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Sr SW Test Engineer - job 14 of 18

Global Client Support Services works with issuers, acquirers, processors and merchants worldwide to develop and deliver the support model for Visa Inc. This includes day-to-day operations and product support, back office support and customer performance reporting.

 

This is an individual contributor role responsible for identifying and resolving issues of moderate complexity. This position is at an intermediate professional level and requires strong execution and analytical abilities. This role works independently and receives minimal guidance only in the most complex situations.  The role will analyze and troubleshoot user requirements, procedures and problems to automate or improve existing systems under broadly defined practices and procedures, including working with developers in analyzing and developing process improvements for system administration/environmental build function.

The Issuer Processing Client Test team is part of Visa's Global Client Services group. We deliver quality services and solutions using best-in-class processes, methodologies, and technology with our worldwide workforce. We are an integral part of revenue-generating areas within the company.  This team is dedicated to its customers and to building on past achievements. We are committed to leveraging innovative technology to enhance quality and to accelerate time-to-market. Visa has one of the most visible and most used comprehensive payment systems in the world.

 

Position Summary

The Senior Software Test Engineer of the Global Client Testing (GCT) team reports into Visa's Global Client Services group.

 

The Global Client Testing (GCT) team is responsible for ensuring compliance of clients’ transaction processing software/hardware to VISA’s technical requirements. Before activation of a Visa project or service, the GCT team carry out tests with clients to ensure the integrity of transaction processing through VisaNet and DPS.

The successful candidate will be responsible for developing and executing tests, validations and certifications of transaction processing for the Global Client Testing (GCT) organization. He/she will perform Functional and Regression testing for Test Transaction Processing Environments and simulators. The candidate will need detailed analytical skills and a good understanding of the test methodologies to be able to interface directly and take decisions with staff members of GCT, Product Management, Project Management, Client Implementations and Development. 

 

Essential Functions

  • Responsible for testing, validating, certifying, documentation, and support of systems application and solutions.
  • Supports client testing tasks across key systems (VIP and/or BASE II/VSS and/or DPS), ensuring error-free implementations.
  • Supports Chip testing on cards and terminals.
  • Supports business suite of applications and tools – Test Transaction Processing Environments and simulators.
  • Prioritize testing tasks and other workload in order to meet agreed timeframes.
  • Reviews all plans to ensure testing is being executed in an efficient manner.
  • Respond to technical queries received from clients and internal departments.
  • Follow documented procedures and processes, resolving discrepancies found and suggesting improvements.
  • Proactively identifies and addresses issues with support from management and proposes design/technical solutions.
  • Develops test plans, designs and test cases as appropriate. Identify test dependencies, environment and data requirements.
  • Interact effectively will all levels of Visa management and staff. This position will involve frequent interaction and communication with key Visa stakeholders, including merchants and vendors.
  • Actively contribute to the effectiveness of the team by supporting and co-operating with colleagues based across various Visa regions, providing cover during periods of absence.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr SW Test Engineer, Visa

Are you ready to take your career to the next level as a Senior Software Test Engineer with Visa in vibrant Miami? At Visa, part of the Global Client Services team, you'll be at the forefront of ensuring that our clients' transaction processing software and hardware meet our rigorous technical standards. You'll be responsible for developing and executing tests, validations, and certifications for various systems, ensuring that every implementation runs seamlessly. This role is perfect for someone who thrives in a fast-paced environment and enjoys diving into the technical details to solve complex problems. Your strong analytical skills and understanding of test methodologies will empower you to collaborate closely with Product Management, Project Management, and Client Implementations teams. You’ll have the opportunity to perform Functional and Regression testing on innovative testing environments while prioritizing tasks to meet tight deadlines. The atmosphere is supportive and collaborative, and you’ll contribute to impactful projects that enhance Visa's reputation as a leading global payment system. Join our dynamic team, where your insights and ideas will be valued, and take part in initiatives that push the boundaries of what’s possible in transaction processing. With an expectation of hybrid work, you’ll balance time in the office with remote flexibility, and you'll be part of a culture that recognizes and rewards dedication and innovation. Embrace this opportunity to shape the future of payments at Visa and become a key player in delivering exceptional services to our clients.

Frequently Asked Questions (FAQs) for Sr SW Test Engineer Role at Visa
What are the key responsibilities of a Senior Software Test Engineer at Visa?

