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Benefits Solutions Advisor

Who we are

Humi is the Canadian employment platform. We help Canadian businesses be better employers. Founded in 2016, our all-in-one employment system allows Canadian businesses to manage employee information, onboarding, performance, time off, employee benefits and payroll. 

Humi officially joined Employment Hero to accelerate the mission of making employment easier and more valuable, for everyone. Employment Hero has a $2 billion valuation and a presence in 6 countries globally, servicing over 300,000 businesses and more than 2 million employees.

Our DNA

At Humi, we’re proud of our unique DNA.

  1. We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission
  2. We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy 
  3. We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
  4. We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission
  5. We Live by Our Values - we role model our values 100% of the time
  6. We Expect High Performance - we set a high standard and we’re not satisfied with being average

This role 

As the Benefits Solutions Advisor, we will empower you with all the tools and skills you need to thrive in the world of insurance and group benefits. You will support the Benefits team by identifying the best benefits package for different companies and advocating on their behalf for the best rates while ensuring a seamless setup for their respective employees. As a member of the Advisor team, you will be responsible for acquiring customers from contact to close and aiding in ensuring that our clients successfully keep their benefits plan relevant as their business evolves.

Your key focus areas will be: 

  • Managing the entire sales process from initial contact to close
  • Managing leads from a variety of sources (BDR’s, SaaS Sales Team, Marketing, Partnerships)
  • Building rapport with new benefits clients alongside the benefits service manager via quarterly check-ins
  • Maintain strong relationships with our carrier partners

This will include:

  • Market existing group plans in order to source a new provider that better suits the client's needs
  • Handling post-quote presentation action items (i.e. alternate quotes, answering client inquiries, etc)
  • Confirming sales details with the selected carrier before engaging the benefits service manager to handle a group's implementation with their new provider
  • Conducting plan benchmarking analysis for prospects and clients

Who you are 

To thrive at Humi, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you’ll also bring:

  • Licensed Insurance Advisor with their LLQP active and in good standing 
  • You have 2+ years of experience working in sales, account management, or a customer service role at a fast-paced brokerage or insurance carrier specializing in group benefits
  • Experience working in B2B sales and have a  track record of sales quota attainment
  • You are knowledgeable on group benefits best practices and requirements from working for an insurance carrier or brokerage 
  • You pride yourself in relationship management due to your ability to create delight for customers and partners 
  • You are highly organized and thrive when managing multiple projects simultaneously with multiple competing deadlines 
  • You are a strong communicator and a master influencer when trying to curate the best solutions for all parties 
  • You are a strong presenter and possess the ability to analyze and explain data clearly to client

What we can offer

At Humi, we don’t just talk about a better way to work - we live it. Joining Humi means:

  • You will work remotely, with the flexibility to own your time and impact
  • You will access cutting-edge tools to amplify your work, knowledge and outputs 
  • You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
  • You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies 
  • You’ll also have access to a wide range of benefits that include: a very generous paternity leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities 

Humi is now officially part of the Employment Hero team. Employment Hero is committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Humi is dedicated to fostering an inclusive work environment where everyone can do their best work. We encourage people of all backgrounds to apply.

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Average salary estimate

$65000 / YEARLY (est.)
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$50000K
$80000K

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What You Should Know About Benefits Solutions Advisor, Humi

As a Benefits Solutions Advisor at Humi, you'll play a vital role in helping Canadian businesses find the best employee benefits. We are an innovative employment platform focused on making life easier for employers and employees alike. Your mission here will go beyond just sales; you’ll actually support our customers in navigating the complexities of insurance and group benefits. By managing the entire sales process from the initial touchpoint through to the close, you'll ensure that businesses are equipped with the right benefits packages optimized for their unique needs. You'll work closely with various teams to manage leads and build strong relationships with both clients and carrier partners. Not only will you assist clients in choosing their benefits, but you'll also conduct plan benchmarking to find the best fit. We're looking for someone who has at least 2 years of experience in sales or account management within the insurance realm, possesses a solid understanding of group benefits, and is an adept communicator. Here at Humi, our culture promotes a remote-first environment where autonomy is highly valued. If you thrive on making impactful connections and enjoy the challenge of a fast-paced work setting, you will feel right at home. Joining Humi means being part of a company that invests in your growth and offers competitive benefits to ensure you have everything you need to succeed. Let’s transform the workplace together!

