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Outbound Logistics Supervisor

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Job Summary

This role is supporting Global Integrated Supply and Demand Planning organization. The person in this role will have responsibilities for pulling together data and metrics used to support day to day Planning team.

Job Profile Summary

This role is responsible for supervising a subset of the regional outbound logistics team and operations.

Job Description

Responsibilities/Description:

• Ensure logistics practices and activities comply with company policies/work instructions and are compliant with government and competent authority regulations.
• Create deliveries/shipments from all order types including intercompany stock transfer and samples when required, (do batch allocation to the order according to the warehouse instructions/agreed specials from inventory, and may need to develop label and packing instructions for the warehouse)
• Organize specific transport (products return, between customers for non-divisional products, for semi finish products or raw materials)
• Create required shipping documents
• Proactively liaise with cross functional groups (Customer service, supply chain/warehouses/quality/planners/freight forwarders…) to ensure orders ship in a timely manner to meet the customer’s promised delivery date
• Manage any customer logistics requirements (via Customer Service, other internal departments…) and follow up with required action for response to resolve issues providing excellent service level to customers (internal and external).
• Facilitate rush orders preparation outside standard pick/pack time with different departments
• Provide the freight costs within the organization for all shipments
• Approve carrier/vendor invoices for your shipping point (actual cost vs invoice cost)
• Investigate root cause and provide correctives actions on logistics complaints as per service level agreement and closely liaise with the customer service team who will engage directly with the customer
• Perform weekly/monthly checks on several open items like orders, shipment cost, goods issue, billing of intercompany shipments; making sure all transactions are timely done.
• Create purchase requisitions for documentation and transportation costs
• Manage the local Shipping team
• Participate in calls/meetings with internal external stakeholders
• Responsible for SOX compliance.
• Responsible for implementing new Shipping processes.
• Maintain metrics and analyze data to assess performance and implement improvement, meet cost, accuracy and timeliness targets.
• Train, motivate, and evaluate assigned personnel
• Maintain continuous interface with warehouse(s) to ensure efficient operations and resolution of problems

• Experience with Workday a plus

Requirements:

•2 - 4 years' experience in Logistics and Supply Chain related work
• Knowledge of international Trade regulations.
• Knowledge of transportation (types, carriers, rules, incoterms...).
• Excellent Planning and organization skills
• Fluent business English communication skills
• Ability to multi-task
• Comfortable with details
• Ability to handle high pressure situations

• Bachelor’s degree preferred

Training / Certifications:
• SAP basic training on functional areas of expertise and ERP systems training
• Dangers Goods training – IATA and 49CFR training ( available)

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more

Average salary estimate

$70000 / YEARLY (est.)

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$60000K

$80000K

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What You Should Know About Outbound Logistics Supervisor, IFF

Are you ready to take the lead as an Outbound Logistics Supervisor at IFF in South Brunswick, NJ? In this vibrant and dynamic role, you'll be a key player in supporting our Global Integrated Supply and Demand Planning organization. Here, your expertise will shine as you manage and supervise a specialized segment of our regional outbound logistics team. You'll find yourself immersed in data and metrics, ensuring that logistics practices align with both company policies and government regulations. Your responsibilities will include organizing shipments, creating shipping documents, and proactively liaising with cross-functional teams like customer service and supply chain to guarantee timely deliveries. Not only will you handle rush orders and manage freight costs, but you'll also investigate root causes of logistics complaints while collaborating with customer service. Your strong planning and organizational skills will greatly contribute to our commitment to excellence. With a background in logistics and supply chain, complemented by your knowledge of international trade regulations, you will play a pivotal role in continuously improving our operations. At IFF, we believe that your unique perspective fuels our success and we’re committed to an inclusive workplace where you can truly be yourself. Join us in our mission of accelerating growth and delivering quality to our customers!

Frequently Asked Questions (FAQs) for Outbound Logistics Supervisor Role at IFF

What are the key responsibilities of an Outbound Logistics Supervisor at IFF?

As an Outbound Logistics Supervisor at IFF, your primary responsibilities include overseeing the regional outbound logistics operations, ensuring compliance with company policies and regulations, managing shipments and deliveries, and liaising with various departments to meet customer delivery expectations. You'll be responsible for investigating logistics complaints and facilitating effective communication between teams to resolve issues promptly.