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Inside Sales Representative

IMI plc

IMI plc is a sector focused organisation at the forefront of delivering motion and fluid control technologies that create a more sustainable world, improving the quality of life for our customers and communities and ultimately delivering our purpose of Breakthrough Engineering for a Better World.

The Automation platform leverages deep automation technology and applications expertise to improve productivity, safety and sustainability for our customers, Industrial Automation operates across many important industry sectors and is a world leader in supporting customers with motion and fluid control technology.

Our one big team work fairly and effectively but most importantly together to ensure we maintain the foundations that have enabled IMI’s success through over 150 years of heritage.

 

Role Overview:

The Inside Sales Representative (Distributor Sales Specialist) will support the growth of our sales channels in the Mid-Atlantic Region while working closely with key managers and colleagues throughout IMI.

Work Environment: Remote. Prefer candidates located in Philadelphia or Pittsburgh, PA or Cincinnati area.  

Salary Range: $26.00/hour - $29.00/hour. ($55,000 - $60,000 annually) plus variable incentive pay component.

Within the range, individual pay is determined based on skills, experience, and qualifications as they relate to the job requirements. In addition to base salary, this position is eligible to receive a variable incentive pay component. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable. 

Key Responsibilities

  • Achieve sales targets, as well as pipeline progression, new products, margins and performance indicators.
  • Drive sales growth within assigned list of key accounts.
  • Generate and qualify new sales leads within assigned market verticals.
  • Collaborate with Regional Sales Managers and Field Application Engineers to provide a world class customer experience.
  • Manage marketing activities and lead processing.
  • Drive funnel development and meet expected closure rate.
  • Periodic and yearly business reviews and goal setting for sales, stock and other KPIs.
  • Utilize and build a strong network and relationships, monitor trends, future needs.
  • Build and develop long term customer relationships, proactively manage customer relationships, and identify areas for growth.
  • Identify key customers within target verticals, drive sales lead activity, and work with Regional Sales Managers to close new business.
  • Use and update ERP systems. Record and track information in CRM system and any other necessary tools, to ensure appropriate and relevant information sharing (Visit reports, calls, opportunities, offers, leads, contacts, etc.)
  • Other duties as assigned.

Critical Competencies for Success

  • Bachelor's degree in engineering, business, or related fields or equivalent experience
  • Some experience of B2B sales, distribution support, including demonstration of understanding of how distributors work and their processes
  • Proficiency with CRM, MS Word, Excel, PowerPoint, and Outlook
  • Collaborative and excellent communication skills
  • Must have a valid driver’s license & the ability to operate a motor vehicle.
  • Ability to travel as required - up to 10% depending on location

What IMI Can Offer You

At IMI, one of our top priorities is to create an inclusive culture of health. We strive to remove barriers to care (whether that be physical or financial) and in doing so, we offer choice for all your health and wellbeing needs.

See below for a general overview of our amazing perks and benefits:

  • Multiple health plans to choose from: HMO, PPO, and High Deductible Health Plans with a low-cost share.
  • Full suite of voluntary benefits to tap into, including but not limited to: Pet insurance, critical illness insurance, concierge services, legal insurance, commuter benefits (if applicable), and home & auto insurance.
  • Employer contribution for Health Savings Account, and in many cases free virtual telemedicine, and teletherapy.
  • Best-in-class 401K plan with zero vesting and up to 6% contribution matching.
  • Mental Health and wellness programs to support you and your family.
  • Short & long-term disability as well as basic life insurance at 2x your basic salary at no cost to the employee.
  • Free financial advisors, webinars, and classes through Charles Schwab.
  • Annual Employee Stock Purchase Plan with option to purchase IMI shares at a reduced employee only price - no opportunity to lose, only to profit or refund your investment 100%.

**Benefits plans change year over year, but we have guiding principles in place to ensure our employees have the tools and resources available to stay connected and up to date**

 

Health & Safety

The physical demands described within the Key Duties & Responsibilities section of this job description are required to perform the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities. Please contact your local HR representative to discuss the specific Work Conditions and Physical Requirements of this role.

Health, Safety, and Environmental Duties – At IMI we are all personally committed to protecting our people, minimizing our impact to the environment, the communities we operate in and our company. All members of our workforce have the duty to ensure the health, safety and welfare of themselves, others, and the environment. Every employee is expected to follow all HSE operating procedures, also to challenge any observed behaviors or unsafe acts.

Code of Ethics

IMI requires the highest standard of ethics in all business dealings, particularly with customers, suppliers, advisors, employees, and the authorities. In accordance with the IMI Way: Our Code of Responsible Business.

Changes to This Job Description

IMI may amend this job description in whole or part at any time.

IMI is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

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What You Should Know About Inside Sales Representative, IMI Plc - Legacy Precision

Join IMI plc as an Inside Sales Representative in the vibrant city of Pittsburgh, Pennsylvania! At IMI, we are pioneers in delivering motion and fluid control technologies that not only enhance productivity but also contribute to a sustainable world. As our Inside Sales Representative, you'll be playing a crucial role in supporting the growth of our sales channels across the Mid-Atlantic Region. Your responsibilities include achieving sales targets, generating new leads, and collaborating with our wonderful Regional Sales Managers and Field Application Engineers. We believe in a fair and collaborative work environment, and we’re looking for someone who is proactive, enthusiastic, and ready to build strong relationships with our customers. Our remote work setup allows for flexibility, and we welcome candidates from nearby areas like Philadelphia and Cincinnati. With a competitive salary of up to $60,000 annually, plus incentives, we prioritize both the success of our employees and the satisfaction of our clients. The role requires a bachelor’s degree in engineering, business, or related fields, along with some B2B sales experience. If you love engaging with customers and are excited about working with innovative technology, apply now and be part of our journey towards breakthrough engineering for a better world!

