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Medicare Sales Field Agent- Muskegon County, MI

Become a part of our caring community and help us put health first
***Total compensation package (base pay +commission with guarantee) could exceed 120K depending on experience and location.***


Are you passionate about the Medicare population, looking for an opportunity to work in sales with the ability to directly impact your own income potential? Do you have a track record of building trusting relationships in the community and exceeding expectations? If so, we are looking for licensed, highly motivated, and self-driven individuals to join our team.

In this field position, you will; build community relationships, drive self-generated sales, and meet sales goals and metrics while working independently. You will be interacting with Humana’s customers, external business partners and the community we serve through face-to-face, virtual, and telephonic interactions. Face-to face will encompass grass roots marketing and field sales community events, as well as, visiting prospects in their homes. Our Medicare Sales Field Agents sell individual health plan products and educate beneficiaries on our services in a field setting. Some of our additional products include Life, Annuity, Indemnity, Dental, Vision, Prescription, and more.

Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers.

Humana Perks:  

Full time associates enjoy 

  • ***Total compensation package (base pay +commission with guarantee) could exceed 120 k depending on experience and location.***
  • Medical, Dental, Vision and a variety of other supplemental insurances 
  • Paid time off (PTO)& Paid Holidays 
  • 401(k) retirement savings plan 
  • Tuition reimbursement and/or scholarships for qualifying dependent children 
  • And much more!


Use your skills to make an impact

 

Required Qualifications

  • Ability to have daily face to face interactions with prospective members in the field is required for this position
  • Active Health Insurance license or ability to obtain prior to the start date
  • Experience with technology to include high level use of laptops and mobile phone applications with an understanding of CRM tools or other sales/marketing resources
  • Experience with Microsoft Office products such as Excel and Outlook
  • This role is part of Humana's Driver safety program and requires an individual to have a clear and valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits. We will also run a Motor Vehicle Report for this position 
  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
  • Satellite, cellular and microwave connection can be used only if approved by leadership
  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
  • Must reside within the assigned territory/County  

Preferred Qualifications  

  • Active Life and Variable Annuity Insurance license
  • Associate's or Bachelors’ degree 
  • Prior experience in TEAMS and PowerPoint
  • Experience engaging with the community through service, organizations, activities, and volunteerism
  • Experience selling Medicare products 
  • Bilingual with the ability to speak, read and write in both English and an additional language without limitations or assistance 
  • Prior experience in public speaking and presentations

A dditional Information  

  • Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government. 
  • Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, you will receive an email from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Schedule: Meeting with members requires appointments and/or event times that may vary on nights and weekends. Flexibility is essential to your success.

Training: will be the first three to four weeks of employment and attendance is mandatory.

Interview Format

As part of our hiring process for this opportunity, we are using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected to move forward in the process, you will receive a text message inviting you to participate in a HireVue prescreen. In this prescreen, you will receive a set of questions via text and given the opportunity to respond to each question. You should anticipate this prescreen taking about 15 minutes. Your responses will be reviewed and if selected to move forward, you will be contacted with additional details involving the next step in the process.

 

#MedicareSalesReps

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.



 

$31,800 - $43,800 per year



 

This job is eligible for a commission incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.


About us

 

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status . It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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Jim Rechtin
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Average salary estimate

$37800 / YEARLY (est.)
min
max
$31800K
$43800K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Medicare Sales Field Agent- Muskegon County, MI, Humana

Are you a people person with a knack for sales? As a Medicare Sales Field Agent with Humana in Muskegon County, MI, you'll have the exciting opportunity to connect with the Medicare population, helping them navigate their health insurance needs while building trust and relationships in the community. This role is perfect for someone who is self-motivated and independent, with the capability to meet sales goals while also making a direct impact on their earnings through commissions. You'll primarily focus on selling individual health plans, including life, annuity, and other supplemental insurance products, engaging with clients through face-to-face interactions, virtual meetings, and telephonic communications. Your work will often involve grassroots marketing, attending community events, and visiting prospects in their homes, allowing you to truly become an integral part of the community you serve. Humana provides a competitive compensation package that can exceed $120,000 depending on your location and experience, along with excellent benefits such as medical, dental, vision, and a 401(k) plan. If you have a passion for helping others and the qualifications needed, this could be the perfect career move for you!

Frequently Asked Questions (FAQs) for Medicare Sales Field Agent- Muskegon County, MI Role at Humana
What are the primary responsibilities of a Medicare Sales Field Agent at Humana?

As a Medicare Sales Field Agent at Humana, your main responsibilities include building community relationships and ensuring robust self-generated sales. You'll work independently to meet sales goals while educating beneficiaries about Humana's diverse health plan products. Daily tasks involve face-to-face interactions, virtual meetings, and attending community events to promote Humana's offerings, while also assisting clients in navigating their Medicare options.

