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Network, Client, Cloud Product Manager - job 9 of 15

Our Workplace Technology services across Network, Client, and Cloud Environments are pivotal in shaping and maintaining the technological infrastructure integral to the efficiency, security, and innovation of our corporate environment.

The Corporate Network, Client Engineering, and Cloud Engineering teams work in concert to deliver best-in-class experiences. The Corporate Network team ensures robust and secure connectivity across the organization by overseeing the engineering roadmap and infrastructure requests for VPN, Wired, and Wireless LAN. The Client Engineering team manages endpoint roadmaps, including Azure Virtual Desktop, Windows 365, Windows Auto Pilot, JAMF Cloud, and JAMF Protect, while handling technical security requirements for desktop OS and browsers. The Cloud Engineering team drives the cloud solutions roadmap, covering the Microsoft 365 environment and services like Office 365 Hybrid Infrastructure and Microsoft Purview, focusing on data protection, governance solutions, and cloud application tooling. Together, these teams ensure a seamless and secure technological environment that enhances productivity and innovation.

Candidates should be passionate, self-driven and resourceful, creative problem solvers with can-do attitude, have exceptional organizational skills, written and verbal communication skills, be an analytical and structured thinker as well as with significant experience in customer/partner interaction, management and software/hardware solution delivery. The position will be based in Visa’s Foster City office.

 

Essential Functions:

  • Manage the intake process to evaluate incoming project requests for the applications you support by performing requirement elaboration, estimation and technical assessment.
  • Maintain a product backlog, facilitate backlog grooming and drive prioritization.
  • Understand User Experience, design thinking and its importance to product features and apply it to the user stories for user interface and components.
  • Deeply understand the needs of the business in utilizing critical infrastructure
  • Work with CyberSecurity, Digital Enablement and Technology Support teams to define products scope and prioritization and be flexible to iterate/change per latest developments to meet deadlines.
  • Collaborate with the Corporate Network team to oversee the engineering roadmap and infrastructure requests for VPN, Wired, and Wireless LAN, ensuring robust and secure connectivity across the organization.
  • Partner with the Client Engineering team to manage endpoint roadmaps, including Azure Virtual Desktop, Windows 365, Windows Auto Pilot, JAMF Cloud, and JAMF Protect, while effectively handling technical security requirements for desktop OS and commonly used browsers.
  • Work with the Cloud Engineering team to drive the cloud solutions roadmap, covering the Microsoft 365 environment and services like Office 365 Hybrid Infrastructure and Microsoft Purview, with a focus on data protection, governance solutions, and cloud application tooling.
  • Break down product requirements into clear, thorough, and detailed user stories for complex features and product sets.
  • Be the primary liaison between other business units, BU product managers, engineering, project managers, and other applicable groups to ensure flawless integration of new and existing feature sets.
  • Evaluate new product opportunities, bring forward POC/proposals and influence to expand our product features and solution footprint.
  • Participate in sprint planning, daily stand ups, product demos, test phases, retrospectives to ensure on time, high quality delivery.
  • Work very closely with engineering teams to ensure technical specifications and final products meet business requirements.
  • Derive insights from data and help drive decision making.
  • Maintain release plans and publish release notes to stakeholders.
  • Provide oversight to develop user guides, user training materials.
  • Partner with engineering teams in providing product demos, user training and support for adoption of features and applications.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Network, Client, Cloud Product Manager, Visa

As a Network, Client, Cloud Product Manager at our innovative company based in Austin, you're stepping into a pivotal role where your expertise will enhance the technological backbone of the organization. Our Workplace Technology teams - including Corporate Network, Client Engineering, and Cloud Engineering - collaborate to ensure that our infrastructure is not only efficient but also secure and pioneering. You'll manage the entire process of evaluating project requests for applications, utilizing your keen analytical skills to perform technical assessments and requirement elaboration. With a focus on user experience and design thinking, you will transform user stories into actionable components that meet the needs of our dynamic environment. This role requires a proactive, self-driven individual who can adeptly navigate collaboration with CyberSecurity and Technology Support teams, while also prioritizing the product backlog to address evolving business needs. Working closely with our engineering teams, you will oversee the roadmap for VPN, Wired, and Wireless LAN infrastructure, and coordinate endpoint management for systems like Azure Virtual Desktop and Windows 365. Moreover, your insights will influence the direction of our cloud solutions roadmap, driving advancements that protect data and enhance governance across Microsoft 365 services. If you're ready to collaborate across teams, derive insights from data, and ensure that our technological solutions meet the highest standards, we want to hear from you!

Frequently Asked Questions (FAQs) for Network, Client, Cloud Product Manager Role at Visa
What are the responsibilities of a Network, Client, Cloud Product Manager at my company?