As a Senior Software Test Engineer at Visa, you will be tasked with developing, executing tests, and validating transaction processing systems. You will ensure compliance with Visa's technical requirements, conduct Functional and Regression testing, and support client testing tasks across key systems. Additionally, you'll respond to technical queries from clients, develop test plans, and interact with various stakeholders to deliver error-free implementations.

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What qualifications are needed for the Senior Software Test Engineer position at Visa?

To qualify for the Senior Software Test Engineer position at Visa, candidates should possess a strong background in software testing and analysis, along with a solid understanding of test methodologies. A degree in Computer Science or a related field, along with relevant experience in testing client applications and transaction processing systems, is typically required. Strong analytical skills, independence in problem solving, and effective communication with numerous stakeholders are essential.

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How does Visa support the professional development of Senior Software Test Engineers?

Visa is committed to the growth and development of its employees, including Senior Software Test Engineers. The company offers numerous training programs, workshops, and opportunities for certification in new technologies and methodologies. Additionally, collaboration with diverse teams enables continuous learning and exposure to different aspects of the payment processing field, enhancing professional expertise.

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What is the hybrid work environment like for a Senior Software Test Engineer at Visa?

At Visa, the hybrid work environment for Senior Software Test Engineers involves a mix of in-office and remote work. The specific expectations regarding in-office days will be confirmed by the hiring manager, ensuring flexibility that allows for both productivity and work-life balance while fostering collaboration among team members.

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What tools and technologies will I use as a Senior Software Test Engineer at Visa?

As a Senior Software Test Engineer at Visa, you will work with various tools and technologies that support testing and validation processes, including Test Transaction Processing Environments and simulators. Familiarity with programming languages, testing frameworks, and data management tools will be essential to efficiently analyze systems and execute comprehensive test plans.

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Common Interview Questions for Sr SW Test Engineer
Can you explain the testing methodologies you are familiar with for software testing?

To effectively answer, outline the testing methodologies you have worked with, such as Agile, Waterfall, and V-Model. Provide specific examples of how you applied these methodologies in your past roles, detailing your approach to ensuring thorough coverage and robust testing outcomes.

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How do you prioritize testing tasks in a fast-paced environment?

Discuss your approach to prioritization based on factors like project deadlines, complexity of testing tasks, and potential impacts on the client. Emphasize your ability to remain organized, possibly using task management tools or frameworks to ensure that critical testing activities are completed on time.

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What strategies do you use to identify and resolve bugs?

Answer by describing your systematic approach to bug identification, including tools used for tracking and reporting. Emphasize your collaboration with development teams to prioritize bug fixes and ensure timely resolution while maintaining comprehensive documentation for future reference.

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Describe a time when you needed to work with cross-functional teams to complete a project.

Share a specific example where you successfully collaborated with cross-functional teams like Product Management and Client Implementations. Discuss the challenges faced and how you navigated communication and differences to achieve project goals, highlighting your teamwork and interpersonal skills.

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What do you consider to be your most significant contribution in a previous testing role?

Choose a noteworthy project where your contributions had a major impact on functionality or efficiency. Explain your role in driving improvements, the specific outcomes, and how those changes benefited the organization and clients.

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How do you ensure compliance with technical requirements during testing?

Describe your meticulous approach to ensuring compliance, including your methods of comparing requirements against test cases and results. Emphasize your attention to detail and how you communicate with stakeholders to confirm requirements are met.

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What types of functional and regression testing have you performed?

Provide insights into your experience with both functional and regression testing, highlighting the types of systems you've worked on. Explain the criteria you use for creating test cases and how you ensure that they are comprehensive enough to cover all use cases and potential pitfalls.

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Can you share an instance of a complex technical challenge you faced and how you overcame it?

Select a relevant example where you encountered a significant technical challenge in testing. Explain the situation, the steps you took to address it, and the eventual outcome. Discuss lessons learned and how that experience has shaped your approach to future challenges.

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What tools do you typically use for test case management and bug tracking?

Mention specific tools you are experienced with, such as JIRA, TestRail, or others, and explain how you use these tools to streamline testing processes and enhance team collaboration. Discuss how effective management leads to better transparency and communication within project teams.

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How would you approach mentoring junior engineers in the testing team?

Discuss your philosophy on mentorship, emphasizing the importance of experience sharing, guiding through best practices, and encouraging hands-on learning. Provide examples of successful mentorship experiences and their positive impact on both mentor and mentee.

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Mission Driven
Social Impact Driven
Inclusive & Diverse
Collaboration over Competition

Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 12, 2025

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