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Chief of Staff to CEO

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.

Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

Location: This position is a hybrid role based out of our headquarters in Bowie, MD.  Expectation is three days a week with flexibility for remote work.
Up to 50% travel. This role requires the ability to travel to any of our office locations (including India) at a moment's notice. 

Overview:

The Chief of Staff serves as a trusted advisor and strategic partner to the CEO and executive team, ensuring effective management of organizational priorities and cross-functional alignment. This role acts as a force multiplier, providing materials and analysis to support decision-making, project execution, change management and communication while enabling the CEO and executive team to focus on strategic goals. Plays a pivotal role in driving operational execution and accountability across the organization, helping to prioritize the CEO’s involvement in daily tasks and allow for focus on high-level priorities.

Duties and Responsibilities:

  • Intense focus on prioritization of CEO’s time and attention, partnering with CEO’s Executive Assistant and the Executive team to enhance the pace and effectiveness of engagements with our customers, investors, associates, board and other stakeholders.
  • Design and organize operating mechanisms and business cadence of the leadership team through planning and facilitating staff meetings, business reviews, offsites, extended leadership team meetings, customer events, etc.
  • Capture and track execution of CEO action items and critical business priorities in partnership with the leadership team.
  • Act on critical priorities, programs, and other initiatives; drives results through management by objectives (MBO), key performance indicators (KPI), and other goal administration; ensures nothing falls through the cracks
  • Partner with cross-functional teams including Communications, Sales, Marketing, Human Resources, Technology, Legal and Finance to support process improvement and problem-solving.
  • Prepares CEO/executive-level presentations; coordinates substantive elements for the preparation of executive-level presentations to both internal and external stakeholders.
  • Manages an efficient and elevated business rhythm; creates space to ensure the CEO and leadership team has the time and resources to execute plans and programs, assess resources, and articulate the link between strategy and action.
  • Adhere to all confidentiality, HIPAA, regulatory, and other such policies, procedures, and requirements as outlined within Employer’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the scope of work.
  • Maintain compliance with Inovalon’s policies, procedures and mission statement, and fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success.

Job Requirements:

  • 2+ years of Chief of Staff, Project Management Office (PMO) or strategy/analyst leadership experience, focusing on advising executive leadership, facilitating interdepartmental collaboration, and operations management.
  • Strong experience and skills related to PowerPoint and presentation creation, as well as creating dashboards with Power BI and other analytic tools. Must be highly-skilled at assembling, presenting, managing, reporting on key initiatives and areas of CEO interest.
  • Exceptional written and verbal communication skills, planning and execution skills, and the ability to influence and collaborate with senior stakeholders internally and externally.
  • Ability to work independently, be result-oriented and solution-centric, with proven experience in organizing and directing multiple teams through planning and leading strategic initiatives.
  • Excellent time management and problem-solving skills with the ability to adapt to changing business priorities and operational demands.
  • A successful candidate for this position will be able to demonstrate a very high level of energy, positive attitude and have flexibility around work hours and workdays and travel, as well as the maturity and confidence to manage sensitive materials and the personalities of senior level leaders.

Education:

  • Bachelor’s degree with focus on business, finance or other relevant field required
  • MBA or other certification or degree a plus

Physical Demands and Work Environment:

  • Sedentary work (i.e. sitting for long periods of time).
  • Subject to inside environmental conditions.
  • Travel for this position approximately 50% of the time.

Inovalon Offers a Competitive Salary and Benefits Package

In addition to the base compensation, this position may be eligible for performance-based incentives.

The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.  At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That’s why Inovalon offers a valuable benefits package with a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more.

Base Compensation Range
$90,600$175,000 USD

If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply.  Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles. 

By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth. 

Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement. 

To review the legal requirements, including all labor law posters, please visit this link

Average salary estimate

$132800 / YEARLY (est.)
min
max
$90600K
$175000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Chief of Staff to CEO, Inovalon

Join Inovalon as the Chief of Staff to the CEO, a pivotal role based in Bowie, MD that acts as a crucial connector within our technology-driven organization. At Inovalon, we empower the healthcare ecosystem through innovative solutions, and this position is key to ensuring the CEO and executive team can effectively steer that mission. As Chief of Staff, you'll be more than just an advisor; you'll facilitate strategic alignment, manage organizational priorities, and enhance overall productivity across the team. Your experience in project management and analytical leadership will shine as you help design operational mechanisms, organize critical meetings, and track CEO deliverables. Emphasizing the prioritization of the CEO's time, you'll work closely with both the Executive Assistant and senior management to optimize engagements with stakeholders. Travel is a part of this hybrid role—expect up to 50% travel across our offices, including international locations. You'll also oversee the development of executive presentations and coordinate multifaceted departmental collaborations to improve workflows. This role requires exceptional communication skills, adaptability, and a proactive approach to problem-solving as you contribute to Inovalon's mission of making healthcare better for all. If you're energized by working in a vibrant, mission-driven culture dedicated to inclusion and innovation, we invite you to apply and join our united force at Inovalon!

