Maintenance Supervisor - CHA - Southgate

As a Maintenance Supervisor at CHA in Southgate, your main responsibilities include overseeing daily maintenance operations, performing inspections, managing maintenance requests for residents, supervising staff, and ensuring that budget targets for maintenance expenses are met. You'll also be responsible for preventive maintenance activities, maintaining community aesthetics, and supervising any contractors on-site. Your proactive role ensures that both the internal and external environments of the property are maintained at high standards.

To qualify as a Maintenance Supervisor at Canterbury House Apartments, you generally should have a high school diploma or GED. Additionally, 1-2 years of relevant experience is usually required. While HVAC/EPA certification is preferred, your ability to manage maintenance tasks and understand basic mathematical concepts is essential. Furthermore, effective communication skills allow you to interact with residents and your team positively.

Essential skills for a Maintenance Supervisor at CHA in Southgate include strong reasoning and problem-solving abilities, basic computer skills, and effective communication. You'll need to be proficient in handling maintenance tasks efficiently while also maintaining the landscaping and environment of the community. Your hands-on experience and capabilities to supervise and train personnel will be invaluable in maximizing the efficiency and performance of the maintenance team.

A typical day for a Maintenance Supervisor at Canterbury House Apartments usually begins with inspecting the community grounds to ensure everything looks great. You’ll check maintenance requests, complete repairs in a timely manner, and conduct quarterly inspections. Additionally, you'll manage landscaping tasks, supervise staff and contractors, and handle any emergency maintenance requests that arise. The role combines practical work and leadership, making every day varied and engaging.

Maintenance Supervisors at CHA can expect a range of physical demands including walking, standing, bending, and some lifting, typically up to 75 pounds. Although most of the work occurs in community settings, you may also perform tasks outdoors in various weather conditions. Understanding the physical aspects of the role is important, as you'll need to engage actively in maintenance tasks and respond to resident needs efficiently.

When prioritizing maintenance requests as a Maintenance Supervisor, it’s vital to assess the urgency of each request based on resident needs and impact on safety. I usually categorize requests into immediate, routine, and preventive maintenance. Preventive tasks help avoid future issues. Communicating with residents helps gauge concerns and ensure that the most critical requests are handled first.

Absolutely! My HVAC experience includes conducting regular maintenance and repairs on systems to ensure they are operational year-round. I understand the importance of meeting efficiency standards and compliance regulations. My HVAC certification has equipped me with the technical know-how to troubleshoot issues effectively, which is crucial for maintaining resident comfort.

To track maintenance expenses, I implement a systematic approach that includes maintaining a daily log of all expenditures and comparing them against the established budget. I utilize basic spreadsheet software to monitor expenses carefully, analyze spending patterns, and identify potential cost-saving opportunities without compromising quality.

Handling conflicts with residents regarding maintenance issues requires patience and good communication skills. I always ensure that I listen to the resident's concerns first, acknowledge their frustrations, and provide clear explanations about the steps being taken to resolve the issue. Following through with timely updates helps foster trust and satisfaction.

My approach to team supervision and training emphasizes empowerment and continuous learning. I believe in conducting regular training sessions to improve skills and foster teamwork. Providing constructive feedback is pivotal, and I encourage my team to voice their suggestions for improvements, creating a collaborative work environment.

To ensure preventive maintenance is completed on schedule, I implement a monthly calendar that outlines all required maintenance tasks and their timelines. Regularly reviewing this calendar with the team keeps everyone on track, and I hold brief weekly meetings to address any barriers to completing scheduled tasks.

Certainly! I once managed a situation involving a major plumbing issue where multiple units were affected. I coordinated with external contractors to expedite repairs while ensuring residents were updated regularly, minimizing their inconvenience. This experience underscored the importance of efficient communication and swift action.

To maintain curb appeal, I champion a proactive landscaping schedule that includes seasonal planting, regular lawn care, and evaluating overall aesthetics of the property. In addition, involving the team in evaluating areas for improvement and keeping common areas clean and inviting is crucial to enhancing the community's exterior.

I've successfully managed vendor relationships by ensuring clear communication of expectations and contract terms. Regular check-ins during projects allow me to address any concerns quickly, fostering a collaborative atmosphere. I also make it a point to evaluate vendors periodically to ensure service quality aligns with the community’s needs.

I stay updated with industry best practices by participating in ongoing education opportunities, attending workshops related to property management and maintenance, and networking with other professionals in the field. This continuous learning approach helps me integrate innovative solutions into our maintenance strategy to improve both efficiency and resident satisfaction.