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Field Service Technician, Entry

JOIN THE PEOPLE POWERING KODIAK        

Kodiak understands that our most valuable resource is our employees, and in order to provide industry-leading service and runtime, you must attract and retain premier talent. To accomplish this, Kodiak focuses on providing internal professional development and training, as well as the best benefits package in the industry.

Position Summary
Entry-level position that assists in the running of one or more compression jobs with responsibility for the operation of compressor packages and equipment including rentals.  Provides feedback for the development of the location’s operating policies, and material forecasts for assigned units.  Has entry level diagnostic and repair skills.  May assist other field positions on occasion. 

Essential Duties & Responsibilities

  • Performs job activities in a manner consistent with Kodiak’s procedures/protocols, goals and objectives.
  • Can troubleshoot basic issues and is consistently building troubleshooting skill set both on the job and through classroom training
  • Attendance and participation in all HSE meetings and ensure adherence to all HSE protocols.
  • Analyzes the job parts and supply inventory to effectively communicate needs with Supply Chain
  • Maintains customer relationships
  • Takes all corrective actions necessary, with assistance if necessary, to insure guaranteed 98% or better mechanical availability of equipment.
  • Maintain assigned units in a clean and presentable condition.
  • Completes the proper reports and actions required by the area’s operating procedures/policies
  • Provide 24/7 coverage
  • Works overtime and is available for on-call rotations. Overtime and on-call requirements include work after regular work, hours, weekends, and holidays.
  • Additional tasks as assigned.

                                                                                           
Education, Experience and Training

  • A High School Diploma or equivalent- required.
  • Preferred- OEM, Trade School or comparable work experience in a related field/industry
  • Successful completion of Kodiak’s Short Service Employee (SSE) program
  • Some knowledge in gas processes, mechanic of motor compressors (Waukesha, Ariel, Caterpillar, etc.)
  • 1-year compression process, production, and equipment related experience and/or training
  • Electrical Troubleshooting skills
  • Main competencies: teamwork, effective communication, both written and oral, analytical capability, Strong mechanical aptitude, self-motivation and self-control, initiative, planning and problem solving, and customer focus.
  • Possess basic knowledge of compressor packages, including some components and systems
  • Working knowledge of relevant HSE procedures and regulations
  • Microsoft Office Suite (Excel, Word, Outlook)
  • Ability to read, write, speak, and understand English required
  • Valid Driver’s License, with Motor Vehicle Record (MVR) within the acceptable parameters of Company Policy, required.

 
Physical Demands

  • Requires operation of heavy equipment
  • Requires employee to stand for up to 75% of the time
  • Requires employee to sit for up to 25% of the time
  • Requires employee to climb ladders or stairs to inspecting, repairing, and painting equipment and must be able to maintain balance on stairs and/or ladders without assistance
  • Must be able to communicate and respond to coworkers, customers, and emergency cues/alarms, in person and on the telephone, including use of mobile devices
  • Must be able to frequently lift at least 10 pounds, infrequent lifting of > 50 lbs.
  • High noise environment (>85dbA) will occur with ear protection
  • Potential, controlled, exposure to hazardous chemicals
  • Requires work in outdoor conditions, including extreme heat and extreme cold.
  • Requires moving and maintaining self in different positions—stoop, kneel, crouch and crawl to accomplish tasks in various environments including tight and confined spaces
  • Must wear all required PPE, including fire-retardant clothing, hard hats, face shields, hearing protection, safety glasses, and steel-toed boots
  • Requires an employee to frequently type and use computer and other office equipment such as a copier, printer, calendar, telephone, etc.



#mechanictech                                                                                 #earlycareerprogram

Kodiak Gas Services is an Equal Employment Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

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What You Should Know About Field Service Technician, Entry, Kodiak Gas Services

Join Kodiak in Carlsbad, NM as an Entry-Level Field Service Technician and become part of a team dedicated to delivering top-notch service in the natural gas industry. At Kodiak, we believe our employees are our greatest asset, and we’re committed to your professional growth through extensive training and support. In this role, you'll assist with operational tasks related to compressor packages and equipment, learning to troubleshoot basic issues while receiving guidance from experienced colleagues. It's a fantastic opportunity to start your career in a dynamic environment where teamwork and communication are key. You'll help maintain customer relationships, ensure equipment availability, and participate in safety meetings, adhering to the highest standards. With responsibilities that may require working overtime or being on-call, flexibility is essential. We'll provide you with the training you need to excel at diagnosing mechanical problems and understanding the components of our systems. By joining us, you'll not only enhance your technical skills but also be part of a culture that values initiative and proactive problem-solving. If you have a high school diploma and a passion for learning, apply now and take the first step towards a fulfilling career at Kodiak!

