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Account Manager, Property and Casualty - Hybrid (Clayton, MO)

Most of our clients have built their companies from the ground up. OneDigital has too. We stand alongside these business owners, providing peace of mind that if the unthinkable happens, they are protected. We are their trusted partner to help them manage risks from weather, injuries or other unforeseeable surprises. This gives our clients the ability to focus on what’s most important to them and their employees: doing their best work and living their best lives.

If you are looking for a career where you are helping people and businesses thrive, even during times of uncertainty, OneDigital is the right career for you.

Our Newest Opportunity: 

Essential Duties and Responsibilities

  • Assist Account Executive in marketing and servicing clients within the account team

  • Build relationships with clients and have the ability to answer basic insurance questions

  • Maintain appropriate business contact with client

  • Assist with issuing insurance binders

  • Process invoices for both new and renewal policies

  • Process change requests from client, setting an activity for receipt of the endorsement from the insurance carrier

  • Process received endorsements, check for accuracy, invoice and send to client with clear explanation of change

  • Check and invoice premium audits. Send to client with clear explanation of additional or return premium

  • Update the Applied/Epic system and the shared drive to reflect changes during the coverage term

  • Order loss runs for renewal submissions and prepare loss summaries

  • Generate ID cards and certificates of insurance

  • Complete surplus lines filings

  • Complete preliminary policy checking for all accounts and submit change requests to the underwriter

  • Renew binder extensions

  • Follow up on open activities

  • Obtain premium finance quotes

  • Obtain flood zone determinations and NFIP quotes where applicable

  • All other duties and projects as assigned

Educational Requirements

  • College Graduate

  • Brokers License

Work Experience

  • 2-3 years of insurance experience

Technical Skills

  • Basic knowledge of Property and Casualty insurance coverage.

  • Proficiency in Microsoft Outlook Word, Excel and PowerPoint.

  • Ability to navigate vendor or agency management systems as applicable.

  • Proficiency in Applied / Epic or ability to learn these programs.

  • Knowledge of Adobe Acrobat is a plus.

  • Ability to manage client needs and multiple tasks.

  • Good organization skills.

  • Attention to accuracy and detail.

Physical Demands

  • May require lifting up to 25 pounds.

Travel Required

  • Up to 10% of the time

Additional Requirements

  • Excellent interpersonal skills and a pleasant disposition required at all times.

  • Ability to work well with others in a fast-paced environment.

  • Team player.

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts. To learn more, visit: www.onedigital.com/careers

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:

City and County of San Francsico

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

Thank you for your interest in joining the OneDigital team!

Average salary estimate

$65000 / YEARLY (est.)
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$55000K
$75000K

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What You Should Know About Account Manager, Property and Casualty - Hybrid (Clayton, MO), OneDigital

Are you ready to make a difference in the insurance industry? OneDigital is looking for an enthusiastic Account Manager, Property and Casualty to join our friendly team in Clayton, MO. We pride ourselves on being a supportive partner to business owners, helping them manage risks and thrive even when challenges arise. In this role, you'll assist our dedicated Account Executive in all things insurance, from marketing to servicing our clients. Building strong relationships and becoming a go-to resource for their insurance questions is key! You'll handle essential tasks like processing invoices, issuing insurance binders, and managing change requests with accuracy and attention to detail. We're also looking for someone with organizational skills who can keep track of multiple tasks while navigating any insurance-related needs. As a member of OneDigital, you’ll not only enjoy a supportive culture but also have access to excellent benefits, such as health, retirement, and professional development programs. So, if you’re a dedicated individual ready to help clients focus on what matters – their business and their employees – we’d love to hear from you and discuss how you can fit into our thriving team!

Frequently Asked Questions (FAQs) for Account Manager, Property and Casualty - Hybrid (Clayton, MO) Role at OneDigital
What does an Account Manager, Property and Casualty do at OneDigital?

An Account Manager, Property and Casualty at OneDigital plays a crucial role in assisting clients with their insurance needs. They help in marketing and servicing accounts, building strong relationships with clients, and answering their insurance-related questions. The position involves processing invoices, managing policy changes, and ensuring clients receive accurate information about their coverage. By collaborating with the Account Executive, the manager contributes to the overall success and satisfaction of the client base.