Frequently Asked Questions (FAQs) for Inside Sales Representative Role at IMI Plc - Legacy Precision
What are the key responsibilities of an Inside Sales Representative at IMI plc?

As an Inside Sales Representative (Distributor Sales Specialist) at IMI plc, your vital roles will include achieving sales targets, generating and qualifying sales leads, collaborating with Regional Sales Managers, and managing marketing activities. You will also be responsible for building long-term customer relationships and utilizing tools like CRM and ERP systems to track important data related to customer interactions and sales activities. This position is specifically tailored to support our growth and maintain our commitment to a world-class customer experience.

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What qualifications are needed for the Inside Sales Representative position at IMI plc?

To excel as an Inside Sales Representative at IMI plc, candidates should possess a bachelor's degree in engineering, business, or a related field, or demonstrate equivalent experience. Additionally, some experience in B2B sales, particularly in distribution support, is favorable. Proficiency with CRM systems and Microsoft Office Suite, along with excellent communication skills, will help you succeed in this exciting role.

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What is the work environment like for Inside Sales Representatives at IMI plc?

The work environment for Inside Sales Representatives at IMI plc is remote, providing flexibility to work from home while primarily interacting with team members and clients virtually. We’re looking for candidates located in or near Pittsburgh, Philadelphia, or Cincinnati, ensuring that you can connect easily with our team and customers in the Mid-Atlantic Region.

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What are the compensation and benefits offered to Inside Sales Representatives at IMI plc?

At IMI plc, the Inside Sales Representative position offers a competitive hourly rate ranging from $26.00 to $29.00, translating to an annual salary of $55,000 to $60,000, along with a variable incentive pay component. More than just salary, we offer a plethora of benefits including multiple health plans, a robust 401K plan, mental health programs, and even pet insurance to support the well-being of our employees and their families.

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How does IMI plc support the professional growth of Inside Sales Representatives?

IMI plc is dedicated to the professional development of our Inside Sales Representatives. We not only provide access to a comprehensive training program tailored to our products and industry, but we also encourage ongoing education through workshops and external resources. Employees are empowered to set personal development goals and work collaboratively with management to achieve them, ensuring continuous advancement in their careers.

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Common Interview Questions for Inside Sales Representative
Can you describe your experience in B2B sales related to the Inside Sales Representative role?

When answering this question, share specific examples of your B2B sales experience. Highlight relevant industries, any achievements regarding sales targets, and how you've successfully built relationships with clients. Make sure to relate your experience back to the responsibilities outlined in the job description, demonstrating how your background aligns with IMI plc's goals.

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How do you handle objections from potential clients?

Be prepared to showcase your negotiation and communication skills by discussing an instance where you effectively addressed a client's objection. Structure your answer by outlining the objection, your thought process in responding, and the eventual outcome. This demonstrates your problem-solving abilities and shows that you can maintain a positive attitude while working through challenges.

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What strategies do you use to generate and qualify new sales leads?

Talk about experienced methods such as networking, collaborating with partners, using CRM tools effectively, and researching market trends to identify potential leads. You could also mention how you prioritize and follow up on leads, showcasing your proactive approach in lead generation for IMI plc.

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Describe a successful sales campaign you led. What made it successful?

When discussing a successful sales campaign, focus on the goals, strategies adopted, and results achieved. Reference any specific metrics or KPIs that were exceeded, as well as any lessons learned that you can implement in future campaigns at IMI plc. This not only highlights your ability to drive results but also your knowledge of industry standards.

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How would you explain a technical product to a non-technical customer?

Explain your approach to breaking down complex technical jargon into simple, relatable concepts. Provide an example of a situation where you successfully communicated technical information and ensured the customer felt confident in understanding the product, reflecting your ability to cater to diverse customer backgrounds.

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What role do customer relationships play in your sales approach?

Emphasize the importance of building and maintaining long-term customer relationships for sustained sales. Discuss your strategies for keeping communication open and your dedication to understanding customer needs, thus highlighting how these relationships can lead to repeat business and referrals.

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Can you give an example of how you’ve collaborated with a team to achieve a sales goal?

Share a specific instance where teamwork was crucial to achieving a sales target. Discuss your role within the collaboration, the dynamics of the team, and how the collective efforts led to success, showcasing your ability to thrive in IMI plc's collaborative culture.

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How do you stay motivated during slow sales periods?

Discuss techniques that keep you motivated, such as setting personal goals, focusing on personal development, or exploring new sales strategies. This shows potential employers your resilience and dedication, qualities that are highly valued in an Inside Sales Representative at IMI plc.

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What sales tools or technologies are you familiar with, and how do you use them?

List specific sales tools and technologies you have used effectively, such as CRM systems or ERP software, and detail how they've aided you in organizing leads, tracking progress, and improving efficiency. This highlights your adaptability and tech-savviness, integral for the Inside Sales Representative at IMI plc.

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Why do you want to work at IMI plc as an Inside Sales Representative?

Convey your enthusiasm for IMI plc by discussing what you admire about their market position, commitment to sustainability, and employee-centric policies. Share how your values align with those of the company and how you are excited about contributing to IMI’s mission of Breakthrough Engineering for a Better World.

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DATE POSTED
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