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MRB Coordinator

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position 
Responsible for controlling nonconforming product in all product and processes utilized in the manufacture, inspection, testing, and release of finished product.

Essential Job Duties 

Overall coordination, tracking/status of all in-house MRB material.

  • Interfacing on a daily basis with various departments to provide status of open MRB items and to seek closure on those items.
  • Work closely with Planning, Engineering, Field Service, Inspection, Purchasing, Inventory Control, Finished Goods, Suppliers, Manufacturing and Quality to identify priorities and resolve open issues.
  • Ensure that all Quality Notifications are dispositioned in a timely manner.
  • Process dispositioned material – Return parts to suppliers, scrap parts, verify tasks completed and approved per released instructions.
  • Runs ATCO report to determine priorities and assignments for open QN’s
  • Initiates material transfers, reports quality issues, records transactions in SAP as needed to preserve traceability and inventory accuracy.
  • Manage Purge activities per procedure 859156.
  • Maintains the accuracy of identification and count of materials.
  • Responsible for maintaining accurate inventory and conducting cycle counts.
  • Performs any other projects or duties that may be assigned.

Qualifications

Required Skills and Experience 

  • Requires an understanding of Customer Service, Production, and MRB.
  • Previous work experience in Manufacturing, Production Planning or as a Coordinator for a highly complex, low volume OEM manufacturer is desirable.
  • Knowledge of GMP and GDP or previous work experience in a medical company are a plus.
  • Requires understanding of ERP Information Systems, preferably SAP.
  • FDA regulated environment experience preferred.
  • Must be familiar with Word, Excel, Smartsheet, SAP programs. Details can vary by role.

Required Education and Training 

  • Minimum 2-year degree min prefer BS in Engineering or related field.
  • Minimum 2-4 years related experience may substitute for education requirement.

Working Conditions 

  • Must be able to lift up to 50lbs.
  • Must be able to operate pallet jack
  • Must be able/willing to operate fork lift

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Average salary estimate

$85000 / YEARLY (est.)
min
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$75000K
$95000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About MRB Coordinator, Intuitive

At Intuitive, we are looking for a dynamic MRB Coordinator to join our innovative team in Sunnyvale, CA. As a leader in robotic-assisted surgery, we are committed to enhancing minimally invasive care with cutting-edge technology and a diverse team that brings unique perspectives to the table. In this essential role, you will navigate the exciting realm of product quality control, overseeing nonconforming materials and ensuring that we uphold the highest standards in our manufacturing processes. Your responsibilities will include keeping track of all in-house MRB materials and collaborating with various departments, from Engineering to Quality Control, to resolve any open issues. Your knack for organization will be crucial as you ensure timely disposition of Quality Notifications and maintain the accuracy of our inventory records. You’ll also play a key part in managing material transfers and reporting quality issues using SAP, keeping everything running smoothly. With a focus on problem-solving and proactive communication, you will help us forge ahead in delivering exceptional healthcare solutions. If you have a background in Manufacturing and a passion for improving patient care, you’ll find a supportive environment here at Intuitive where your skills will flourish. Together, let's make a difference in the world of healthcare and empower physicians to provide the best care possible.

Frequently Asked Questions (FAQs) for MRB Coordinator Role at Intuitive
What are the main responsibilities of an MRB Coordinator at Intuitive?

As an MRB Coordinator at Intuitive, your primary responsibilities will include coordinating and tracking the status of all in-house MRB materials. You'll work closely with various departments—like Engineering, Quality, and Production—to provide updates on open MRB items and seek timely resolutions. Ensuring that Quality Notifications are addressed and managing material transfers are also part of your job, all while maintaining the accuracy of inventory records.

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What qualifications are required for the MRB Coordinator position at Intuitive?

To qualify for the MRB Coordinator role at Intuitive, candidates should possess a minimum of a 2-year degree, preferably in Engineering or a related field. Additionally, 2-4 years of relevant experience in Manufacturing or Production Planning is beneficial. Familiarity with ERP systems, particularly SAP, and prior experience in a FDA regulated environment are also highly desired.

