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Company Description

At Jellyfish we believe that our individual differences are our greatest assets. We are passionate about empowering every employee to reach their full potential and contribute their unique perspectives to our collaborative environment. We are an equal opportunity employer and firmly believe that a diverse and inclusive workforce drives innovation and leads to better solutions. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other personal characteristics that make them who they are.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that reinvent media activation, and create influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfillment go hand in hand.

Job Description

We've got an exciting opportunity for a Social Content Manager to join our Emmy Award-winning team, working with one of our partners - a top global streaming service. Reporting to the Social Content Director, you will create social media content on this key account with the help of a team of project managers, content managers, editors and designers. 

This is a hybrid role based out of our office in Los Angeles, CA. The salary range for this position is $70,000 - $80,000 USD, annually.

Responsibilities:

  • Develop the social media presence for our client, helping grow reach and engagement for their social channels with excellent creative and strategy.
  • Support the creation and management of content calendars for both paid and organic assets, and create copy with oversight from the team.
  • Work with social designers on the creation of assets, partnering with clients.
  • Work with our team to build and manage communities.
  • Support the creative brainstorming, community management, short and long-form social copywriting, scriptwriting, reporting.
  • Support social coverage for live events and marketing and junket shoots by briefing and managing high profile entertainment talent.
  • Ensure content and ideas that align with creative strategy and fit for purpose.
  • Remain up to date with the new trends on social media and translate this to clients in a reactive way, for both paid and organic content.
  • Work with the project management team to ensure the success in time and on budget, delivery of briefs.
  • Follow internal processes including timing plans, content calendars, wash up reports.
  • Work with clients and main partners to receive briefs and important information.

Qualifications

  • 3-5 years experience working on social media
  • Must be passionate about social media, entertainment and pop culture.
  • Experience with platform business managers (i.e Facebook business manager, Twitter business, Snapchat for Business & TikTok)
  • Experience creating content for social media: static asset, short and long form video (Reels, TikTok and longer scripted pieces), GIPHY stickers, GIFs, memes
  • Experience running paid media campaigns - working with media agencies, understanding media KPIs, paid creative best practices
  • Experience covering live events and working with talent on photo and video production shoots (within a marketing shoot or junket environment)
  • Experience building online communities, and an understanding of fandom communities in social spaces
  • Someone with experience delivering social campaigns at a national level
  • Experience working with clients by email, call or in-person
  • Experience in the entertainment industry.

Additional Information

Join Jellyfish and experience a workplace where we prioritize your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

📈 Your Growth, Your Way:

  • We encourage you to grow your career with one paid day each month for self-development.
  • Access the LinkedIn Learning platform with unlimited online courses and videos to boost your knowledge.

💰 Reward:

  • You will receive a loyalty salary increase on your Jellyfish anniversary, outside of any promotion or performance related reviews.
  • Our annual Bonus Scheme, and Company Performance Bonus ensure your contributions are duly valued.

💫 Custom Work Environment:

  • Work remotely for up to 60% of your working days and shape your day between 8 a.m. and 6:30 p.m.

👪 Family Support:

  • Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers to bond with your new family member.
  • We provide £1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [email protected].

#LI-Hybrid

All your information will be kept confidential according to EEO guidelines

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CEO of Jellyfish
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Nick Emery
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Average salary estimate

$75000 / YEARLY (est.)
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$80000K

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What You Should Know About Content Manager , Jellyfish

If you're a creative and driven Content Manager looking for your next big opportunity, Jellyfish might just be the perfect fit for you! Based in the vibrant city of Los Angeles, CA, we're a global digital marketing agency infused with innovation and diversity. At Jellyfish, we pride ourselves on empowering our team to unleash their creativity while collaborating on exciting projects. In this role, you'll have the chance to work with one of the world's leading streaming services, where you'll develop captivating social media strategies that enhance brand engagement. With oversight from our Social Content Director, you’ll create dynamic content that resonates with audiences on various platforms, while also managing content calendars and collaborating with a talented team of designers and project managers. Additionally, your influence will extend to community management and live event coverage, ensuring every piece of content aligns perfectly with the brand's creative vision. You’ll be in the know about trending social media strategies and effectively translate those insights to our clients. We value your individuality and are committed to fostering a workplace where you can flourish. If you're passionate about entertainment, pop culture, and bringing innovative ideas to life, we'd love for you to join us in shaping the future of digital media at Jellyfish!

