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Facility Manager (FM)

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves

The Facilities Manager will be the single point of contact responsible for facilities management, assisting the Regional Manager/Sector Leads and the Account team with the delivery of quality facility management services. This role will coordinate and manage tenant requirements and service delivery to ensure satisfaction. 

This is a hybrid role located in the Falls Church, VA area. Candidate will be required to work from client locations 1-2 days/week

What is your day to day?  

  • Support the Sector Lead in the implementation of short and long-term schedules for the client program

  • Develop and implement innovative programs, processes and procedures that reduce short- and long-term operating costs and increase productivity by working closely with the Sector Lead and the client.

  • Oversee the appropriate monthly/quarterly/annual reporting appropriate for the client

  • Oversee the development and management of the capital and expense budgets by interfacing closely with the client representative, as needed

  • Develop monthly/quarterly variance reporting on all operating budgets for each property on a timely basis

  • Assist with the development and implement the account plan for the buildings within the area

  • Oversee vendor work/services to ensure client satisfaction & expectations are met

  • Build and maintain relationships with key client contacts at all assigned facilities

  • Understand Key Performance Indicators and ensure all work is executed in a manner that meets or exceeds expectations

  • Resolve any escalated issues, and if necessary, engage the appropriate Sector Lead

  • Meet at client site 1-2 days/week

Desired experience and technical skills  

Required

  • Minimum of 6 years industry experience in either the corporate environment, third party service provider or as a consultant

  • Strong organizational and management within matrixed organizations; oversight of both technical and administrative staff

  • Excellent verbal and written communication skills

  • Strong presentation skills

  • Proficient in MS Office and MS Share Point

  • Computer proficiency in CMMS/Work Order systems

  • Supervise vendor performance during normal and off hours including weekends when necessary

Preferred

  • Bachelor’s Degree in Engineering

  • Knowledge of real estate, telecommunications, furniture, accounting and building systems

  • Oversight of multiple facilities with varied functions

Estimated total compensation for this position:

100,000.00 – 130,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

Remote –Falls Church, VA, Washington, DC

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!


Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary 

  • Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

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Average salary estimate

$115000 / YEARLY (est.)
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$100000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Facility Manager (FM), JLL

If you're excited about joining a dynamic team and making a real impact in the field of facilities management, JLL has the perfect opportunity for you! As a Facilities Manager in Falls Church, VA, you’ll be the superstar point of contact, working diligently with the Regional Manager and the Account team to ensure top-notch service delivery. Your day will revolve around coordinating tenant requirements, spearheading innovative processes to boost productivity, and managing budgets to keep everyone on track financially. You’ll also have the unique opportunity to build lasting relationships with key clients, ensuring their needs are met, and solutions are implemented efficiently. With JLL, we value the importance of personal and professional growth. Therefore, we are looking for someone with at least six years of relevant industry experience and strong communication skills to navigate through the matrix of team dynamics gracefully. If you’re proficient with MS Office and CMMS systems, and are passionate about creating a positive work environment, this hybrid role might just be the right fit for you. Plus, with a competitive salary range between $100,000 to $130,000, along with a variety of health benefits and a supportive work culture, you’ll have everything you need to thrive and succeed. Join JLL in shaping a brighter future today!

Frequently Asked Questions (FAQs) for Facility Manager (FM) Role at JLL
What are the responsibilities of a Facility Manager at JLL?

As a Facility Manager at JLL, your primary responsibilities will include managing service delivery, coordinating tenant requirements, and implementing innovative programs to optimize operating costs and productivity. You’ll work closely with both the Sector Lead and clients to ensure satisfaction, oversee budgeting processes, and produce variance reports, ensuring all facilities meet Key Performance Indicators.

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What qualifications do I need to become a Facility Manager at JLL?

To qualify for the Facility Manager position at JLL, you should have a minimum of six years of experience in the industry, notably in corporate environments or as a consultant. Excellent communication and management skills are essential, alongside proficiency in MS Office and CMMS/Work Order systems. A Bachelor's Degree in Engineering is preferred but not mandatory.

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Is the Facility Manager position at JLL remote?

The Facility Manager position at JLL is a hybrid role, based in Falls Church, VA. You will be required to work from client locations one to two days a week, allowing you to experience the dynamics of the facilities while also contributing remotely.

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What benefits does JLL offer to Facility Managers?

JLL offers a robust benefits package for Facility Managers, including a 401(k) plan with matching contributions, comprehensive medical, dental, and vision care, as well as paid parental leave at 100% salary. There's also generous paid time off and a supportive culture that emphasizes wellness and emotional health.

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What is the salary range for a Facility Manager at JLL?

The estimated total compensation for the Facility Manager position at JLL ranges from $100,000 to $130,000 per year. This range is based on an applicant's experience, education, and skills, and may vary based on geographic location.

Join Rise to see the full answer
Common Interview Questions for Facility Manager (FM)
Can you describe your experience in facilities management?

In your response, discuss your previous roles in facilities management, highlighting specific projects or responsibilities that align with the requirements of JLL. Focus on measurable achievements and how your experience will enable you to lead effectively as a Facility Manager.

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How do you prioritize your tasks in a facility management environment?

Explain your task prioritization strategy. Discuss how you manage deadlines, unexpected issues, and client requests. You could mention using digital tools or techniques like the Eisenhower Box to maintain clarity and efficiency in your role.

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What strategies do you use to build relationships with clients?

Detail your approach to relationship-building, focusing on communication, trust, and responsiveness. Provide examples of how you've maintained positive client relationships in the past and how this can translate to your role at JLL.

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How do you handle conflicts or escalated issues at work?

Discuss a specific conflict you managed in your previous roles and the steps you took to resolve it. Highlight the importance of communication, understanding different perspectives, and maintaining professionalism in challenging situations.

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What experience do you have with budget management?

Share relevant experiences where you managed budgets, emphasizing your ability to project expenses accurately, make budget adjustments, and control costs. Use specific figures or outcomes when possible to underscore your effectiveness.

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How do you ensure quality service delivery from vendors?

Provide insight into your vendor management practices, such as performance evaluations or regular check-ins. Emphasize the importance of communication and setting clear expectations to achieve high service levels.

Join Rise to see the full answer
What tools or systems do you find essential for facilities management?

Mention key tools you've used in the past, such as CMMS or work order systems. Explain how these tools have helped you perform your duties effectively and keep track of maintenance schedules.

Join Rise to see the full answer
How do you stay current with industry trends and regulations in facilities management?

Discuss your commitment to continuous learning by following industry publications, attending seminars, or participating in professional networks. Mention any specific resources or associations that are relevant to the position at JLL.

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Can you give an example of a successful project you led in a facility?

Share a specific success story where you led a project,, detailing your role, the challenges faced, and the ultimate outcome. Quantify the benefits of the project as it relates to cost savings, efficiency, or client satisfaction.

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Why do you want to work for JLL as a Facility Manager?

Express your enthusiasm for JLL's vision and values. Highlight how JLL's commitment to innovation and employee well-being aligns with your career goals and personal values. Discuss what excites you about the role and the opportunity to contribute to shaping a brighter future.

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We’re JLL. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communit...

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Full-time, hybrid
DATE POSTED
April 12, 2025

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