Adviseur Zakelijke Remote Advice

As an Adviseur Zakelijke Remote Advice at RBG, your primary responsibilities will include handling credit applications from business intermediaries, processing requests efficiently, and providing exceptional service. You will be a sparring partner for intermediaries, working closely with them to build strong relationships and provide the best financing solutions for their clients, whether through loans or leases. Additionally, you will contribute to team dynamics by setting a positive example in cooperation and attitude.

To succeed as an Adviseur Zakelijke Remote Advice at RBG, you'll need to demonstrate a solid background in finance or business, typically with over four years of relevant experience. A strong understanding of banking products, excellent communication skills, and proficiency in Dutch are essential. Furthermore, the ideal candidate will possess a can-do attitude, a degree-level education, and the ability to multitask among different financing requests while maintaining customer orientation.

The culture at RBG’s Remote Advice Team emphasizes open, direct, and informal collaboration. As an Adviseur Zakelijke Remote Advice, you'll work closely with a diverse group of 39 enthusiastic colleagues who are committed to supporting entrepreneurs and intermediaries. The environment encourages innovation and continuous improvement, fostering a sense of community where team members feel free to share ideas and contribute to the team's success.

When you join RBG as an Adviseur Zakelijke Remote Advice, you'll receive a competitive salary tailored to your experience, along with numerous perks. These include 24-29 vacation days, a pension scheme, a 13th-month salary, holiday payments, personal growth opportunities, and an informal work atmosphere where you can thrive alongside innovative colleagues.

The Adviseur Zakelijke Remote Advice role at RBG is crucial in supporting entrepreneurs by facilitating access to credit and financial guidance. In this position, you will engage directly with businesses and their intermediaries, ensuring they receive tailored financing solutions that meet their unique needs. By providing timely advice and support, you contribute significantly to their growth and success.

When faced with a challenging financing request, it's important to remain calm and focused. Start by actively listening to the intermediary’s concerns and understanding their client's unique situation. Then, utilize your financial knowledge and problem-solving skills to propose viable solutions, showing that their interests are your priority. This approach not only reassures the intermediary but also helps in building trust.

In your answer, mention a specific instance where you addressed a client's concerns promptly and effectively. Explain how you listened to their issue, took responsibility, and provided a solution. Emphasize your ability to communicate clearly and follow up to ensure their ongoing satisfaction, showcasing your commitment to exceptional customer service.

Highlight the importance of prioritization in your response. Discuss how you identify urgent tasks and organize your workflow using tools like to-do lists or project management software. Additionally, share how you remain adaptable and focused to manage multiple financing requests simultaneously without compromising on quality.

Explain that staying informed about industry trends is essential for your role. You might read financial news articles, attend industry webinars, or join finance-related forums. Engaging in continuous learning through online courses or discussions with colleagues will allow you to provide relevant and up-to-date advice to clients.

Discuss your interpersonal skills and emphasize the importance of trust and communication in developing relationships with intermediaries. Share details about how you actively engage with them, understand their needs, and consistently deliver valuable insights, aligning your approach with their objectives to foster long-term partnerships.

Explain how teamwork is essential in achieving shared goals and enhancing client relationships. Provide instances where collaboration with team members led to successful financing outcomes. Emphasize your commitment to contributing positively to the team atmosphere and cultivating a strong sense of community among colleagues.

Detail your analytical skills and how you utilize financial statements and other relevant data to assess creditworthiness. Explain the importance of evaluating various factors, such as revenue trends, financial ratios, and a client's overall business model, in making informed recommendations while ensuring compliance with internal guidelines.

Discuss a specific project where you conducted a comprehensive financial analysis. Describe the metrics you evaluated and the insights you derived from the data. Highlight how this analysis influenced your recommendations and led to positive outcomes for both the client and your team.

Emphasize your proactive approach to customer service, such as actively seeking feedback and addressing any issues promptly. Discuss how you set expectations, communicate transparently, and follow up regularly to ensure client satisfaction. Mention your belief in going the extra mile to create a positive customer experience.

Share your motivations, such as your passion for helping entrepreneurs succeed and the satisfaction derived from closing successful financing deals. Describe how you thrive in dynamic environments and relish the opportunities for professional growth and impact you have in supporting your clients' ambitions.