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Registered Pharmacist- Hourly - job 1 of 2

Additional Considerations (if any):

Professional License/Certification Required

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At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Registered Pharmacist

Department: Pharmacy

FSLA: Non-Exempt

General Function:

Provides prompt, efficient and friendly customer service. Fills and/or verifies prescriptions and counsels patients in accordance with all state and federal statutes and regulations. Assists with pharmacy’s inventory, including controlled substances, on an annual basis or as recommended.

Core Competencies

  • Partnerships
  • Growth mindset
  • Results oriented
  • Customer focused
  • Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Pharmacy Department Manager, Pharmacy Supervisor

Positions that Report to you: Pharmacy Technician, Pharmacy Clerk, Delivery Person, and Pharmacy students

Primary Duties and Responsibilities:

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
  • Makes an effort to learn customers’ names and to address them by name whenever possible.
  • Assists customers by:
    • escorting them to the products they’re looking for
    • securing products that are out of reach
    • loading or unloading heavy items
    • making note of and passing along customer suggestions or requests
    • performing other tasks in every way possible to enhance the shopping experience.
  • Answers the telephone promptly and provides friendly, helpful service to customers who call.
  • Assists with controlled substance inventory on an annual basis or as recommended.
  • Assists with inventory control, maintaining inventory levels by ordering and stocking merchandise, checking invoices, and entering inventory information into the computer.
  • Assists with coaching, counseling, and training employees; participates in additional education and training.
  • Assists HBC manager with ordering and merchandising OTC’s.
  • Fills and/or verifies prescriptions and counsels patients according to OBRA ’90 regulations.
  • Assists with reconciliation and balancing of 3rd party accounts.
  • Visits schools, doctors’ offices, senior centers, etc. to market services.
  • Assists with monthly inventory.
  • Builds growth and sales through counseling and wellness programs.
  • Follows security and regulatory procedures including Quality Assurance Programs.
  • Assumes the responsibility for the department in the absence of the pharmacy manager.
  • Ensures customers are given prompt and courteous service.
  • Maintains a professional appearance, i.e. clean lab coat and name tag.
  • Communicates continually with pharmacy manager about any procedural changes, issues, or corporate communications.
  • Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

  • Partners with other departments or staff to promote wellness and the pharmacy.
  • Assists in other areas of the store as needed.
  • Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities, and Worker Characteristics:

  • Must have the ability to do logical or scientific thinking to solve problems; several abstract and concrete variables.
  • Have the ability to do arithmetic calculations involving arithmetic, algebraic and geometric calculations.
  • Must be able to compose original correspondence; follow technical manuals; have increased contact with people; interview counsel or advise people; evaluate technical data.

Education and Experience:

  • College degree and licensure in pharmacy.
  • Must have continuing education to maintain license.
  • Six months to a year of similar or related work experience.
  • Medication Therapy Management (MTM) preferred.
  • Ability to administer immunizations.

Physical Requirements:

  • Must be able to physically exert up to 50 pounds of force occasionally, 10 pounds of force frequently, and a negligible amount of force constantly to move objects.
  • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
  • Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions:

This position frequently involves a fast work pace in a retail store setting. Must be able to handle multiple tasks (filling scripts, answering telephone, waiting on customers, etc.) every day. There is an occasional exposure to dangerous chemicals/solvents while compounding products and chemotherapy drugs.

Equipment Used to Perform Job:

PC with pharmacy software and printer, cash register, Telexon ordering unit, pharmacy balance, scanner, calculator, telephone, fax, and copier.

Financial Responsibility

Is fully responsible for company assets including prescription inventory, third party accounts receivable, pharmacy computer and software, and pharmacy fixtures. Has full authority, within reasonable limits, to purchase inventory for the pharmacy.

Contacts:

Has daily contact with customers, general public, and suppliers/vendors, and pharmacy operations support staff. Has occasional contact with community or trade/professional organizations and federal/state governmental or regulatory agencies.

Confidentiality:

Maintains the confidentiality of the customer’s private medical information according to the HIPAA act. Maintains the confidentiality of prescription drug pricing and costs.

I understand that this pharmacy handles and prepares hazardous drugs. The USP 800 is intended to ensure that personnel of reproductive capability understand the risks of handling hazardous drugs. Accordingly, I acknowledge that exposure to hazardous drugs may cause acute and chronic effects. Failure to follow pharmacy policies and procedures may put me at greater risk of exposure to hazardous drugs.

Are you ready to smile, apply today.  

