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Field Service Technician, Intermediate

JOIN THE PEOPLE POWERING KODIAK        

Kodiak understands that our most valuable resource is our employees, and in order to provide industry-leading service and runtime, you must attract and retain premier talent. To accomplish this, Kodiak focuses on providing internal professional development and training, as well as the best benefits package in the industry.

Position Summary
Intermediate level position responsible for one or more operational compression jobs with direct responsibility for the operation of compressor packages, gas processes, and rental equipment.  Provides feedback for the development of the location’s operating policies, and material forecasts for assigned units.  Has intermediate level diagnostic and repair skills.  May backfill and assist other field positions on occasion. 

 Essential Duties & Responsibilities

  • Directs, coordinates, and performs the job activities in a manner consistent with the Kodiak’s procedures, goals and objectives.
  • Required to troubleshoot some complex repairs and major equipment overhauls and operation
  • Builds and maintains customer relationships.
  • Analyzes the job parts and supply inventory to effectively communicate with Supply Chain, ensuring a sufficient level of parts for optimal job performance.
  • Takes all corrective actions necessary to insure guaranteed 98% or better mechanical availability of equipment.
  • Attendance and participation in all HSE meetings and ensure adherence to all HSE protocols.
  • Maintain assigned units in a clean and presentable condition.
  • Completes the proper reports and actions required by the area’s operating procedures/policies
  • Provides 24/7 coverage
  • Works overtime and is available for on-call rotations. Overtime and on-call requirements include work after regular work, hours, weekends, and holidays.
  • Additional tasks as assigned.

                                                                                               
Education, Experience and Training

  • A High School Diploma or equivalent required
  • Preferred- OEM, Trade School or 2 plus years comparable work experience in a related field/industry
  • Successful completion of Kodiak’s Short Service Employee (SSE) program, plus (a minimum of) 1-2 years in an entry level Field Technician role
  • 3 plus years (in total) of compression process, production, and equipment related experience and/or training
  • Electrical Troubleshooting skills
  • Main competencies: teamwork, effective communication, both written and oral, analytical capability, Strong mechanical aptitude, self-motivation and self-control, initiative, planning and problem solving, and customer focus.
  • Possess advanced knowledge of compressor packages, including all components and systems and mechanics of motor compressors (Waukesha, Ariel, Caterpillar, etc.)
  • Working knowledge of relevant HSE procedures and regulations
  • Microsoft Office Suite (Excel, Word, Outlook)
  • Valid Driver’s License, with Motor Vehicle Record (MVR) within the acceptable parameters of Company Policy required
  • Cat Certification preferred
  • Waukesha Certification preferred
  • Ariel Certification preferred
  • Ability to read, write, speak, and understand English

 
Physical Demands

  • Requires operation of heavy equipment
  • Requires employee to stand for up to 75% of the time
  • Requires employee to sit for up to 25% of the time
  • Requires employee to climb ladders or stairs to inspecting, repairing, and painting equipment and must be able to maintain balance on stairs and/or ladders without assistance
  • Must be able to communicate and respond to coworkers, customers, and emergency cues/alarms, in person and on the telephone, including use of mobile devices
  • Must be able to frequently lift at least 10 pounds, infrequent lifting of > 50 lbs.
  • High noise environment (>85dbA) will occur with ear protection
  • Potential exposure to hazardous chemicals
  • Requires work in outdoor conditions, including extreme heat and extreme cold.
  • Requires moving and maintaining self in different positions—stoop, kneel, crouch and crawl to accomplish tasks in various environments including tight and confined spaces
  • Must wear all required PPE, including fire-retardant clothing, hard hats, face shields, hearing protection, safety glasses, and steel-toed boots
  • Requires an employee to frequently type and use computer and other office equipment such as a copier, printer, calendar, telephone, etc.



#mechanictech

Kodiak Gas Services is an Equal Employment Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

Average salary estimate

$57500 / YEARLY (est.)
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$45000K
$70000K

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What You Should Know About Field Service Technician, Intermediate, Kodiak Gas Services

As a Field Service Technician at Kodiak in Cuero, TX, you'll be diving into an exciting journey where your expertise will make a real difference. Kodiak values its employees as its greatest asset; therefore, we’re on the lookout for someone who’s ready to showcase their skills while enjoying unrivaled professional development and industry-leading benefits. In this intermediate-level role, you'll take on the responsibility for operational compression jobs, managing compressor packages and gas processes. Your day-to-day will involve troubleshooting and performing complex repairs while building strong relationships with our customers. You’ll also analyze job parts and supply inventory to keep projects running smoothly, aiming for a stellar 98% equipment availability rate. We're all about teamwork here, so you’ll collaborate closely with your peers, attending HSE meetings and ensuring adherence to all safety protocols. Flexibility is essential as you’ll be required to work overtime and cover on-call shifts, but rest assured, your effort won’t go unnoticed. To thrive in this role, you should bring along a High School Diploma (or equivalent), along with at least 3 years of relevant experience in compression processes and equipment. Familiarity with compressor packages, electrical troubleshooting skills, and a knack for effective communication are key. Plus, valid certifications for equipment will certainly give you an edge. If you’re enthusiastic, self-motivated, and ready to elevate your career, you’ll find no better place than Kodiak.

