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Devops / Platform Engineer

About ITRS

Recognized as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are rapidly growing.

 

Our headquarters are in Shoreditch - London's tech hub – with offices in other UK and global locations from the Netherlands to Manila, NYC and Florida. We pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people.

Scope of Role

ITRS is looking for an experienced and accomplished DevOps/Platform Engineer to join our collaborative and inclusive team. Reporting to our Engineering Manager you will work 2 days per week in either our New York or Chicago office.

The ITRS engineering teams are building a next-generation observability platform with the capability to collect, store and analyse the vast amount of data generated by banks and financial institutions.


We are offering a salary band of $130,000 - $170,000 per annum for this role.

As a DevOps / Platform Engineer, you will:
  • Work with the Engineering team in developing and evolving the infrastructure to support the development, deployment and delivery of our product suite: Geneos, Opsview & Obcerv (a data collection, storage, analytics platform, and a user-centric application that enables the use and visualization of data).
  • Work with Product, Engineering, Tech Comms and Support to define, document, and promote best practices around deployment and management of the system.
  • Help clients and early adopters to deploy the stack.
  • Improve the manageability and supportability of the stack - this includes working with Product to define new features required to make the product easier to manage.

  • 5+ years of DevOps experience.
  • Solid experience with Linux system administration and writing shell scripts.
  • Understanding of networking and TCP/IP.
  • Knowledge of systems/networking security best practices.
  • Exposure to Kubernetes and container technologies such as Docker.
  • Experience in cloud technologies (for example AWS, GCP, Azure).
  • Experience with VCS such as Git.
  • Some level of programming experience such as Python, Java, .NET.
  • Experience with virtualisation technologies such as VMWare, ESXI.
  • Experience in continuous integration tools such as Jenkins.
  • Experience managing Kubernetes production environments (desirable).
  • DNS, LDAP, Active Directory, Firewalls, VPN Configuration (desirable).
  • Monitor, Back-ups.
  • Configuration as Code (GitOps) (desirable)
  • Infrastructure as Code (Terraform) (desirable)
  • Experience with configuration tools such Ansible, Puppet, Chef (desirable)
  • Health Insurance, Vision Plan, and Dental Cover for you and your dependants
  • Employee Assistance Programme
  • Health Advocate
  • 401(k)
  • Remote Hybrid Working
  • Enhanced Parental Leave
  • Life Assurance
  • 20 Days Holiday + Public Holidays

ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.

 

We welcome applications from everyone in the community as we recognize that a diverse workforce is a stronger workforce.

Average salary estimate

$150000 / YEARLY (est.)
min
max
$130000K
$170000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Devops / Platform Engineer, ITRS

Join ITRS as a DevOps / Platform Engineer in New York, where you can make a significant impact in a company recognized as a Great Place to Work! At ITRS, we're more than just an Enterprise SaaS provider; we're innovators at the forefront of observability solutions serving 90% of the world's top investment banks. As a member of our Engineering team, you will play a key role in developing and evolving the infrastructure for our product suite, including Geneos, Opsview, and Obcerv. You’ll work closely with our talented cross-functional teams to craft best practices in deployment and system management, ensuring our customers have a seamless experience. You'll also have the chance to help clients implement our technology stack while continuously improving its manageability. With a salary range of $130,000 - $170,000, you will enjoy benefits like health insurance, 401(k), enhanced parental leave, and a supportive work culture. We offer hybrid working with two days in the office each week, allowing you to balance professional responsibilities with personal life. At ITRS, we celebrate our diverse, inclusive culture where every voice is valued, and professionals can thrive. If you have over 5 years of DevOps experience, a solid understanding of Linux, Kubernetes, cloud technologies, and a passion for innovation, we invite you to explore this exciting opportunity!

Frequently Asked Questions (FAQs) for Devops / Platform Engineer Role at ITRS
What are the main responsibilities of a DevOps / Platform Engineer at ITRS?

As a DevOps / Platform Engineer at ITRS, you will be responsible for developing and enhancing the infrastructure necessary for the deployment and delivery of our product suite. You’ll collaborate with various teams to establish and document best practices for system management while supporting clients during deployment. Continuous improvement is key—your role will also focus on enhancing the manageability and support of the product stack.