Frequently Asked Questions (FAQs) for Content Manager Role at Jellyfish
What are the responsibilities of a Content Manager at Jellyfish?

As a Content Manager at Jellyfish, you'll play a vital role in developing and executing social media strategies for a prominent global streaming service. Your responsibilities include crafting engaging content, managing content calendars for both paid and organic assets, and collaborating with teams to enhance community engagement. You’ll also support live event coverage, brainstorm creative ideas, and ensure that all content aligns with our strategic goals.

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What qualifications do I need to become a Content Manager at Jellyfish?

Jellyfish seeks candidates with 3-5 years of experience in social media management and a passion for entertainment and pop culture. Familiarity with platform business managers, experience creating diverse content types, and a background in running successful paid media campaigns are essential qualifications. Additionally, expertise in building online communities and collaborating with clients will set you apart.

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How does Jellyfish support the growth of Content Managers?

At Jellyfish, we are dedicated to your professional development. Content Managers benefit from one paid self-development day each month and gain access to the LinkedIn Learning platform, allowing you to expand your skills with unlimited courses. We also believe in rewarding your contributions through programs like loyalty salary increases and performance bonuses.

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What is the work environment like for a Content Manager at Jellyfish?

Content Managers at Jellyfish enjoy a hybrid work environment, allowing for remote work up to 60% of the week. We prioritize flexibility, enabling you to shape your schedule between 8 a.m. and 6:30 p.m. This fosters a perfect balance between personal and professional fulfillment while promoting a collaborative workplace culture.

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What kind of events will a Content Manager cover at Jellyfish?

As a Content Manager at Jellyfish, you'll have the exciting opportunity to cover high-profile live events, partnering with top entertainment talent during marketing shoots and junkets. You'll be responsible for managing these events, ensuring that all content produced aligns with the brand's vision, while capturing the essence of these moments for social media.

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Common Interview Questions for Content Manager
Can you describe your experience with social media management?

When answering this question, highlight specific platforms you’ve managed, types of content you created, and the strategies you've implemented that led to growth in engagement or reach. Illustrate how you tailored content to fit different audiences and tell a story about a successful campaign.

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How do you stay updated with trends in social media?

Discuss the methods you use to keep up-to-date, such as following industry leaders, reading relevant blogs, or attending webinars. Mention how you’ve successfully incorporated trends into past campaigns and the positive results that followed.

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What steps do you take to create a compelling content calendar?

Outline your process for crafting a content calendar, including how you analyze audience insights, prioritize content types, and schedule posts. Explain how you ensure alignment with overall marketing strategies and engage your audience effectively.

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How do you collaborate with team members in your current role?

Discuss your approach to teamwork and communication. Provide examples of successful collaborations with designers, project managers, and clients to illustrate your ability to work harmoniously in a creative environment to achieve common goals.

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Can you give an example of a successful social media campaign you've led?

Share a detailed example of a campaign you led, focusing on your role in the planning and execution phases. Be sure to explain the campaign's objectives, the strategies used, and the metrics that demonstrated its success. This showcases your ability to manage projects effectively.

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What tools or software do you use for social media management?

Mention specific tools you’ve used for scheduling, analytics, and content creation, such as Hootsuite, Sprout Social, or Canva. Highlight any experiences you have with platform business managers for paid campaigns. This demonstrates your technical proficiency in the role.

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How do you handle negative feedback on social media?

Explain your approach to addressing negative comments or feedback openly and professionally. Provide an example of how you've turned a negative interaction into a positive outcome, showcasing your crisis management skills.

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What metrics do you focus on when evaluating social media campaign success?

Discuss the key performance indicators (KPIs) you consider most important, such as engagement rates, follower growth, and conversion metrics. Illustrate how you use these metrics to continuously improve your content strategy.

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How do you approach community building on social media?

Describe your techniques for fostering an online community, including engaging with followers, responding to comments, and encouraging user-generated content. Provide examples of how you successfully increased community interaction in past roles.

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What do you believe is the future of social media marketing?

Share your insights on emerging trends in social media marketing and how they might shape future strategies. Discuss the importance of authenticity, personalization, and data-driven decision-making in adapting to this evolving landscape.

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Jellyfish is a new kind of marketing performance company for the platform world, where success demands a creative, multi-platform mindset. We help brands thrive, by navigating, connecting, and harnessing the platforms that drive growth. We’re mor...

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Full-time, hybrid
DATE POSTED
March 18, 2025

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