Product Integration Specialist

Let’s be #BrilliantTogether

As financial services continue to digitize, the demand for seamless, real-time data delivery is growing rapidly. At ISS Market Intelligence, we're expanding our team to meet this need and are looking for a Product Integrations Specialist to support the delivery of our data through APIs, cloud services, and CRM integrations.

This is an exciting opportunity to work at the intersection of data, technology, and client success. You’ll play a key role in supporting our customers, enhancing product functionality, and driving innovation across our delivery channels. If you enjoy problem-solving, have a curious mindset, and thrive in a fast-paced, collaborative environment—we want to hear from you.

What You’ll Do

• Gain a deep understanding of our data sets and product offerings.

• Support customer onboarding for our API and cloud-based solutions.

• Collaborate with clients to map and integrate our data into their CRM systems.

• Define requirements for CRM and customer-specific integrations.

• Partner with Product and Development teams to share feedback, report issues, and suggest improvements.

• Promote product features and benefits to help sales and account teams articulate value to clients.

• Maintain and enhance internal documentation and data guides.

• Serve as the go-to contact for JIRA-related updates and tracking.

• Monitor and analyze user traffic across product and business unit web pages.

• Assist in driving product roadmap execution to deliver scalable, high-impact solutions.

• Collaborate across product teams, scrum teams, and business units to support delivery goals.

• Partner with Sales to ensure a smooth process from lead to onboarding and beyond.

• Work closely with Support to troubleshoot and resolve product-related issues.

What You Bring

• A degree in Computer Science, MIS, Economics, Finance, or a related analytical field.

• 2–5 years of experience with web or marketing applications and database structures.

• Experience with at least one major CRM platform and its core features; knowledge of multiple CRMs is a plus.

• 1–3 years of professional experience using JIRA.

• A passion for product management and a desire to contribute to a dynamic software development environment.

• Strong communication skills and a collaborative, customer-first mindset.

• A knack for solving analytical problems with curiosity and precision.

• Attention to detail and the ability to adapt to evolving client needs and priorities.

• Bonus points for SaaS certifications or experience in the financial services space.

LI-MK1 #Associate #ProductMgt #MIN

What you can expect from us

Our people are the moving force behind ISS STOXX. We are dedicated to hiring the best, most talented people in our industry and empowering them with the resources and support to enhance their career, health, financial and personal well-being. 

We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We are invested in our people and are working every day to ensure a diverse, equitable, and inclusive workplace.

Let’s empower, collaborate, and inspire one another. 

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. 

ISS Market Intelligence (ISS MI) is a leading provider of data, insights, and market engagement solutions to the global financial services industry. ISS MI empowers asset and wealth management firms, insurance companies, distributors, service providers, and technology firms to assess their target markets, identify and analyze the best opportunities within those markets, and execute on comprehensive go-to-market initiatives to grow their business. Clients benefit from our increasingly connected global platform that leverages a combination of proprietary data, powerful analytics, timely and relevant insights, in-depth research, as well as an extensive suite of industry-leading media brands that deliver unmatched market connectivity through news and editorial content, events, training, ratings, and awards. 

Visit our website: https://www.issgovernance.com       

View additional open roles: https://www.issgovernance.com/join-the-iss-team/      

We are proud to offer the following featured benefits 

• Medical, Dental, and Vision coverage
• 401(k) with a company match up to 9%, including a Safe Harbor contribution
• Flexible Spending Account (FSA) and commuter benefit programs
• Generous paid time off
• Volunteer Day
• Paid parental leave
• Hybrid working options

Institutional Shareholder Services Inc. (ISS) is an equal employment opportunity employer and does not discriminate against any employee or applicant because of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”).  All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.  For more information, please view https://www.dol.gov/agencies/ofccp/posters.

ISS is committed to complying fully with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local laws.  ISS is also committed to ensuring equal opportunity in employment for qualified person with disabilities.  ISS prohibits discrimination against applicants and employees on the basis of disability as it pertains to the job application and hiring process and other terms and conditions of employment.  If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact ISS_Careers_Accommodations@issgovernance.com.  This email is created exclusively to assist disabled job seekers where disability prevents them from being able to apply online.  Only messages left for this purpose will be returned.  Messages sent for other purposes, such as following up on an application or other technical issues not related to a disability, will not receive a response.