Site Reliability Engineer (SRE) - Hybrid from New York - job 2 of 2

As a Site Reliability Engineer (SRE) at Claroty, your primary responsibilities will include managing and optimizing AWS GovCloud infrastructures to ensure compliance with FedRAMP and federal security standards. You'll work on enhancing system performance through monitoring and observability, automating deployments via CI/CD practices, and developing Infrastructure as Code using Terraform and Ansible. Additionally, you'll collaborate with various teams to maintain secure and compliant cloud environments while responding to incidents and conducting post-mortems for continuous improvement.

For the Site Reliability Engineer role at Claroty, candidates should have 3-5+ years of experience in Site Reliability Engineering, DevOps, or Cloud Engineering. Proficiency with AWS GovCloud services is essential, along with a strong background in Infrastructure as Code (IaC) using Terraform and Ansible. Familiarity with security standards, particularly FedRAMP and NIST 800-53, coupled with skills in Linux system administration and scripting (Python, Bash) will also be crucial for success in this role.

The Site Reliability Engineer at Claroty plays a critical role in supporting the public sector by ensuring high availability, security, and compliance of cloud environments deployed on AWS GovCloud. By adhering to FedRAMP standards and collaborating with federal stakeholders, SREs help to maintain operations for mission-critical systems, fostering trust and reliability in public services that rely on secure and efficient cloud infrastructures.

As a Site Reliability Engineer (SRE) at Claroty, you'll enjoy a competitive salary ranging from $145,000 to $160,000 along with comprehensive health insurance, paid time off, and retirement benefits. The company also promotes a flexible hybrid work environment, allowing for both remote work and on-site collaboration in New York. Employees benefit from career development opportunities, including performance reviews, feedback sessions, and professional courses, alongside a company culture that champions inclusivity and open communication.

The hiring process for the Site Reliability Engineer role at Claroty involves an AI-powered three-step screening process where your CV and LinkedIn profile are meticulously analyzed. The top five candidates based on qualifications and relevance will be notified within seven days regarding the next steps. If not selected, candidates may still be considered for other matching opportunities. This unbiased process emphasizes fairness and commitment to finding the best candidates for the role.

To effectively answer this question, highlight your relevant experience in cloud engineering, particularly with AWS GovCloud services. Discuss specific projects where you’ve implemented automation, maintained system performance, or ensured compliance with security standards like FedRAMP. Showcase your hands-on skills with tools such as Terraform and Kubernetes, emphasizing how your background aligns with the responsibilities outlined for the Site Reliability Engineer role.

Infrastructure as Code (IaC) automates the management of infrastructure through code rather than manual processes. This approach enhances consistency, reduces human error, and facilitates faster deployments which are critical for a Site Reliability Engineer. When answering, emphasize your experience with IaC tools such as Terraform and Ansible, and discuss how they've helped you streamline operations and achieve compliance in cloud environments.

When addressing system outages, discuss your approach to incident management. Outline your process for quickly identifying the root cause, minimizing service downtime through effective communication, and implementing solutions. Mention any post-mortem processes you utilize to analyze incidents and prevent future occurrences, such as documenting lessons learned and implementing improved monitoring practices.

In your response, highlight the monitoring tools you have experience with, like Prometheus or Grafana, and explain their benefits. Discuss how these tools provide visibility into system performance, help identify anomalies, and facilitate proactive maintenance, which is essential for a Site Reliability Engineer. Illustrate your experience in setting up these tools to meet performance and compliance requirements.

Outline your familiarity with compliance frameworks like FedRAMP or NIST 800-53 and explain the steps you take to ensure adherence to these standards. Discuss your involvement in implementing security controls, conducting regular audits, and collaborating with security teams. Highlight examples from your experience where you’ve successfully maintained compliance and secured cloud-based infrastructures.

When discussing your experience with Kubernetes, include specifics about how you have used it to manage containerized applications. Talk about your knowledge of deploying, scaling, and managing applications within a Kubernetes environment, and emphasize any challenges you faced and how you overcame them. Mention how Kubernetes contributes to the resiliency of systems you’ve worked on.

Describe your automation strategies and the tools you use, such as Terraform for infrastructure management or CI/CD pipelines with GitLab CI/CD or Jenkins. Discuss how automation improves efficiency, consistency, and scalability in cloud operations. Provide real-world examples where automation has significantly enhanced the workflows and performance of systems you've managed.

In your response, outline the key practices you follow to enhance system performance, such as regular monitoring, load testing, and capacity planning. Discuss how you analyze performance metrics with observability tools and the adjustments you’ve made to architecture for scalability, such as scaling out or optimizing resource allocation to meet growing demands.

Emphasize your experience working with different stakeholders, including DevOps, developers, and security teams. Discuss your communication methods and strategies for fostering collaboration, such as regular meetings for updates, using collaborative tools, and aligning on goals to ensure the seamless operation of projects. Highlight specific instances where collaboration led to successful project outcomes.

Discuss your hands-on experience with setting up and maintaining CI/CD pipelines using tools like Jenkins or GitLab CI/CD. Outline how these pipelines facilitate smooth deployment processes and support rapid iteration. Include specific examples of how you've implemented CI/CD practices to improve deployment speed, quality, and reliability in the environments you've worked in.