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Intellectual Disabilities - Program Coordinator

Keystone Human Services is seeking a Program Coordinator join our team of professionals in making a positive difference in the lives of our neighbors and the community.

The Program Coordinator is responsible for assisting to monitor operations so that programmatic goals are achieved. This position coaches and supports persons with disabilities to exercise choices and acquire competencies to accomplish personal goals and is responsible to act as a lead and mentor to direct care staff in the program.

Position Details/Benefits:

  • Knowing you make a difference everyday
  • Full time
  • $21.50 per hour
  • Competitive benefits package including medical, dental, vision, 401K and more
  • Generous paid time off program
  • Extensive training and learning opportunities
  • Career development and advancement

Minimum Educational Qualifications: (One of the following)

  • Associate’s degree, or 60 credit hours, and 6 months of related work experience
  • High school diploma or equivalent and one year of related work experience

Additional Minimum Requirements:

  • Basic computer skills, ability to use Microsoft Word, Outlook and learn web based systems
  • Excellent organization and time management skills with the ability to respond effectively in high stress/critical situations
  • Ability to work collaboratively and effectively with people at various levels of the organization
  • Valid Driver’s License with daily access to a privately maintained and insured vehicle
  • Successful completion of the pre-employment process, including motor vehicle record and criminal background checks

Keystone Human Services prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on any category protected by applicable federal, state, or local law.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Average salary estimate

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$44780K
$44780K

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What You Should Know About Intellectual Disabilities - Program Coordinator, Keystone Human Services

Keystone Human Services is excited to welcome a dedicated Intellectual Disabilities - Program Coordinator to our vibrant team in Bear, Delaware. If you’re passionate about making a genuine difference in the lives of individuals with intellectual disabilities, this role is perfect for you! As the Program Coordinator, you’ll be the driving force behind ensuring that our programs meet their goals and truly serve our community. Your responsibilities will include coaching and supporting individuals with disabilities as they navigate their choices and develop essential skills for personal growth. You’ll also mentor our direct care staff, offering guidance and sharing your expertise to help elevate the quality of support we provide. This role offers full-time hours at a competitive wage of $21.50 per hour, along with an excellent benefits package that includes medical, dental, and vision coverage, a solid 401K plan, and a generous paid time off program to recharge. Plus, with extensive training and countless opportunities for career growth, you’ll never feel stuck! We’re looking for someone with either an Associate’s degree (or equivalent education) plus some related experience, or a high school diploma with a year of applicable experience. Basic computer skills and a valid driver's license are also necessary. At Keystone Human Services, we value inclusivity and promote a work culture where everyone’s contributions are recognized. If you're ready to embark on this fulfilling journey with us, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Intellectual Disabilities - Program Coordinator Role at Keystone Human Services
What are the primary responsibilities of the Intellectual Disabilities - Program Coordinator at Keystone Human Services?

The Intellectual Disabilities - Program Coordinator at Keystone Human Services plays a vital role in overseeing program operations. You will support individuals with disabilities in achieving their personal goals while also mentoring direct care staff. This includes monitoring everyday activities to ensure programmatic success and empowering staff through coaching.

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What qualifications are needed to apply for the Intellectual Disabilities - Program Coordinator position at Keystone Human Services?

To qualify for the Intellectual Disabilities - Program Coordinator role at Keystone Human Services, candidates must hold either an Associate’s degree plus six months of relevant experience or a high school diploma with one year of related experience. Additionally, basic computer skills and a valid driver's license are required.

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What type of training does Keystone Human Services provide for the Program Coordinator role?

At Keystone Human Services, we believe in continuous learning. As an Intellectual Disabilities - Program Coordinator, you will have access to extensive training programs that equip you with the necessary skills for effective mentorship and management in disability services, ensuring you can excel in your role.

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How does the work environment look for an Intellectual Disabilities - Program Coordinator at Keystone Human Services?

The work environment for an Intellectual Disabilities - Program Coordinator at Keystone Human Services is collaborative and supportive. You’ll engage with team members and residents in a friendly atmosphere and foster effective communication across various levels of the organization, making a real impact in the community.

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What benefits can employees expect working as an Intellectual Disabilities - Program Coordinator at Keystone Human Services?

Employees in the Intellectual Disabilities - Program Coordinator role enjoy a competitive benefits package that includes medical, dental, and vision insurance, a robust 401K plan, generous paid time off, and extensive opportunities for career advancement and training.

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Common Interview Questions for Intellectual Disabilities - Program Coordinator
Can you explain your experience working with persons with intellectual disabilities?

When answering this, highlight any relevant roles where you have provided support or services to individuals with disabilities, focusing on specific situations where you made a positive impact, showcasing your empathy and understanding.

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How do you prioritize tasks and manage time effectively?

Discuss your organizational skills, perhaps sharing specific methods you use to prioritize tasks, like to-do lists or digital tools. Mention how these approaches help you remain calm and efficient in high-stress situations.

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What strategies do you use to mentor new staff in a program?

Share specific mentoring techniques you’ve used in the past, including hands-on training, check-in meetings, or developing a structured onboarding process that revolves around feedback and support.

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How would you address conflicts within your team?

Illustrate your conflict resolution skills by discussing approaches like active listening and mediation. Share a specific example of a conflict you resolved, detailing how you facilitated communication to find common ground.

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Describe a time when you had to make a difficult decision in your role.

Provide a clear example where you faced a tough decision, what factors you considered, and the outcome. This demonstrates your ability to think critically and act in the best interest of both staff and residents.

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How do you ensure that the needs of individuals with disabilities are met in the program?

Discuss your approach to assessing needs, perhaps through regular check-ins with individuals and their families, adapting services based on feedback, and remaining open to adjustments in programming as necessary.

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What motivates you to work in the field of intellectual disabilities?

Share your passion for making a difference in people’s lives, focusing on personal stories or experiences that inspire you, and what drives you to support individuals in achieving their goals.

Join Rise to see the full answer
How do you keep up with industry trends and best practices in disability services?

Talk about your commitment to professional development, mentioning resources such as workshops, webinars, or professional organizations that keep you informed about evolving practices in disability services.

Join Rise to see the full answer
What is your approach to collaborating with other community organizations?

Emphasize the importance of partnership in community work, discussing specific collaborations you've had in the past, how you build relationships, and how those partnerships enhance programming for individuals with disabilities.

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How would you measure the success of a program for individuals with disabilities?

Highlight your understanding of key performance indicators such as individual satisfaction and goal completion rates. Discuss methods for tracking progress, gathering feedback, and adjusting strategies as needed to ensure optimal outcomes.

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Keystone Human Services is a nonprofit human services provider and advocacy organization working to create an environment where all people, regardless of background and ability;, can grow, make choices, and be valued and contributing members of ou...

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Full-time, on-site
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March 29, 2025

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