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Territory Manager - Bakersfield, CA

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.

A Territory Manager is responsible for securing new business and managing a sales area independently, often remotely from Kestra main offices. This position contacts and consults with a variety of clients in a mixture of clinical settings. In addition to direct sales responsibilities for a given territory, the Territory Manager provides training, on-going product service and support, and assistance in the reimbursement process.

ESSENTIAL DUTIES

* Responsible for the sales and ongoing support of Kestra products

* Consistently meet or exceed quarterly and annual sales targets as well as performance-based objectives

* Grow and develop trusted partner relationships with key accounts and stakeholders within the territory in a professional and ethical manner

* Prepare quarterly Business Plans and present to Regional Sales Leadership

* Ensure responsible and appropriate use of budgeted expenses by adhering to Kestra policies and procedures

* Attend key exhibits and conventions, as required

* Coordinate patient interaction with Clinical Advisors and Customer Care team

* Provide key feedback and information in a timely manner to appropriate internal stakeholders

* Work closely with leadership across the Sales and Marketing Teams to successfully implement market strategies

* Manage sales cycle from introduction to product delivery

* Build long-term partnerships from sales calls

* Manage pipeline of customers

* Proactively maintain positive client relationships

* Respond to client issues and complaints

* Maintain records and sales data

* Adhere to Pledge of Confidentiality

o Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient’s case.

COMPETENCIES

* Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement.

* Integrity: Commitment, accountability, and dedication to the highest ethical standards.

* Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.

* Action/Results: High energy, decisive planning, timely execution.

* Innovation: Generation of new ideas from original thinking.

* Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.

* Emotional Intelligence: Recognizes, understands, manages one’s own emotions and is able to influence others. A critical skill for pressure situations.

EDUCATION/EXPERIENCE REQUIRED:

-5+ years of documented sales experience in the medical space

-Experience with Challenger Sale, SPIN, or like sales model

-Demonstrated strong business acumen

-Excellent written and verbal communication skills

-Valid drivers license in state of residence with a good driving record

-Ability to consistently work remotely

-Must be able to achieve credentialing for hospital system entry including, but not limited to:

o Documentation of vaccination and immunization status

o Pass background check

o Pass drug screening testing

o Review and agree to hospital policies and procedures

o Completion of online courses, i.e., HIPAA, Bloodborne Pathogens and Electrical/Fire Safety

PREFERRED EXPERIENCE:

-Demonstrated experience with interventional cardiology, CRM, electrophysiology, and/or other cardiology call points

-Bachelor’s degree in business administration, sales, or marketing

-Knowledge of MS Office

-Experience with MS Teams

WORK ENVIRONMENT

* Fast paced field role

* Noise volume typical of being in the field or clinical setting

* Extended hours when needed

* Drug-free, as per FDA regulations

PHYSICAL DEMANDS

* Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage

* Frequent stationary position, often standing or sitting for prolonged periods of time

* Frequent computer use

* Frequent phone and other business machine use

* Ability to lift up to 40 pounds unassisted, at times from in and out of vehicle

TRAVEL

* Frequent domestic travel by car and/or air required, up to 50 %

OTHER DUTIES:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

Kestra offers a very competitive benefit package including Medical, Dental, 401K with Match, etc.

Pay equity is an important part of Kestra’s Culture. Our compensation ranges are guided by national and local salary surveys and take into consideration experience level and internal equity. Each role is benchmarked based on the job description provided If your qualifications and/or experience level are outside of the posted position, we encourage you to apply as we are growing fast and roles that are coming soon may not be posted.

Compensation: An annual salary of $100,000, in addition to a bonus and uncapped commission, commensurate with experience and location.

Kestra Medical Technologies is an equal opportunity employer. Kestra Medical Technologies does not discriminate on the basis of race, color, religion, national origin, veteran status, age, sexual orientation, gender identity and/or expression, marital status, disability, physical or mental status or any other characteristic protected by law.

We are unable to sponsor or take over sponsorship of employment visas at this time. Applicants must be eligible to work for any employer in the U.S.

Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare.  Kestra maintains a drug free workplace and testing is a condition of employment.

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What You Should Know About Territory Manager - Bakersfield, CA, Kestra Medical Technologies, Inc

Join the innovative team at Kestra Medical Technologies as a Territory Manager! With over 400 years of combined experience in the external and internal cardiac medical device markets, Kestra is dedicated to uniting modern wearable technologies with established device therapies to enhance patient comfort and dignity. As a Territory Manager, you will actively engage with a diverse range of clients across clinical settings, building trusted relationships and delivering Kestra's cutting-edge medical solutions. Your role will primarily focus on securing new business and independently managing a defined sales area, often working remotely. On top of your direct sales responsibilities, you’ll provide critical support in training, product service, and reimbursement assistance. You'll have the opportunity to collaborate with key accounts, prepare business plans for regional sales leadership, and ensure the responsible use of budgets while exceeding quarterly sales targets. The dynamic nature of this role means you'll also attend industry events and work closely with marketing and sales leadership to implement effective market strategies. If you’re a proactive communicator with over 5 years of documented sales experience in the medical space, particularly in cardiology, we’d love for you to help us innovate and deliver quality care. At Kestra, integrity, passion, and customer focus are at the heart of what we do. Come be part of a team that's impacting lives every day!

