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Talent Solutions Manager

Randstad, the world’s leading partner for talent, is hiring a Talent Solutions Manager to ensure customer satisfaction by selling Randstad’s staffing solutions to prospective clients, expand business within current clients and recruit the best talent to make the match between clients’ staffing needs and candidates’ skills and experience. Our Talent Solutions Managers utilize tools and technology to enhance talent and client experiences, collaborate cross-functionally to generate leads, and expand the client base while ensuring customer satisfaction.

We sell work solutions. What does that mean? We help companies find the best human capital for their organizations, impacting their productivity and profitability. We also help people thrive by assisting in finding their way to the right employers. If you want to learn how to have a major impact on the careers of others, then come talk to us. We are investing.

What you get to do:

  • Identify prospects in need of workforce services & solutions
  • Build strong relationships with hiring managers via phone, text, email, social media, in-person
  • Foster strategic partnerships by engaging key decision-makers through various communication channels
  • Execute the activities that will gain results (lots of cold calls, phone calls, virtual, and on-site client meetings)
  • Responsible for generating gross profit through personal production, including selling segment orders within the market, and meeting revenue, gross margin, and other financial objectives.
  • Negotiate pay and bill rates to ensure maximum return on quality solutions
  • Effectively source, recruit, interview, and select candidates
  • Listen to diagnose the workforce gaps that are limiting a client’s growth potential
  • Coach and retain talent via phone, virtually, and in-person
  • Offer innovative and creative workforce solutions
  • Provide services that consistently delight our clients and talent

What you need to bring:

  • Bachelor’s degree and/or 4 years of professional sales experience
  • Minimum 1+ years of business experience, ideally in B2B sales, customer service, or staffing
  • Preferably background knowledge in Finance & Accounting, Healthcare, or Business Operations
  • Ability to work independently, manage multiple priorities, and adapt to a fast-paced environment
  • Excellent communication, presentation, and customer service skills
  • Strong organizational, analytical, and problem-solving abilities
  • Ability to connect with others through phone, video, social media, and in-person meetings
  • Track record of delivering results in a metrics-driven or tech-savvy environment
  • Experience or quick adaptability utilizing digital tools and google suite applications
  • Proficient using Google mail, calendaring and shared drives

This job posting is open for 4 weeks.

PandoLogic. Category:Human Resources, Keywords:Talent Solutions Manager, Location:Jacksonville, FL-32207

Average salary estimate

$65000 / YEARLY (est.)
min
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$50000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Talent Solutions Manager, Randstad USA Careers

Randstad, the world’s leading partner for talent, is on the lookout for a dynamic Talent Solutions Manager to join our team in Jacksonville, FL. If you're passionate about connecting businesses with the right talent and making a meaningful impact in the staffing industry, this is the role for you! As our Talent Solutions Manager, you will play a crucial role in ensuring customer satisfaction by effectively selling Randstad’s exceptional staffing solutions to prospective clients. You’ll work to expand business with current clients while also recruiting top-notch talent to meet the unique needs of those clients. Your daily tasks will include identifying prospects, building strong relationships with hiring managers through various communication channels, and executing strategies that yield results, which may involve cold calls, virtual meetings, or in-person discussions. We’re not only about helping companies thrive by providing the best human capital but also about empowering individuals to find their ideal employment opportunities. If you are a proactive individual with a knack for negotiation and a background in sales or staffing, we want to talk to you about how you can make a positive impact on careers and client businesses alike! Join us in reshaping the workforce landscape while enjoying a vibrant work culture and plenty of growth potential at Randstad.

Frequently Asked Questions (FAQs) for Talent Solutions Manager Role at Randstad USA Careers
What responsibilities does a Talent Solutions Manager at Randstad have?

As a Talent Solutions Manager at Randstad, your primary responsibilities include identifying prospects in need of workforce solutions, building strong relationships with hiring managers through various channels, and executing strategies to meet revenue and profit goals. You'll negotiate pay and bill rates to ensure quality solutions while also sourcing, interviewing, and selecting the best candidates for clients. Additionally, you'll coach and retain talent, consistently aiming to address workforce gaps and enhance client satisfaction with innovative workforce solutions.

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What qualifications are needed for the Talent Solutions Manager position at Randstad?

To qualify for the Talent Solutions Manager position at Randstad, candidates should possess a Bachelor’s degree or have at least four years of professional sales experience, preferably in B2B sales or staffing services. A minimum of one year in a business-related environment is required, and background knowledge in areas like Finance & Accounting or Healthcare can be advantageous. Strong communication, organizational, and problem-solving skills, along with proficiency in digital tools and Google applications, are essential for success in this role.