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How does Intuitive support the growth of its MRB Coordinators?

At Intuitive, we believe in investing in our team members' long-term growth. As an MRB Coordinator, you'll have access to professional development opportunities, training programs, and mentorship to help you advance in your career. Our inclusive culture helps every team member feel empowered to achieve their highest potential.

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What skills are beneficial for an MRB Coordinator at Intuitive?

A successful MRB Coordinator at Intuitive should have strong organizational skills, attention to detail, and effective communication abilities. Experience with quality control processes, along with knowledge of GMP and GDP guidelines, will also be advantageous. Being comfortable with software like Word, Excel, and Smartsheet will help you excel in this role.

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What working conditions should an MRB Coordinator expect at Intuitive?

As an MRB Coordinator at Intuitive, you should be prepared for a dynamic work environment where you'll need to lift materials of up to 50lbs and operate equipment like pallet jacks and forklifts. Your role will require collaboration with various departments and may involve being on your feet to manage inventory and quality control tasks.

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Common Interview Questions for MRB Coordinator
Can you explain your experience with quality control processes relevant to the MRB Coordinator role?

When answering this question, focus on specific quality control processes you've engaged with in past roles. Describe scenarios where you identified nonconforming products and the steps you took to resolve those issues, emphasizing your problem-solving skills and attention to quality.

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How do you prioritize tasks in a fast-paced environment?

Illustrate your task management skills by detailing your approach to prioritization. Discuss methods you use for tracking tasks, such as creating to-do lists or utilizing project management tools, and highlight an instance where effective prioritization improved efficiency.

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What role does communication play in your process as an MRB Coordinator?

Emphasize the importance of communication in resolving quality issues. Share examples where you coordinated with various departments and the impact that clear communication had on closing out MRB items efficiently. Discuss how maintaining an open line of communication fosters teamwork.

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How familiar are you with using SAP or similar ERP systems?

In your response, mention specific experiences you have had using SAP, including the types of tasks you've performed, like transaction recording and inventory management. Highlight any training you have received that enhances your capabilities with ERP systems.

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What steps do you take to ensure accuracy in inventory management?

Discuss techniques you use to ensure accurate inventory counts, such as regular cycle counts, diligent record-keeping, or utilizing inventory management software. Provide an example of a time you identified discrepancies and the actions you took to rectify them.

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Can you describe how you handle conflicts within a team?

Talk about your conflict resolution strategies, such as active listening, seeking to understand different perspectives, and finding common ground. Use an example where you've successfully resolved a conflict in previous roles to illustrate your point.

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What is your understanding of GMP and GDP in a manufacturing setting?

Articulate your knowledge of Good Manufacturing Practices (GMP) and Good Distribution Practices (GDP), including their significance in ensuring product quality and safety. Describe how you've applied these principles in previous positions to meet compliance standards.

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Why do you want to work as an MRB Coordinator at Intuitive?

Share your passion for healthcare and your desire to contribute to advancements in minimally invasive surgery. Discuss why Intuitive's mission resonates with you and how you envision your skills and experiences aligning with the company's goals.

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What strategies do you use for managing multiple priorities simultaneously?

Explain your approach to multitasking, incorporating time management techniques like the Eisenhower matrix or time-blocking. Provide an example of a challenging situation where you successfully managed competing demands.

Join Rise to see the full answer
How do you keep updated with industry trends and regulations?

Discuss the resources you utilize to stay informed, such as industry publications, webinars, or professional networks. Mention any memberships in professional organizations that help you gain insights into evolving standards and practices.

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Founded in 1995, Intuitive Surgical, Inc develops, manufactures and markets robotic technologies designed to improve clinical outcomes and help patients return more quickly to active and productive lives. The company is headquartered in Sunnyvale,...

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April 15, 2025

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