Physician, Urgent Care (Part-Time) - job 1 of 3

As a Physician in Urgent Care at Included Health, your primary responsibilities include performing thorough virtual examinations, diagnosing illnesses, recommending tailored treatment plans, and documenting all patient interactions. You'll provide care for various conditions, including acute and chronic health issues, while collaborating closely with other healthcare professionals. Understanding the importance of patient education, you'll also guide and counsel patients on their health journey, making your clinical expertise invaluable.

To be considered for the Physician role at Included Health, candidates must have completed a 3-year Family Medicine residency or equivalent program, possess at least 3 years of experience in Urgent Care or a Primary Care outpatient setting, and hold an active ABMS or AOA Board certification. Additionally, a valid medical license in your state of primary residency and successful completion of the U.S. Medical Licensing Examination (USMLE) are essential. Having familiarity with technology and being able to provide care across all age groups is highly desirable.

The part-time Physician role at Included Health requires a commitment of 20 clinical shift hours per week. Shifts typically include weekday evenings from 3 PM to 11 PM PST and every other weekend. On weekends, you’ll work for 8 hours per day, scheduled between 7 AM and 11 PM. Additionally, there are expectations of working 2 holiday shifts each calendar year. This flexible work schedule ensures you can maintain a work-life balance while fulfilling your role effectively.

As an Urgent Care Physician at Included Health, you will be treating a diverse patient population, ranging from newborns to adults. The variety of cases includes both acute and chronic conditions as well as mental health issues. You'll be entrusted with the well-being of your patients, making your role crucial in their health journeys. By delivering comprehensive virtual care, you’ll play a significant part in raising the standard of healthcare for everyone.

Included Health offers a competitive compensation package for the part-time Physician position. The rate is set at $29.00 per patient visit, with a minimum hourly rate guarantee of $69.60. Beyond financial compensation, Included Health provides valuable perks such as a 401(k) savings plan through Fidelity and access to a full suite of telemedicine and healthcare navigation products for employees and their dependents at no cost. Detailed compensation specifics will be available during the hiring process.

When faced with a challenging patient interaction in an urgent care setting, it's important to remain calm, listen actively, and address the patient's concerns with empathy. During the interview, share specific examples from your experience, detailing how you practiced patience, provided clear explanations, and reached mutually agreeable solutions.

In your response, emphasize your systematic approach to diagnosis, such as gathering complete history, performing thorough physical examinations, and employing evidence-based guidelines. Highlight any specific tools or methodologies you might use, and share how you incorporate patient education into the diagnosis process.

Discuss a specific instance where you faced high-pressure situations, particularly in urgent care. Explain how you prioritized tasks, focused on patient safety, and collaborated effectively with your team to deliver the best care possible, demonstrating your ability to stay composed while meeting demanding circumstances.

Share your insights on the benefits of virtual care, such as increased accessibility, convenience for patients, and enhanced management of chronic conditions. You can elaborate on any positive experiences you've had utilizing telemedicine and how you believe it fits into the future of urgent care.

Discuss your belief in the importance of patient education and how you make it a priority during visits. You might highlight techniques you use to ensure patients understand their health conditions, treatment plans, and necessary follow-ups, thereby empowering them for better health outcomes.

Explain your methods for staying informed about the latest medical research and trends, such as attending workshops, participating in professional organizations, and subscribing to relevant medical journals. This demonstrates your commitment to lifelong learning and improving patient care.

Discuss your experience working with diverse populations in terms of age, backgrounds, and health conditions. Highlight how you adopt inclusive communication styles, practice cultural competence, and tailor your caregiving approaches to meet the unique needs of each patient.

Share a specific example demonstrating how you navigated a conflict with a colleague, emphasizing the importance of open communication, compromise, and a team-focused approach to resolving issues to maintain a positive working environment.

Describe your strategies for prioritizing tasks, such as quickly assessing patient needs and triaging appointments accordingly. Emphasizing your experience in urgent care, discuss how you manage time effectively and ensure each patient receives timely attention.

In your answer, refer to specific clinical indicators relevant to the conditions you commonly treat. You might mention the importance of tracking symptoms, laboratory results, and patient feedback to adjust treatment plans as necessary for optimal outcomes.