As a Network, Client, Cloud Product Manager, you will be responsible for managing project requests, maintaining a product backlog, and collaborating with various teams to ensure secure and efficient technological solutions. You will work closely with the Corporate Network team to oversee infrastructure requirements and manage endpoint roadmaps with the Client Engineering team while driving innovations in cloud solutions with the Cloud Engineering team, ensuring that all features are aligned with user needs and business goals.

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What qualifications are required for the Network, Client, Cloud Product Manager position?

Candidates for the Network, Client, Cloud Product Manager role should possess exceptional organizational and communication skills, along with a passion for technology and problem-solving. Experience in customer interaction, management, and delivering software/hardware solutions is essential. A deep understanding of user experience, as well as technical knowledge around VPN, cloud services, and endpoint technologies like Windows 365, will greatly enhance your fit for this role.

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How important is collaboration in the Network, Client, Cloud Product Manager role at our company?

Collaboration is absolutely crucial in the Network, Client, Cloud Product Manager role. You will be the primary liaison among various business units, ensuring seamless integration of products and features. Engaging with teams such as CyberSecurity, Digital Enablement, and Engineering will be key to driving initiatives forward and addressing project timelines effectively.

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What skills will help me succeed as a Network, Client, Cloud Product Manager in Austin?

To thrive as a Network, Client, Cloud Product Manager in Austin, you should cultivate strong leadership, organizational, and analytical skills. Being a creative problem solver with a can-do attitude is a must. Familiarity with Agile methodologies and experience in managing complex technical projects while maintaining a clear focus on user experience will set you apart in this role.

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What opportunities for growth exist for the Network, Client, Cloud Product Manager at our company?

Our company offers ample opportunities for growth in the Network, Client, Cloud Product Manager position. You will engage in continuous learning and professional development through hands-on experience, collaboration with cross-functional teams, and participation in important industry initiatives. Whether it’s advancing your technical skills or honing your leadership abilities, you'll find a supportive environment that encourages your career progression.

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Common Interview Questions for Network, Client, Cloud Product Manager
Can you explain your experience with managing product backlogs as a Network, Client, Cloud Product Manager?

When discussing your experience managing product backlogs, highlight specific instances where you have prioritized features based on business needs and user experience. Share examples of how you’ve facilitated backlog grooming sessions and adapted to feedback from stakeholders to ensure that the most critical items are addressed timely.

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How do you approach collaboration with engineering teams in your role?

In your response, emphasize the importance of maintaining clear communication with engineering teams. Discuss your strategy for aligning technical specifications with business requirements and how you ensure that all parties are kept informed throughout the project lifecycle, particularly during sprint planning and testing phases.

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What is your understanding of the importance of user experience in product management?

Explain that user experience is central to successful product development. Discuss how you apply design thinking principles to create user-centric stories and features, ensuring that the products you manage not only meet functional requirements but also provide a delightful experience to end users.

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Describe a challenging project you managed and how you navigated through it.

Share a specific project that posed challenges regarding collaboration or technical requirements. Detail the steps you took to overcome these obstacles, how you utilized feedback for improvement, and the ultimate outcome. This will demonstrate your problem-solving capabilities and adaptability.

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What strategies do you use to derive insights from data?

Describe the analytical methods you use to interpret data effectively, such as utilizing KPIs or user feedback to inform product decisions. Talk about how you've transformed insights into actionable recommendations that drive product features or priorities.

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How do you ensure timely delivery of product features?

Address how you implement Agile methodologies and prioritize effective communication with all involved teams. Discuss how you manage the project timeline through regular retrospectives, sprint planning, and maintaining clarity on deadlines to ensure all features are delivered on time and meet quality standards.

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What do you think is the role of a Product Manager in driving innovation?

Direct the discussion around how a Product Manager identifies opportunities for innovation by evaluating market trends, user needs, and competitive landscape. Share examples of how you've spearheaded initiatives that expanded product features or introduced new solutions based on these insights.

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Can you give an example of how you prioritized conflicting project requests?

Illustrate your decision-making process in this scenario by explaining how you assessed each request based on impact and alignment with company goals. Discuss how you facilitated discussions with stakeholders to establish priorities collaboratively.

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What is your experience with cloud solutions, particularly in Microsoft environments?

Discuss your familiarity with Microsoft cloud solutions, such as Microsoft 365 and Office 365 Hybrid Infrastructure. Share how you have utilized these technologies in past roles to enhance product roadmaps or integrate new features that align with user needs and governance.

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What techniques do you use to communicate complex technical information to non-technical stakeholders?

Explain the importance of tailoring your communication style to your audience. Discuss using visual aids, analogies, and clear language to help convey complex technical data in a manner that is digestible for stakeholders without a technical background.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, on-site
DATE POSTED
April 3, 2025

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