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What qualifications are needed for the Account Manager, Property and Casualty position at OneDigital?

To qualify for the Account Manager, Property and Casualty role at OneDigital, candidates should have a college degree and ideally possess a Brokers License. Additionally, 2-3 years of insurance experience is preferred. A basic understanding of Property and Casualty coverage, as well as proficiency in Microsoft Office and insurance management systems like Applied/Epic, are important skills for success in this position.

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What skills are essential for the Account Manager, Property and Casualty at OneDigital?

Essential skills for the Account Manager, Property and Casualty role at OneDigital include strong organizational capabilities, attention to detail, and the ability to manage multiple client needs efficiently. Excellent interpersonal skills are a must, as well as a capacity to work collaboratively in a fast-paced environment. Proficiency in technology, especially with software like Microsoft Outlook, Excel, and Applied/Epic, will greatly enhance work efficiency.

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What are the primary responsibilities of the Account Manager, Property and Casualty at OneDigital?

The primary responsibilities of the Account Manager, Property and Casualty at OneDigital include assisting with client marketing and servicing, maintaining contact with clients, processing invoices and change requests, and generating necessary insurance documents. This role requires a proactive approach to follow up on pending activities and ensure that clients receive timely communication and support regarding their insurance requirements.

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What opportunities for advancement exist for the Account Manager, Property and Casualty at OneDigital?

At OneDigital, the career path for an Account Manager, Property and Casualty is promising. The role can lead to advanced positions within account management or specialization in specific areas of insurance. Continuous professional development opportunities are provided, allowing employees to grow their careers while expanding their knowledge and skills within the insurance industry.

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Common Interview Questions for Account Manager, Property and Casualty - Hybrid (Clayton, MO)
Can you describe your experience within the Property and Casualty insurance realm?

When answering this question, highlight your relevant experience in Property and Casualty insurance, perhaps detailing your previous roles and specific tasks you handled. Discuss your familiarity with various coverage types and how you supported clients in understanding their policies.

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How do you prioritize tasks when managing multiple client accounts?

You should explain your approach to task management, perhaps discussing tools or methods you use to stay organized. Mention how you assess urgency and importance to ensure that all client needs are met in a timely manner.

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What strategies do you employ to build relationships with clients?

Focus on your interpersonal skills and communication style. Providing clear, regular updates and being responsive to client inquiries can build trust. Share an example where you successfully strengthened a client relationship.

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How would you handle a client dispute regarding billing or policy changes?

Describe your conflict resolution approach, emphasizing calm communication and thoroughness when reviewing account details. Explain how you would reassure the client while accurately addressing their concerns.

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What software and tools are you proficient in that would aid you as an Account Manager?

Mention specific software relevant to the role, such as Microsoft Office Suite and any agency management systems like Applied/Epic. Discuss your ability to learn new systems quickly if needed.

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How do you stay informed about changes and trends in the insurance industry?

Discuss resources you use, such as industry publications, webinars, and networking. Showing that you prioritize continuous learning demonstrates your commitment to professionalism in your role.

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Can you provide an example of how you've successfully managed a project or task under a tight deadline?

Share a specific situation where you managed to complete a project efficiently, detailing how you organized your workload and communicated with team members and clients during the process.

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How do you ensure accuracy in the documentation and processing of client requests?

Explain the methods you use to verify information and maintain meticulous records. Stress the importance of double-checking your work to minimize errors in the insurance documentation process.

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What motivates you to excel as an Account Manager?

Discuss what drives you in your role, such as a passion for client service, a desire to help businesses succeed, or a commitment to professional excellence. Personal anecdotes can reinforce your points.

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Why do you want to work for OneDigital as an Account Manager, Property and Casualty?

Express your appreciation for OneDigital’s team-oriented culture and commitment to client success. Mention specific aspects of the company that resonate with your career goals and values.

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Full-time, hybrid
DATE POSTED
March 31, 2025

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