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How can I succeed as a Talent Solutions Manager at Randstad?

Success as a Talent Solutions Manager at Randstad hinges on your ability to develop strong relationships with clients and candidates, effectively manage multiple priorities, and adapt to a fast-paced environment. Leveraging your sales skills to meet revenue targets, engaging with clients through various communication mediums, and continually refining your understanding of their workforce needs will greatly enhance your effectiveness in the role.

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What does the career progression look like for a Talent Solutions Manager at Randstad?

A career as a Talent Solutions Manager at Randstad can lead to exciting advancement opportunities within the company. High performers may take on additional responsibilities, such as leading teams or developing strategic client accounts. Randstad fosters a culture of growth and development, providing numerous training resources and mentorship programs that can help you shape your career path based on your professional goals.

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What makes Randstad a great place to work for a Talent Solutions Manager?

Randstad is an industry leader that values collaboration, innovation, and a commitment to client and talent success. Working as a Talent Solutions Manager here means you'll be supported by a team of professionals dedicated to providing the best staffing solutions while fostering a positive work culture. With ample opportunities for professional development, a diverse work environment, and a focus on collective achievement, Randstad truly stands out as an employer of choice.

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Common Interview Questions for Talent Solutions Manager
Can you describe your experience in staffing and how it will benefit your role as a Talent Solutions Manager at Randstad?

In your interview, highlight specific experiences you've had in staffing that demonstrate your understanding of client needs and matching them with the right candidates. Discuss particular success stories or challenges you've overcome that align with the responsibilities of a Talent Solutions Manager at Randstad, emphasizing your skills in relationship-building and customer service.

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How do you prioritize tasks in a fast-paced sales environment?

Showcase your ability to prioritize by discussing tools and techniques you use to manage your time effectively, such as setting clear goals, using project management software, or creating a daily task list. Describe a scenario where your prioritization led to successful outcomes, reinforcing your readiness for the diverse responsibilities of a Talent Solutions Manager.

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What strategies do you use for cold calling prospects?

Outline a structured approach to cold calling that focuses on research and personalization. Explain how you generate interest quickly, maintain a conversational tone, and handle objections. Provide an example of how these strategies resulted in successful client engagement, which is vital for a Talent Solutions Manager.

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How do you maintain relationships with hiring managers?

Discuss your methods for maintaining consistent and informative communication with hiring managers, such as regular check-ins, sharing market insights, or providing updates on candidate sourcing. Mention how fostering these relationships aligns with the responsibilities of a Talent Solutions Manager and contributes to client satisfaction.

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How would you address a client’s workforce gap?

Illustrate your problem-solving skills by discussing how you would first listen to the client to fully understand their specific workforce gaps. Explain your process for investigating potential solutions, sourcing the right candidates, and presenting options to the client to showcase your proactive approach as a Talent Solutions Manager.

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Can you provide an example of a successful negotiation with a client?

Prepare to discuss a specific situation where you negotiated pay and bill rates with success. Detail the tactics you used, how you remained focused on achieving a win-win outcome, and the positive impact this had on your relationship with the client and revenue generation.

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What role does technology play in your recruitment process?

Explain how you leverage technology to enhance your recruitment efforts, such as utilizing ATS systems, employing data analytics for sourcing candidates, or using communication tools to streamline interactions. Detail how these practices align with the innovative workforce solutions offered by Randstad.

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How do you ensure customer satisfaction in your role?

Discuss your commitment to understanding and exceeding client expectations through attentive listening, proactive communication, and timely follow-ups. Provide examples of how you have successfully handled feedback or challenges in the past to enhance customer satisfaction, as this is a key aspect of the Talent Solutions Manager role.

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What do you find most rewarding in a sales role?

Share your passion for connecting businesses with talent and the satisfaction that comes from knowing you've helped foster a successful match. Discuss how these outcomes are rewarding and how they motivate you to excel in your role as a Talent Solutions Manager at Randstad.

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Why do you want to work for Randstad as a Talent Solutions Manager?

Express your admiration for Randstad's commitment to both talent and client satisfaction. Talk about the company's reputation in the staffing industry, its growth opportunities, and why you believe you would thrive in Randstad’s supportive and dynamic environment as a Talent Solutions Manager.

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DATE POSTED
April 13, 2025

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