Amazon Account Specialist - (REMOTE - Lithuania)

As an Amazon Account Specialist at Jobgether, you'll manage an Amazon Seller account, focusing on inventory management, compliance with Amazon's policies, and optimizing product listings. You'll also handle customer feedback, analyze performance metrics, and adjust strategies for continuous growth. Your expertise will ensure the account meets high standards for performance and seller ratings.

Candidates for the Amazon Account Specialist position at Jobgether should ideally hold a Bachelor's degree and possess a solid understanding of e-commerce practices, particularly within Amazon's marketplace. Fluency in both English and Lithuanian is necessary for effective communication in this remote role. Previous experience in e-commerce marketplaces is a bonus, but a proactive attitude and attention to detail are key!

The Amazon Account Specialist at Jobgether operates in a fully remote environment, allowing you the flexibility to work from your home office or any suitable location. The company offers support through a home office budget and promotes teamwork through engaging online events, ensuring you feel connected no matter where you are.

As an Amazon Account Specialist at Jobgether, you'll enjoy numerous benefits, including a health and wellness budget, 25+ working days of vacation, and even two paid days off for volunteering. Plus, the company promotes personal development through training opportunities and conferences, all while recognizing your achievements with bonus incentives.

The hiring process for the Amazon Account Specialist position at Jobgether consists of a three-step AI-powered screening, ensuring only the top five candidates move on. Your qualifications and experiences will be thoroughly evaluated, and you can expect to hear back within seven days if you are selected for further consideration, paving the way for your career growth.

When answering this question, provide specific examples of how you've optimized product listings in the past, detailing the techniques used for SEO, A/B testing, and any successful outcomes you achieved, such as increased visibility or sales.

Discuss your knowledge of Amazon’s policies and how you stay updated on any changes. Illustrate with examples of how you’ve addressed compliance issues previously, showcasing your proactive approach to ensure account health.

Focus on your skills in forecasting demand, monitoring inventory levels, and coordinating logistics. Mention any tools or methods you’ve employed, such as data analysis, to minimize stockouts and overstock situations.

Describe your approach to resolving disputes and managing customer feedback positively. Highlight any specific instances where you turned negative feedback into an opportunity to improve customer satisfaction.

Share the specific data tools or software you prefer, emphasizing how you interpret the metrics to refine strategies for account growth. Include examples of insight-driven decisions you've made based on data analysis.

Outline your process for conducting competitor analysis, including identifying competitors, assessing their product offerings, pricing strategies, and leveraging insights to adjust your own listings and promotions.

Use a specific instance from your experience where you successfully adjusted pricing. Discuss the market conditions, the data analyzed, and the outcomes in increased sales or improved competitiveness.

Talk about the importance of high seller ratings in building customer trust and sales momentum. Discuss strategies you employ to maintain high ratings, such as proactive communication and product quality.

Demonstrate your enthusiasm for both the role and the company. Align your skills and values with what Jobgether stands for, showcasing how your passion for e-commerce and collaboration fits seamlessly with their goals.

Discuss a step-by-step approach to identifying issues, leveraging data, optimizing content, and employing strategies like A/B testing until you find what works best to boost the listing's performance.