Frequently Asked Questions (FAQs) for Chief of Staff to CEO Role at Inovalon
What are the primary responsibilities of the Chief of Staff at Inovalon?

The Chief of Staff at Inovalon is crucial for the effective management of organizational priorities. This role focuses on facilitating communication, managing decision-making processes, tracking action items, and ensuring strategic goals are met by the executive team. You'll conduct analysis, prepare executive-level presentations, and enhance collaboration among cross-functional teams, all while ensuring that the CEO can concentrate on high-level priorities.

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What qualifications are needed for the Chief of Staff position at Inovalon?

Candidates for the Chief of Staff position at Inovalon should have at least 2+ years of leadership experience in roles like Chief of Staff or Project Management Office (PMO). A bachelor’s degree in business or a related field is required, while an MBA is a plus. Strong skills in presentation software like PowerPoint and analytical tools such as Power BI are essential, along with exceptional communication, time management, and problem-solving abilities.

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What is the working environment like for the Chief of Staff at Inovalon?

As Chief of Staff at Inovalon, you will work in a hybrid environment based out of our Bowie, MD headquarters. This role involves sitting for long periods and requires travel to various office locations, including international trips. Flexibility around work hours and the ability to manage sensitive materials will be important in this vibrant, inclusive workplace.

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How does the Chief of Staff support the CEO at Inovalon?

The Chief of Staff at Inovalon acts as a strategic partner and advisor to the CEO, facilitating effective decision-making and keeping the executive team focused on key initiatives. By managing the CEO’s agenda, preparing relevant materials, and organizing high-stakes meetings, this role helps enhance operational execution across the organization.

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What is the travel expectation for the Chief of Staff role at Inovalon?

In the Chief of Staff role at Inovalon, you can expect approximately 50% travel as part of the position. This includes visits to our various office locations, both domestically and internationally, which will require flexibility and readiness to travel as needed to support the CEO and the business strategy.

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Common Interview Questions for Chief of Staff to CEO
What experience do you have that prepares you for the Chief of Staff position?

Highlight roles that involve strategic partnership with executives, team leadership, or operations management. Be specific about responsibilities you've had that focused on facilitating communication and project execution, showcasing your ability to influence and collaborate with senior stakeholders.

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How do you prioritize tasks in a fast-paced environment?

Discuss methods you've used to manage competing priorities, such as time-blocking, making use of tools like to-do lists or project management software, and collaborating with your team to align on key objectives that need immediate attention.

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Can you give an example of a challenging project you managed?

Share a specific example that demonstrates your problem-solving skills and ability to lead a project to successful completion. Focus on how you drove stakeholder engagement and coordinated cross-functional teams to achieve the goal despite obstacles.

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How would you enhance communication among executive leadership?

Explain the importance of structured communication strategies, such as regular updates, well-organized meetings, and transparent reporting. Suggest tools or practices that facilitate ongoing dialogue and collaboration among the leadership team.

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How do you ensure executive priorities align across teams?

Discuss methods for tracking objectives and key results (OKRs) across departments. Sharing successful strategies you implemented, such as regular check-ins and updates to capture progress and realign strategies, will show your proactive approach.

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What role does data play in your decision-making process?

Explain your reliance on data to inform decisions, referencing specific analytical tools you've used in the past to gather insights. Stress how data-driven decisions improve outcomes and help in tracking performance metrics.

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How do you handle sensitive information?

Reassure the interviewer that you understand the importance of confidentiality and methodologies you've used to protect sensitive data. Discuss your adherence to policies like HIPAA and how you prioritize compliance in your work.

Join Rise to see the full answer
What strategies do you use to manage stress and maintain productivity?

Talk about techniques you employ during high-pressure situations, such as prioritizing self-care, utilizing stress management techniques like mindfulness, or seeking support when necessary to ensure a calm and productive work atmosphere.

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Why do you want to work for Inovalon?

Share your enthusiasm for Inovalon's mission to enhance the healthcare ecosystem through technology. Convey how your skills and experiences align with the company's goals and values, making it a perfect fit for your career aspirations.

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What makes you a good fit for the Chief of Staff role?

Summarize your core competencies that align with the Chief of Staff's functions: strategic thinking, strong communication skills, proven leadership, and the ability to navigate complex organizational dynamics. Highlight your passion for collaboration and operational excellence.

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Inovalon Holdings, Inc., a technology company, provides cloud-based platforms empowering a data-driven transformation from volume-based to value-based models throughout the healthcare industry. The company through, large-scale data interconnectivi...

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Full-time, hybrid
DATE POSTED
March 9, 2025

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