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Software Quality Analyst

Company Description

INGELLICOM is an established, growth-oriented, high-end IT consulting and software company with headquarters in Puerto Rico. Its highly qualified employees have years of experience and have propelled the company to the forefront of areas such as business consulting, IT consulting, application programming, operating systems, networks, databases and web technologies.

Job Description

Work with the Testing team to assist with the preparation of test plans and the testing of software to company guidelines and standards. Participate in the testing of enterprise software. Test and critique software components and interfaces in great technical depth. Write test programs to ensure high product quality and develop advanced test tools to increase productivity and efficiency. 

Qualifications

• Bachelor's degree in computer science, or a related field.
• Mininum of five years direct work experience in similar position
• Experience in QA methodology and Change Management
• Familiarity with Agile frameworks
• Skilled with web and / or mobile tests, manual and / or automated tests
• Ability to document and troubleshoot errors
• Working knowledge of test management software (e.g. Microsoft Test Manager) and MS SQL.
• Working knowledge of Team Foundation Server.
• Verify and update QA environment for each deployment to keep it always ready for execution of changes.
• Conduct software compatibility tests with programs, hardware, operating  systems, or network environments.
• Create or maintain databases of known test defects.
• Design test plans, scenarios, scripts, or procedures.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Average salary estimate

$75000 / YEARLY (est.)
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$60000K
$90000K

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What You Should Know About Software Quality Analyst, INGELLICOM

At INGLICCOM, we're on the lookout for a keen and detail-oriented Software Quality Analyst to join our dynamic Testing team in San Juan, Puerto Rico. As a Software Quality Analyst, you'll play a crucial role in our software development process by preparing test plans that meet our top-notch standards. Your days will be filled with evaluating and critiquing enterprise software components and interfaces, ensuring they are up to our high-quality benchmarks. With a minimum of five years of experience in a similar role, you’ll dive deep into testing, documenting errors, and troubleshooting as you create advanced test tools to boost our overall productivity. We value expertise in Agile methodologies and a solid understanding of manual and automated testing for both web and mobile applications. If you have a knack for designing test plans and maintaining comprehensive databases of known defects, you might be the perfect fit for our forward-thinking team at INGLICCOM. Here, your skills in using test management software, like Microsoft Test Manager and Team Foundation Server, will shine as you contribute to consistently keeping our QA environment primed for every deployment. Bring your passion for quality assurance and be a part of something great, as we work together to propel our company to new heights in the tech industry.

Frequently Asked Questions (FAQs) for Software Quality Analyst Role at INGELLICOM
What are the responsibilities of a Software Quality Analyst at INGLICCOM?

As a Software Quality Analyst at INGLICCOM, your responsibilities will include preparing test plans and testing enterprise software, critiquing software components and interfaces, and writing test programs. You'll also have to develop advanced test tools to enhance our productivity efficiency while ensuring that all testing adheres to company guidelines.

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What qualifications do I need to become a Software Quality Analyst at INGLICCOM?

To become a Software Quality Analyst at INGLICCOM, you'll need a Bachelor's degree in computer science or a related field, along with a minimum of five years of experience in a similar position. Familiarity with QA methodologies, Agile frameworks, and test management software such as Microsoft Test Manager is also required.

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Is experience with automated testing necessary for the Software Quality Analyst role at INGLICCOM?

Yes, experience with automated testing is essential for the Software Quality Analyst role at INGLICCOM. You'll be expected to perform both manual and automated tests, ensuring the software meets our high-quality standards across web and mobile platforms.

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What tools will a Software Quality Analyst use at INGLICCOM?

At INGLICCOM, a Software Quality Analyst will utilize several tools including Microsoft Test Manager, MS SQL for database management, and Team Foundation Server. Your familiarity with these tools will be critical in performing software compatibility tests and maintaining the QA environment.

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How does the Software Quality Analyst contribute to the development process at INGLICCOM?

The Software Quality Analyst contributes significantly to the development process at INGLICCOM by ensuring that our software products meet the quality standards and function correctly before deployment. Through rigorous testing, documentation, and troubleshooting, you'll be instrumental in identifying defects and ensuring a seamless user experience.

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Common Interview Questions for Software Quality Analyst
Can you describe your experience with QA methodologies?

When answering this question, highlight your direct experience with various QA methodologies you've applied in your previous roles, such as Agile. Discuss specific projects where these methodologies helped streamline testing processes and improve productivity.

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How do you approach testing web and mobile applications?

In your response, describe your process for both web and mobile testing. Mention important factors like compatibility, usability, and performance testing. Provide examples from your past experience that illustrate how your approach has improved product quality.

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What testing tools are you proficient in?

List the testing tools you're proficient in, especially those relevant to the role at INGLICCOM, such as Microsoft Test Manager or automated testing frameworks. Discuss how you used these tools in real-world applications to enhance your testing strategies.

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How do you handle discovering critical bugs during the testing phase?

Explain your protocol for handling critical bugs. Talk about how you would document the issue, communicate with the development team, and ensure that the problem is resolved before software deployment.

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What strategies do you use for writing test cases?

Discuss the importance of clarity and thoroughness in writing test cases. Explain how you approach designing test scenarios, scripts, or procedures that cover edge cases and ensure comprehensive testing.

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Can you illustrate how to create a successful test plan?

Provide an overview of your steps in creating a successful test plan. Define how you set objectives, identify resources, outline testing processes, and establish timelines, citing past experiences as examples when possible.

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Describe your experience with documentation related to testing.

Mention your experience with documentation concerning test strategies, results, and known defects. Highlight why maintaining organized documents is vital for team collaboration and tracking progress in software quality.

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How do you ensure test environment readiness in projects?

Discuss the measures you take to verify and update the QA environment, ensuring that all configurations are correct and that the environment is always ready for executing changes before a project is due.

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What methods do you use to prioritize testing tasks?

Describe how you prioritize testing tasks based on factors such as project timelines, risks involved, or the impact of defects. Mention any tools or frameworks you use for managing these priorities in a collaborative environment.

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How do you stay updated with the latest QA trends and methodologies?

Share your strategies for staying current with QA trends, which may include attending workshops, enrolling in online courses, participating in online forums, or following industry blogs and publications. Emphasize your commitment to continuous professional development.

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Full-time, on-site
DATE POSTED
April 2, 2025

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