignment and successful outcomes.

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How do you ensure the accuracy and efficiency of cost estimation processes?

Describe your approach to reviewing and updating cost estimation processes. This may include incorporating feedback, lessons learned from previous projects, and utilizing project management tools for better accuracy.

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Full-time, remote
DATE POSTED
April 6, 2025

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