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Seasonal Auto Glass Repair Service Specialist - job 2 of 3

Company Description

Jobs for Humanity is collaborating with Safelite to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: Safelite

Job Description

Does this position interest you? You should apply even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

The Repair Specialist, which we hire year-round and seasonally, performs vehicle glass repairs whenever a glass replacement is not required. Our paid, formal training program teaches everything needed to complete these specialized repairs, regardless of any prior mechanical experience.

What You’ll Get

  • Competitive weekly base pay starting at $16.30/hour.

  • Paid training and all the tools and resources you'll need to be successful.

  • What You’ll Get

  • Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders.

  • Repair chips, cracks and other auto glass related issues on customer vehicles.

  • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.

  • Clean customer vehicle during wait/idle time during the repair process as well as perform additional housekeeping tasks in company vehicle and shop.

  • Safely and professionally operate a company fleet vehicle to and from customer locations.

  • All other duties as assigned.


What You’ll Need

  • Education: High School Diploma/GED/Equivalent required.

  • Valid state-issued driver’s license required.

  • On-the-job training/completion of Safelite SafeTech™ certification.

  • The ability to operate a Safelite van, following all safety, cleanliness policies, traffic laws, and maintain a safe driving record.

  • Flexibility with hours and days trained/worked, as workloads fluctuate.

  • Comfort working outside in a variety of weather conditions.

  • Present a professional appearance and wear personal protective equipment.

  • Physical requirements: lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs. to 50 lbs., safely operate various equipment including hand and power tools, working at elevated heights, remaining on your feet for extended periods.

Base Pay Range Min - Max (in $USD):

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Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.

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What You Should Know About Seasonal Auto Glass Repair Service Specialist, Jobs for Humanity

Looking for a fulfilling career this season? Join Safelite as a Seasonal Auto Glass Repair Service Specialist in beautiful Frisco, Colorado! At Safelite, we're more than just an auto glass company; we're dedicated to building an inclusive workplace and supporting individuals from all walks of life. In this role, you'll be trained to perform vehicle glass repairs, ensuring you have the skills needed, even if you lack prior mechanical experience. Our paid, hands-on training program will have you mastering the art of fixing chips and cracks in no time, guided by experienced technicians. You'll also manage work orders and document customer communications via our state-of-the-art Mobile Resource Management technology. And don’t worry—your professional journey includes driving a company fleet vehicle, taking care of customer vehicles, and ensuring our workspace is clean and safe. We value the contributions you bring, whether you're repairing glass or managing documentation. We offer competitive weekly base pay starting at $16.30/hour and a chance to work with a supportive team that believes in work-life balance. All you need is a high school diploma or equivalent, a valid state-issued driver’s license, and a positive attitude. So don’t hesitate! If this position sparks your interest, we want you to apply—regardless of whether you meet every single requirement. Let’s build a bright future together with Safelite!

Frequently Asked Questions (FAQs) for Seasonal Auto Glass Repair Service Specialist Role at Jobs for Humanity
What are the main responsibilities of a Seasonal Auto Glass Repair Service Specialist at Safelite?

As a Seasonal Auto Glass Repair Service Specialist at Safelite, your primary responsibilities include performing vehicle glass repairs on chips and cracks, managing work orders and customer documentation using our Mobile Resource Management technology, and ensuring a clean and safe work environment during the repair process.

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What qualifications do I need to be a Seasonal Auto Glass Repair Service Specialist at Safelite?

To qualify as a Seasonal Auto Glass Repair Service Specialist at Safelite, you should have a high school diploma or GED, a valid state-issued driver’s license, and a willingness to complete on-the-job training and Safelite SafeTech™ certification.

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Is training provided for the Seasonal Auto Glass Repair Service Specialist position at Safelite?

Yes, Safelite provides a comprehensive paid training program for all Seasonal Auto Glass Repair Service Specialists. You'll receive both classroom instruction and hands-on training to prepare you for performing effective vehicle glass repairs.

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How does Safelite support its Seasonal Auto Glass Repair Service Specialists?

Safelite supports its Seasonal Auto Glass Repair Service Specialists by offering competitive pay, extensive training resources, and a positive workplace culture that values inclusivity and work-life balance.

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What are the physical requirements for the Seasonal Auto Glass Repair Service Specialist role at Safelite?

The Seasonal Auto Glass Repair Service Specialist role at Safelite requires the ability to lift and carry up to 25 lbs. and to assist with lifting heavier windshields. You should also be comfortable working outdoors in various weather conditions.

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Common Interview Questions for Seasonal Auto Glass Repair Service Specialist
What interests you about the Seasonal Auto Glass Repair Service Specialist position at Safelite?

When answering this question, share your excitement for working in a hands-on, dynamic role where you can directly assist customers by providing high-quality repairs. Mention your appreciation for Safelite’s commitment to training and inclusiveness.

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How would you handle a difficult customer during a repair job?

Discuss how you would remain calm and professional, listen to the customer's concerns, and address them while maintaining a focus on providing excellent service. Emphasize the importance of communication and empathy in resolving conflicts.

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Can you describe a time when you had to work under pressure?

Provide an example from your past experiences, highlighting how you managed your tasks efficiently while minimizing stress. Focus on your ability to prioritize work and stay organized.

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What skills do you believe are essential for a Seasonal Auto Glass Repair Service Specialist?

Mention physical abilities like lifting and manual dexterity, along with soft skills such as customer service and effective communication. Emphasize your readiness to learn and adapt in a new environment.

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How do you ensure safety while performing repairs?

Talk about your commitment to following company safety protocols, wearing personal protective equipment, and maintaining focus on cleanliness and safety while working with glass and tools.

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What do you know about Safelite and its mission?

Research Safelite’s mission to provide quality auto glass service while prioritizing employee inclusivity and work-life balance. Share how you feel aligned with these values and your desire to contribute to them.

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How would you manage your time during busy work periods?

Explain your approach to prioritizing tasks efficiently, staying organized, and maintaining flexibility when workloads fluctuate, all vital skills for a Seasonal Auto Glass Repair Service Specialist.

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What do you find most rewarding about working in customer service?

Discuss how helping customers solve their problems and improving their experiences brings you joy, and share any relevant experiences that demonstrate your commitment to excellent service.

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Are you comfortable working in a team or solo during repairs?

Express your comfort level with both teamwork and independent work. Share an example of how collaboration can enhance the repair process, while also acknowledging the importance of being self-sufficient.

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Why do you think you would be a good fit for the Seasonal Auto Glass Repair Service Specialist role?

Summarize your relevant skills, passion for hands-on work, and dedication to customer satisfaction. Highlight how your values align with Safelite’s mission and culture.

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Full-time, on-site
DATE POSTED
March 20, 2025

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