Account Manager - Mid Market

The Account Manager - Mid Market at Kiratech is responsible for developing and strengthening relationships with clients, promoting our professional services in Platform Engineering, Platform Security, and Platform AI. You'll need to engage with clients onsite for about 60% of your time, strategizing to create long-term partnerships and driving innovative project opportunities.

Candidates for the Account Manager - Mid Market role at Kiratech should have at least two years of relevant experience, a solid customer set with high-level relationships, and a proven track record of achieving sales KPIs. Knowledge of cloud technologies such as AWS, Azure, and GCP is highly beneficial, alongside strong communication skills.

Kiratech prefers candidates with experience in selling professional services, managed services, and software solutions. Familiarity with closing large deals, specifically 6-digit engagements, and expertise in current market trends in IT is a significant advantage.

Yes, Kiratech offers flexibility with the Account Manager - Mid Market role, including remote working options. Employees can enjoy working from anywhere for a month each year, promoting a healthy work-life balance while still engaging with clients directly.

Account Managers at Kiratech benefit from continuous training, flexible work arrangements, a Recharging Friday every quarter, electronic meal vouchers, and a vibrant, youthful company culture that fosters innovation and collaboration.

In an interview for the Account Manager - Mid Market role at Kiratech, you should express your strategy for nurturing client relationships, including how you engage with clients through regular communication and understand their unique needs to provide tailored solutions.

Highlight your approach to setting clear, actionable plans to achieve targets, focusing on how you anticipate challenges, adjust your strategies as needed, and ensure consistent follow-ups to maximize success.

Share a specific example that showcases your negotiation skills, understanding of client needs, and your approach to overcoming obstacles, emphasizing the impact of the deal on both the client and your previous employer.

Discuss your hands-on experience with specific cloud solutions, how you've integrated them into previous projects, and the value they brought to your clients in terms of efficiency or cost savings.

Articulate your routine for staying informed, such as subscribing to industry publications, participating in webinars, attending conferences, or joining professional networks that focus on IT advancements.

Mention qualities such as strong interpersonal skills, adaptability, a strategic mindset, and the ability to manage multiple client needs effectively—all of which will help you thrive in the account manager role at Kiratech.

Provide an example that clearly outlines the challenge, your thought process, the actions you took to resolve the issue, and the positive outcome that resulted from your efforts.

Outline your approach for effectively communicating Kiratech's value proposition, focusing on understanding client needs, customizing your pitch, and illustrating how our services can directly benefit their business.

Identify key performance indicators such as revenue growth, customer retention rates, and customer satisfaction scores, and explain why each is vital for the role of Account Manager at Kiratech.

Demonstrate resilience by discussing how you view setbacks as learning experiences, your strategies for maintaining a positive outlook, and how you adjust your approach in future client interactions.