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What qualifications are required to apply for the Medicare Sales Field Agent position at Humana?

To qualify for the Medicare Sales Field Agent position at Humana, candidates must possess an active health insurance license or be able to obtain one before starting. A strong background in technology, including CRM tools and Microsoft Office products, is essential. Additionally, candidates must be comfortable with face-to-face client interactions, possess a valid driver's license, and ideally, have experience in selling Medicare products.

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What is the compensation structure for a Medicare Sales Field Agent at Humana?

The total compensation package for a Medicare Sales Field Agent at Humana can exceed $120,000, which includes a combination of a base salary and commission. The exact figure depends on the individual’s experience and geographical location. This role also provides eligibility for a commission incentive plan that rewards performance, offering additional financial benefits.

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How does Humana support the professional development of Medicare Sales Field Agents?

Humana values the growth of its Medicare Sales Field Agents by providing ongoing training during the initial weeks of employment and access to continuing education resources. The company also offers tuition reimbursement for further education. Additionally, associates can participate in various training sessions to enhance their sales techniques and product knowledge.

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Is it necessary to be bilingual for the Medicare Sales Field Agent role at Humana?

While being bilingual is not a strict requirement, it is a preferred qualification for the Medicare Sales Field Agent position at Humana. Candidates who can speak, read, and write in both English and an additional language without assistance will be well-positioned to serve a broader range of clients, enhancing their impact in the community.

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Common Interview Questions for Medicare Sales Field Agent- Muskegon County, MI
How do you approach building relationships with clients in your role as a Medicare Sales Field Agent?

Building relationships begins with active listening and understanding clients' needs. I believe in personalizing my approach, taking the time to connect on common interests while providing relevant information about Medicare options. Sharing success stories and previous experiences can also reassure clients and establish trust.

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What strategies do you employ to achieve sales targets as a Medicare Sales Field Agent?

I utilize a combination of data analysis to identify potential clients and grassroots marketing strategies. Attending community events and conducting follow-ups on leads have been effective in my past roles. Setting realistic daily goals and being adaptable to changing situations are part of my strategy to consistently achieve targets.

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How do you stay updated on the latest Medicare products and regulations?

Staying informed is crucial in this role. I regularly participate in webinars, workshops, and training sessions provided by Humana. I also subscribe to industry publications and engage with professional networks to share insights and updates with colleagues.

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Can you describe a challenging situation you've faced in sales and how you overcame it?

In a previous role, I encountered resistance from a client hesitant to switch insurance providers. After understanding her concerns, I scheduled a follow-up meeting to address her specific needs, explain the benefits, and provide testimonials from other satisfied customers that helped persuade her to make the change.

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What is your understanding of Humana’s mission and how does it align with your personal values?

Humana's mission to put health first resonates deeply with me. I believe that quality healthcare is a fundamental right, and I share the commitment to improving the well-being of my community. My personal values revolve around service and making a positive impact, which aligns perfectly with Humana's goals.

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How do you prioritize your tasks as a Medicare Sales Field Agent?

I prioritize by evaluating deadlines, the potential impact of each task, and client needs. Using tools like to-do lists and CRM systems helps me manage my time effectively while ensuring that I'm consistently focusing on high-impact activities that align with my sales goals.

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What techniques do you use to engage clients during presentations?

I utilize storytelling techniques to make presentations relatable and memorable. Incorporating visuals and encouraging questions fosters engagement. Tailoring the conversation to the specific interests of my audience helps maintain their attention and increases their likelihood of understanding the products.

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How do you handle rejection in sales situations?

I view rejection as a learning opportunity rather than a setback. I always seek feedback from clients to understand their objections better and use this insight to refine my approach. Resilience is key in sales, and I remind myself that persistence often leads to eventual success.

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Why do you believe community involvement is important in the role of a Medicare Sales Field Agent?

Community involvement is crucial as it helps build trust and establishes a rapport with potential clients. By participating in local events and service initiatives, I can better understand community needs and position myself as a reliable resource for Medicare information.

Join Rise to see the full answer
Describe how you would educate a client about a Medicare product they are unfamiliar with.

I would start by assessing their knowledge and understanding of Medicare as a whole. Then, I would provide clear, straightforward explanations and use analogies to relate complex concepts. Providing her with printed materials and offering to answer any questions after our discussion would ensure lasting understanding.

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Since 1961, Humana has been committed to helping people live healthy and happy. Our approach is simple—offer personalized care from people who care. We do this by listening to our members and creating solutions to help them reach the best version ...

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DATE POSTED
April 13, 2025

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