Frequently Asked Questions (FAQs) for Benefits Solutions Advisor Role at Humi
What are the main responsibilities of the Benefits Solutions Advisor at Humi?

The Benefits Solutions Advisor at Humi is responsible for managing the entire sales process from initial contact to close, building rapport with new benefits clients, and ensuring their group benefits plans remain relevant as their business evolves. You will also manage leads from various sources, conduct plan benchmarking, and maintain strong relationships with carrier partners.

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What qualifications do I need to become a Benefits Solutions Advisor with Humi?

To qualify for the Benefits Solutions Advisor role at Humi, you must be a licensed Insurance Advisor with an active LLQP in good standing. Additionally, you should have at least 2 years of experience in sales, account management, or a customer service role in a fast-paced brokerage or insurance carrier specializing in group benefits.

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How does Humi support the career development of Benefits Solutions Advisors?

Humi is committed to the professional growth of its employees, offering outstanding learning and development opportunities. As a Benefits Solutions Advisor, you'll have access to cutting-edge tools and resources to amplify your work and an environment that encourages collaboration, providing ample opportunities to learn from ambitious colleagues.

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What is the company culture like at Humi for Benefits Solutions Advisors?

Humi promotes a remote-first work culture that emphasizes autonomy and asynchronous communication. The company values high performance and expects team members to operate with focus and agility while embodying the values of the organization. This unique environment ensures that Benefits Solutions Advisors can thrive both personally and professionally.

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What benefits can I expect if I become a Benefits Solutions Advisor at Humi?

As a Benefits Solutions Advisor at Humi, you can expect a range of competitive benefits, including flexible work arrangements, access to employee share options, a generous paternity leave policy, subsidized egg freezing, a WFH office expense budget, and much more to support your overall well-being and life decisions.

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Common Interview Questions for Benefits Solutions Advisor
Can you describe your experience working in sales for group benefits?

When answering this question, focus on specific examples from your previous roles that highlight your sales successes and how you navigated challenges. Mention metrics like sales quotas you've met, clients you've successfully onboarded, and how you effectively communicated complex benefits information to clients.

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How do you build and maintain relationships with clients?

Share your strategies for relationship management, such as regular check-ins, personalized communication, and understanding client needs. Provide examples of how these methods have helped you create lasting partnerships, showcasing your ability to delight customers.

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What is your approach to conducting plan benchmarking analysis?

Discuss how you gather relevant data, analyze competitors, and present findings to clients. Emphasize your analytical skills and your ability to translate data insights into actionable recommendations tailored to the clients' needs.

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Can you give an example of a time you had to negotiate with a carrier partner?

Highlight a specific scenario where your negotiation skills led to a better outcome for your client. Describe the context, your strategy during the negotiation, and the eventual result, focusing on how it benefited both parties involved.

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What challenges do you anticipate in the role of Benefits Solutions Advisor?

Identify potential challenges such as staying up-to-date with changing regulations or managing client expectations. Outline your proactive strategies to overcome these challenges, showcasing your forward-thinking and adaptability.

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How do you prioritize tasks when managing multiple projects?

Share specific tools or methods you use to manage your time effectively, such as digital task managers or prioritization frameworks. Give examples of how you have successfully juggled competing deadlines in the past.

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Describe a successful sales pitch you've made to a client.

Detail the context of the sales pitch, the client’s needs, and how you tailored your approach. Conclude with the outcome of the pitch, reinforcing the impact of your communication and presentation skills.

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What steps do you take to stay informed about changes in the insurance industry?

Discuss various resources you utilize, such as industry publications, webinars, or networking with professionals. Illustrate your commitment to continuous learning and your proactive approach to staying well-informed.

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How do you handle client objections during the sales process?

Share your techniques for addressing client concerns effectively, including active listening, empathy, and providing data-driven solutions. Offer an example of a time you successfully turned an objection into an opportunity.

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Why do you want to work as a Benefits Solutions Advisor at Humi?

Articulate your passion for helping businesses enhance their employee benefits and how Humi's mission aligns with your values. Mention specific aspects of Humi’s culture and growth that excite you and make it an appealing workplace for you.

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Full-time, remote
DATE POSTED
April 10, 2025

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