Manager-Medical Staff Services

As a Manager-Medical Staff Services at HSHS, your primary responsibilities include overseeing the credentialing and re-credentialing files of medical staff and Allied Health Professionals, staying updated on regulatory requirements, coaching your team members, and managing the financials related to credentialing. Your role is vital in maintaining high standards of healthcare practice and ensuring compliance with industry regulations.

To qualify for the Manager-Medical Staff Services position at HSHS, candidates must hold a Bachelor's degree in business administration, public health, or a related field. A Master's degree is preferred. Additionally, candidates should have at least five years of experience in credentialing and three years in a leadership role. Certifications such as CPMSM or CPCS are preferred and can enhance your application.

Candidates applying for the Manager-Medical Staff Services role at HSHS should have a minimum of five years of experience in credentialing and at least three years of demonstrated leadership experience. This blend of experience is crucial for effectively managing credentialing processes and leading a dedicated team in the healthcare environment.

HSHS offers a comprehensive benefits package for the Manager-Medical Staff Services role, which includes affordable health coverage, paid time off, retirement benefits, educational assistance, adoption financial support, and a wellness program with incentives. These benefits aim to support the overall well-being of our colleagues, aligning with HSHS's commitment to promoting a healthy work-life balance.

Applying for the Manager-Medical Staff Services role at HSHS means joining a dedicated team focused on providing quality patient care with a solid set of core values. With opportunities for education assistance, various employee benefits, and the chance to be part of an organization that prides itself on improving community health, this role could be a fulfilling next step in your career.

When answering this question, focus on your hands-on experience with credentialing and re-credentialing processes, outlining specific responsibilities you've had in past roles. Mention any software tools you've used and any improvements you implemented to streamline these processes.

In your response, discuss the importance of staying informed about current regulations, conducting regular audits, and collaborating with team members to maintain compliance. Highlight any systems you've used for monitoring changes in regulations.

Share your strategies for prioritization, such as using task management tools or setting deadlines based on urgency and importance. Provide examples of how you've successfully managed multiple responsibilities in past positions.

Discuss a collaborative leadership style that emphasizes support, mentorship, and open communication. Share examples of how you've fostered team collaboration and developed your team's skills in previous roles.

When discussing a challenge, focus on providing context, outlining the specific steps you took to address it, and highlighting the positive outcome. Be sure to mention any lessons learned that you would apply in the future.

Describe your approach to providing feedback and guidance. You could mention the importance of setting clear expectations, offering constructive criticism, and supporting them in their professional development.

List relevant software programs, such as credentialing management systems or compliance tracking tools, and provide examples of how you've utilized these tools effectively in past roles to enhance productivity.

Explain the importance of meticulous documentation and regular reviews. You can provide specific techniques such as checklists or automated workflows that you've used to enhance accuracy while maintaining efficiency.

Discuss your methods for continuous learning, such as subscribing to industry newsletters, attending webinars, or networking with peers at conferences. Highlight how staying informed helps you bring best practices to your role.

Reflect on your alignment with HSHS's values, such as respect and care for patients, as well as your eagerness to contribute to the organization's mission. This is a great opportunity to share your passion for healthcare and your desire to make a meaningful impact.