Frequently Asked Questions (FAQs) for Territory Manager - Bakersfield, CA Role at Kestra Medical Technologies, Inc
What are the responsibilities of a Territory Manager at Kestra Medical Technologies?

As a Territory Manager at Kestra Medical Technologies, you will take on a variety of responsibilities, including securing new business, managing sales for your designated area, and developing strong relationships with clients. You'll engage with healthcare providers in various clinical settings, provide training and support for Kestra products, and assist with the reimbursement process. You'll also prepare quarterly business plans and ensure adherence to company policies while striving to meet or exceed sales targets.

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What qualifications do I need to become a Territory Manager at Kestra Medical Technologies?

To qualify for the Territory Manager position at Kestra Medical Technologies, you should have at least 5 years of documented sales experience in the medical field. A background in cardiology, including interventional cardiology and electrophysiology, is preferred. Excellent communication skills, a valid driver's license, and the ability to work remotely are essential. Additionally, candidates should demonstrate strong business acumen and have knowledge of specific sales models like Challenger Sale or SPIN.

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How does the training process work for a Territory Manager at Kestra Medical Technologies?

Training for a Territory Manager at Kestra Medical Technologies is an ongoing process that begins upon hiring. New team members will receive comprehensive training on the company’s products and sales strategies. You will also have the opportunity to collaborate with experienced Clinical Advisors and Customer Care teams. Continuous professional development is encouraged to enhance your ability to meet client needs effectively and contribute to the team’s overall success.

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What sales strategies are used by Territory Managers at Kestra Medical Technologies?

Territory Managers at Kestra Medical Technologies utilize various sales strategies, including relationship-building with key stakeholders, needs-based selling, and leveraging the Challenger Sale and SPIN methodologies. Additionally, they actively engage in market analysis to identify new business opportunities and adapt strategies based on feedback from internal stakeholders and clients alike, ensuring they remain competitive in the field.

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What is the expected compensation for a Territory Manager at Kestra Medical Technologies?

The compensation for a Territory Manager at Kestra Medical Technologies includes an annual salary of $100,000, along with a performance-based bonus and uncapped commission opportunities. The exact compensation may vary based on experience and location. Kestra is committed to pay equity, ensuring that their compensation aligns with both national and local salary standards.

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Common Interview Questions for Territory Manager - Bakersfield, CA
Can you describe your sales experience relevant to the Territory Manager role?

When addressing your sales experience in the interview, focus on specific roles you’ve held, the nature of the products you sold, particularly in the medical field, and mention sales achievements. Quantify your success with numbers, such as exceeding sales targets or developing client relationships. Relate this experience to Kestra Medical Technologies' mission and values.

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How do you build and maintain relationships with clients?

In your response, emphasize the importance of trust and communication. Discuss your approach to understanding client needs, following up consistently, and providing excellent customer service. Provide examples of how you've successfully turned clients into long-term partners, ensuring that you align with the goals and values of Kestra Medical Technologies.

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What strategies do you use to meet or exceed sales targets?

Discuss your approach to setting personal goals and creating actionable plans that consider market conditions. Highlight methodologies like SPIN Selling or Challenger Sales that you’ve successfully employed. Include examples of adapting your strategies based on feedback and market trends, showcasing how you are result-oriented, as valued by Kestra.

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Describe a time you faced a significant challenge in sales.

When answering, choose a relevant challenge, explain the context, the steps you took to address it, and the outcome. Convey how this experience taught you resilience or adaptability, key traits for a Territory Manager at Kestra Medical Technologies.

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How do you stay updated on industry trends and developments?

Talk about your method for research, including reading industry publications, attending trade shows, or participating in professional networks. Show how being informed helps you serve your clients better, ultimately aligning with Kestra’s mission of innovation in cardiac care technology.

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What tools or software do you use to manage your sales activities?

Mention specific CRM systems you have used, along with how you document client interactions and track sales metrics. Highlight your proficiency with tools that aid communication and productivity like MS Teams, showcasing your preparedness to hit the ground running at Kestra.

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How do you approach training clients on new products?

Explain your method of breaking down complex information into manageable parts. Emphasize your ability to assess the client's expertise level and customize your training approach accordingly, ensuring they feel comfortable and confident with the products offered by Kestra.

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Can you share an example of how you handled a difficult customer complaint?

Choose a specific incident where you actively listened to the client's concerns, empathized with their situation, and offered a solution. Show how you turned a challenging interaction into a positive outcome, emphasizing your commitment to customer satisfaction, a key value at Kestra Medical Technologies.

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What motivates you in a sales role?

Discuss your passion for helping clients find solutions that improve their operations or patient care, as well as the thrill of achieving and surpassing targets. Articulate how these motivations align with Kestra's mission to enhance patient comfort through innovative technologies.

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Why do you want to work with Kestra Medical Technologies?

Your response should reflect a deep understanding of Kestra’s mission and products. Highlight how your values align with their dedication to innovation in the medical device space and your desire to contribute to transformative care solutions. Show genuine enthusiasm for the opportunity to impact patients' lives positively.

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Full-time, remote
DATE POSTED
March 25, 2025

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