Frequently Asked Questions (FAQs) for Field Service Technician, Intermediate Role at Kodiak Gas Services
What are the essential responsibilities of a Field Service Technician at Kodiak?

As a Field Service Technician at Kodiak, your key responsibilities include directing and performing job activities, troubleshooting complex repairs, maintaining equipment, and managing customer relationships. You will ensure optimal job performance by analyzing supply inventories and enabling a guaranteed 98% equipment availability rate. Your participation in HSE meetings and adherence to safety protocols will also be essential in this role.

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What qualifications are required for a Field Service Technician position at Kodiak?

To qualify for the Field Service Technician role at Kodiak, you need a High School Diploma or equivalent. Additionally, a minimum of 3 years of experience in compression processes, along with electrical troubleshooting skills, is expected. certifications related to compressor packages such as Cat, Waukesha, and Ariel are preferred, enhancing your candidacy for this crucial position.

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How does Kodiak support the professional development of its Field Service Technicians?

Kodiak is committed to its employees' growth by offering internal professional development, training programs, and one of the best benefits packages in the industry. This support helps Field Service Technicians enhance their skills while empowering them to meet the operational challenges they face in their daily jobs.

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What is the work environment like for a Field Service Technician at Kodiak?

Field Service Technicians at Kodiak experience a dynamic work environment that involves operating heavy equipment, standing for long periods, and working outdoors in varying weather conditions. Safety is paramount, with the requirement to wear personal protective equipment and follow all HSE protocols to ensure a safe working atmosphere.

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What types of equipment will a Field Service Technician work with at Kodiak?

In the role of Field Service Technician at Kodiak, you will engage with various compressor packages and rental equipment, including motor compressors from manufacturers like Waukesha, Ariel, and Caterpillar. Your familiarity with these systems is vital to the smooth operation of the equipment and achieving optimal job performance.

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Common Interview Questions for Field Service Technician, Intermediate
What troubleshooting methodologies do you employ as a Field Service Technician?

When answering this question, provide a systematic approach to troubleshooting, including steps like identifying the problem, gathering data, testing solutions, and documenting findings. Use examples from past experiences to illustrate your problem-solving skills in action.

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Can you describe your experience with compressor packages?

Share specific details about the compressor packages you've worked with, including the types of equipment, maintenance procedures, and any certifications you possess. Highlight your hands-on experience and ability to perform diagnostics and repairs on these systems.

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How do you prioritize safety in your work as a Field Service Technician?

Express your understanding of HSE protocols and the importance of maintaining a safe work environment. Provide examples of how you incorporate safety practices in your daily tasks and the steps you take to ensure compliance with regulations.

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Describe a challenging repair situation you've encountered and how you resolved it.

Discuss a specific scenario where you faced a difficult repair. Explain the steps you took to identify the issue, the troubleshooting process, and the final resolution. Showcase your analytical skills, technical expertise, and persistence.

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How do you maintain effective communication with your clients?

Detail your strategies for fostering strong customer relationships, including regular updates, active listening, and responding to feedback. Highlight the importance of clear communication in maintaining trust and ensuring customer satisfaction.

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What computer software are you familiar with that aids in your work?

Mention your proficiency with tools like Microsoft Office Suite, particularly Excel for data analysis and reporting purposes. Discuss any specific industry software you've used for tracking jobs or managing inventories and how they support your efficiency as a Field Service Technician.

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How do you manage your time when handling multiple jobs?

Explain your approach to time management, including prioritizing tasks, setting deadlines, and using tools to stay organized. Share an example of a time when you successfully juggled multiple responsibilities without sacrificing quality.

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What steps do you take to ensure you are compliant with industry standards?

Discuss your commitment to staying updated with industry standards, including attending training, certifications, and following best practices. Highlight how this commitment reflects your work ethic and dedication as a Field Service Technician.

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In your opinion, what skills are vital for a successful Field Service Technician?

List essential skills such as mechanical aptitude, communication, teamwork, and problem-solving. Provide examples of how you have developed and applied these skills in your past roles, emphasizing their relevance to the position at Kodiak.

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What motivates you in your work as a technician?

Share insights into what drives your passion for the job, whether it’s the satisfaction of solving technical problems, the opportunity to learn, or the ability to help clients. Highlight how your motivation aligns with Kodiak's goals and values.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 5, 2025

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