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What qualifications are required to apply for the DevOps / Platform Engineer role at ITRS?

To qualify for the DevOps / Platform Engineer position at ITRS, candidates should have a minimum of 5 years of relevant experience in DevOps. Essential skills include Linux system administration, networking knowledge, and familiarity with cloud technologies like AWS or Azure. Additionally, experience with container technologies such as Docker and Kubernetes is highly desirable, alongside some programming background in languages like Python or Java.

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What kind of benefits does ITRS offer to DevOps / Platform Engineers?

ITRS provides a comprehensive benefits package for its DevOps / Platform Engineers, including health insurance covering medical, dental, and vision for you and your dependents, a 401(k) plan, enhanced parental leave, and more. Employees also enjoy a hybrid working model, allowing for a balance between in-office collaboration and remote work.

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How does ITRS support diversity and inclusion within the workplace?

ITRS is committed to creating a workplace where diversity and inclusion are integral parts of daily life. We celebrate diverse backgrounds and experiences, providing a supportive environment where every employee can voice their opinions and contribute equally. This commitment to diversity strengthens our team and aligns with our core values as we grow.

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What is the work culture like at ITRS for a DevOps / Platform Engineer?

The work culture at ITRS is dynamic, friendly, and collaborative. We emphasize teamwork and internal promotion, empowering employees to take ownership of their careers. As a DevOps / Platform Engineer, you’ll be part of a committed group focused on innovation and support, with the possibility of professional development through interactions with cross-functional teams.

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Common Interview Questions for Devops / Platform Engineer
Can you describe your experience with Linux system administration?

In answering this question, focus on your specific skills and tasks performed in Linux. Mention the distributions you've worked with, your experience with shell scripting, and any server management tasks you've undertaken, highlighting how this expertise can directly contribute to your role at ITRS.

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What deployment tools have you used, and how did they help improve the delivery process?

Discuss any deployment tools like Jenkins or Git that you've utilized, explaining their impact on your workflow. Emphasize your understanding of CI/CD pipelines and how they have facilitated faster and more reliable software delivery, which is crucial for the role at ITRS.

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How do you ensure the security of systems you manage?

When responding, outline your knowledge of networking security principles and best practices you have implemented. Discuss any experience with firewalls, VPN configurations, and general system hardening strategies, demonstrating how your proactive approach aligns with ITRS’s security standards.

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What is your experience with container technologies like Docker?

Here, detail your hands-on experience with Docker or similar containerization technologies. Provide examples of projects where you utilized containers to improve deployment consistency and scalability, directly relating it to the responsibilities of the position at ITRS.

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Describe a challenging technical problem you faced and how you solved it.

In your answer, reflect on a specific challenge that is relevant to DevOps. Discuss your thought process in diagnosing the issue, the steps you took to troubleshoot it, and how your solution benefited your team or the project, showcasing your problem-solving skills.

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How do you approach collaboration with engineering and support teams?

Explain your strategy for effective collaboration, focusing on communication and documentation practices. Highlight your experience working in cross-functional teams and how this approach aligns with ITRS’s emphasis on teamwork and collaboration among product, engineering, and support.

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What programming languages are you proficient in, and how have you applied them in DevOps?

Discuss the programming languages you are comfortable with, such as Python or Java. Explain how you have used scripting to automate tasks or improve processes in your previous roles, directly tying your experience to what ITRS might find beneficial.

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How familiar are you with cloud services such as AWS, GCP, or Azure?

In your response, talk about specific projects or experiences utilizing cloud services, addressing how these technologies enhanced your workflow or project outcomes. Emphasize how your cloud knowledge directly relates to the work environment at ITRS.

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What is your experience with Kubernetes in production environments?

If you have experience with Kubernetes, detail what you have done, from deploying applications to managing clusters. If you're still learning, express your understanding of Kubernetes concepts and your willingness to deepen your knowledge, particularly in line with ITRS's focus on observability and data management.

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Why are you interested in the DevOps / Platform Engineer position at ITRS?

This is your opportunity to connect your career aspirations with ITRS’s mission and culture. Talk about your admiration for the company’s innovative technology, its commitment to inclusion, and how you see your skills contributing to the next-generation observability platform they are developing.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 4, 2025

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