Frequently Asked Questions (FAQs) for Field Service Technician, Entry Role at Kodiak Gas Services
What are the essential responsibilities of an Entry Level Field Service Technician at Kodiak?

As an Entry-Level Field Service Technician at Kodiak, your primary responsibilities will include assisting with the operation of compressor packages and equipment, ensuring that all job activities align with company procedures. You'll troubleshoot basic equipment issues, maintain supply inventory, and engage with customers to foster strong relationships. Participation in safety meetings is also essential, as is adhering to HSE protocols to ensure safe working conditions.

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What qualifications do I need to apply for the Field Service Technician position at Kodiak?

To apply for the Field Service Technician position at Kodiak, you need a high school diploma or equivalent. While previous experience in a related field such as OEM or a trade school is preferred, it's not mandatory. You'll also need to have basic mechanical knowledge and a valid driver's license. Successful completion of Kodiak's Short Service Employee (SSE) program is a requirement for the role.

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How does Kodiak support professional development for Entry-Level Field Service Technicians?

Kodiak is committed to the professional development of its employees, especially for Entry-Level Field Service Technicians. The company offers comprehensive training programs, including classroom instruction and hands-on experience to enhance troubleshooting skills and understanding of gas processes. This focus on continuous learning ensures that you have the resources and mentorship needed to excel in your role.

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What kind of physical demands can I expect as a Field Service Technician at Kodiak?

As a Field Service Technician at Kodiak, you will face various physical demands including the operation of heavy equipment, standing for long periods, and the ability to lift heavy objects. You may also need to climb ladders, work in varying weather conditions, and maintain safety protocols in a noisy environment. Proper personal protective equipment will be provided to ensure your safety while performing these tasks.

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What are the opportunities for advancement for an Entry-Level Field Service Technician at Kodiak?

At Kodiak, there are numerous opportunities for advancement for Entry-Level Field Service Technicians. As you gain experience and skills through on-the-job training and continuous education, you can progress to more advanced technician roles, supervisory positions, or even specialized areas within the company. Your professional growth is a priority at Kodiak, and we encourage employees to take proactive steps toward enhancing their careers.

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Common Interview Questions for Field Service Technician, Entry
What interests you about the Field Service Technician role at Kodiak?

When answering this question, focus on your interest in the natural gas industry, your enthusiasm for working on mechanical equipment, and how Kodiak's commitment to employee development aligns with your career goals. Show that you’re eager to learn, grow, and contribute to the team.

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Can you explain a time when you faced a challenging technical problem?

In your response, choose a specific example that showcases your problem-solving skills. Describe the situation, the steps you took to troubleshoot the issue, and the outcome. Emphasize your analytical capability and willingness to seek assistance when needed.

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How do you prioritize safety in your work?

Highlight the importance of safety protocols and how you implement them in your daily tasks. Mention your familiarity with HSE procedures and share specific examples of how you’ve contributed to safe working environments in past roles or training sessions.

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What skills do you bring to the Field Service Technician position at Kodiak?

Identify specific skills relevant to the role, such as mechanical aptitude, effective communication, or teamwork. Explain how these skills will enable you to excel as a Field Service Technician and contribute positively to Kodiak's operations.

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How do you handle working under pressure or during high-demand periods?

Describe your strategies for maintaining composure and focus during challenging situations. Mention any experiences in high-pressure environments where you successfully managed your tasks while adhering to protocols and ensuring quality work.

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What experience do you have with diagnosing mechanical issues?

Discuss any relevant experiences you have, whether from previous jobs, internships, or classroom training. Emphasize your understanding of mechanical systems and your eagerness to develop your troubleshooting skills further at Kodiak.

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Why do you think teamwork is important in the role of a Field Service Technician?

Explain the significance of teamwork in enhancing communication, ensuring safety, and improving operational efficiency. Provide examples of how you've effectively collaborated with others in past experiences or training situations.

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What do you know about Kodiak and its operations?

Demonstrate your knowledge of Kodiak's services and its commitment to safety, quality, and employee development. Research the company's values and mission beforehand, and express how these resonate with your own professional aspirations.

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How familiar are you with the equipment and tools used in this role?

Be honest about your level of familiarity while conveying enthusiasm for learning. Mention any related training or exposure you've had to similar equipment and your readiness to expand your knowledge at Kodiak.

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What are your long-term career goals as a Field Service Technician?

Discuss your career aspirations and how the Field Service Technician role at Kodiak is a stepping stone toward achieving those goals. Highlight your desire for growth, skill development, and potential advancement within the company.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 5, 2025

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