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Registered Pharmacist- Hourly, Hy-Vee

Are you ready to embark on an exciting career as a Registered Pharmacist at Hy-Vee? Located in the bustling Madison #2, Whitney Way area, you'll be joining a team that's dedicated to providing exceptional service with a ‘helpful smile in every aisle.’ In this role, you’ll have the opportunity to fill and verify prescriptions, counsel patients on their medications, and ensure that customers feel supported and cared for every step of the way. You will play an essential part in managing medications and assisting with inventory control, ensuring compliance with state and federal regulations. Your core responsibilities will include not only meeting the needs of our customers but also helping to train and mentor pharmacy staff, enhancing team dynamics, and fostering a customer-centered environment. Here, every interaction is a chance to make a difference by employing your expertise in medication therapy management and building wellness programs. With a detailed focus on professionalism and customer satisfaction, you will help foster a community atmosphere that embodies Hy-Vee’s core values. As a Registered Pharmacist, you’ll also enjoy the satisfaction of mentoring pharmacy students and collaborating with healthcare professionals, ensuring that every prescription is tailored to the individual’s needs. Plus, you’ll have the chance to participate in various outreach activities, such as visiting senior centers and schools, to promote health and wellness. So if you’re looking for a fulfilling role in a dynamic environment where your skills can shine and grow, this is the opportunity for you. Apply today, and let’s start this journey together!

Frequently Asked Questions (FAQs) for Registered Pharmacist- Hourly Role at Hy-Vee
What are the main responsibilities of a Registered Pharmacist at Hy-Vee?

As a Registered Pharmacist at Hy-Vee, your primary responsibilities include providing prompt and efficient customer service, filling and verifying prescriptions, counseling patients, maintaining accurate inventory of medications, assisting with pharmacy operations, and ensuring compliance with health regulations. You'll serve as a vital resource for customers, whether they need medication advice or general health information.

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What qualifications are required to become a Registered Pharmacist at Hy-Vee?

To qualify for the Registered Pharmacist position at Hy-Vee, you must have a college degree in pharmacy and hold a current pharmacy license. Additionally, continuing education to maintain licensure is required. Having experience in medication therapy management and being able to administer immunizations is preferred, along with a genuine passion for helping others.

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What is the work environment like for a Registered Pharmacist at Hy-Vee?

The work environment for a Registered Pharmacist at Hy-Vee is fast-paced and dynamic, primarily in a retail setting. You'll regularly interact with customers, manage multiple tasks, and work collaboratively with pharmacy technicians and clerks. Expect a supportive atmosphere where teamwork and customer service excellence are prioritized.

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How does Hy-Vee support the professional development of Registered Pharmacists?

Hy-Vee values the growth of its employees, offering opportunities for professional development through additional education and training. As a Registered Pharmacist, you’ll be supported in pursuing continuing education, mentoring pharmacy students, and participating in various health initiatives in your community.

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What is the community impact of the Registered Pharmacist role at Hy-Vee?

The Registered Pharmacist role at Hy-Vee significantly impacts the community by promoting health and wellness, providing accessible medication counseling, and participating in outreach activities. The role extends beyond the pharmacy, engaging in local schools and health events to educate and support the community in healthy living.

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Common Interview Questions for Registered Pharmacist- Hourly
Can you describe your experience with filling and verifying prescriptions?

When answering this question, emphasize your knowledge of prescription regulations and your experience with various pharmaceutical software. Discuss specific examples where you ensured accuracy while handling prescriptions and how you addressed any discrepancies effectively.

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How do you handle difficult customers in a pharmacy setting?

For this question, provide a specific instance where you diffused a challenging situation. Discuss your empathetic approach, active listening, and problem-solving skills, emphasizing your ability to maintain professionalism while addressing the customer's concerns.

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What strategies do you use to stay current with pharmaceutical knowledge?

Here, mention the importance of continuous learning and professional development. Discuss specific methods such as attending conferences, subscribing to relevant journals, and participating in professional organizations. Highlight any recent courses you've taken to broaden your skills and knowledge base.

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How do you prioritize tasks in a busy pharmacy environment?

Talk about your time management skills and how you assess the urgency of tasks. Describe a system or process you use to stay organized, whether it’s through creating to-do lists or collaborating with team members to optimize workflow during peak hours.

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Can you provide an example of how you built rapport with a patient?

Share a specific example where you made an effort to connect with a patient, perhaps by learning their name or taking extra time to discuss their concerns. Highlight the importance of personalizing service and how it positively impacted the patient’s experience.

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What do you know about Hy-Vee’s mission and values?

Demonstrate your knowledge of Hy-Vee’s commitment to customer service and community health. Discuss how their core values align with your own beliefs about patient-centered care and your excitement about contributing to that mission.

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How do you ensure compliance with health regulations and pharmacy policies?

Discuss your familiarity with state and federal regulations and how you stay informed about changes to these laws. Provide an example of how you've implemented these policies in a previous role, ensuring the pharmacy operated within compliance.

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What do you consider key aspects of patient counseling?

Highlight the importance of clear communication, understanding patient needs, and providing tailored advice based on their health conditions and medications. Bring attention to how you assess a patient's understanding and answer their questions thoroughly.

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Describe a time when you trained or mentored someone in the pharmacy.

Provide a specific example where you trained a pharmacy technician or intern. Discuss methods you used for training, such as hands-on practice or shadowing, and the positive outcomes for both the trainee and the pharmacy team.

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How do you manage the stress of a fast-paced work environment?

Explain your coping strategies, such as taking breaks, practicing mindfulness, or staying organized. Illustrate how you maintain focus and productivity amid busy periods, ensuring that patient care remains a top priority.

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EMPLOYMENT TYPE
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DATE POSTED
April 16, 2025

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