Sales Executive - Modernization

As a Sales Executive - Modernization at KONE, your primary responsibilities include managing the complete sales cycle, from proactively identifying new sales leads to developing customer relationships. You'll be accountable for driving results within agreed business objectives, addressing the tender and order process, and collaborating with installation and maintenance teams for a smooth transition. Furthermore, upselling KONE’s digital IoT service solutions as well as reporting sales data accurately are crucial tasks within your role.

Candidates must possess experience in the lifts industry along with a systematic solution selling approach. Proven ability to open new business customer accounts and manage existing ones is essential. Excellent interpersonal and teamwork skills are important for access to the right external and internal networks. Strong communication skills in English and basic knowledge of financial terms are also required. Familiarity with CRM tools like Salesforce is advantageous.

The Sales Executive - Modernization position at KONE has an earning potential of approximately £60,000 to £70,000+, depending on performance and results. This includes a competitive salary structure and the opportunity for quarterly commission, making it an attractive role for high achievers.

KONE provides several benefits for Sales Executives, including 25 days of holiday plus 8 additional bank holidays, a volunteering day, a pension scheme, hybrid working options, and health insurance coverage. Continuous development opportunities and a supportive leadership structure are also key aspects that KONE emphasizes, helping employees to achieve both professional and personal goals.

KONE fosters a culture of innovation and collaboration where employee engagement is a key focus. Regular development reviews ensure that Sales Executives receive feedback and have avenues to express ideas and suggestions. With numerous opportunities for recognition and advancement, KONE is committed to developing a workplace where everyone’s contributions are valued.

In an interview for the Sales Executive - Modernization role, demonstrate your proactive strategy for identifying new leads. Emphasize how you research market trends, network within the industry, and leverage CRM systems to track potential clients. Give examples of past success stories in opening new accounts, focusing on your methods.

When asked about upselling and cross-selling as a Sales Executive, share specific situations where you've successfully enhanced customer relationships by providing additional products or solutions that catered to their needs. Highlight your customer-centric mindset and relentless pursuit of customer satisfaction.

Discuss your proactive methods in nurturing customer relationships, such as regular check-ins and asking for feedback. Emphasize the importance of understanding each client's specific needs and providing tailored solutions that not only meet but exceed their expectations.

Explain your approach to managing objections by actively listening to the customer's concerns and addressing them with well-researched responses. Offer solutions that align with their perspectives, showcasing your negotiation skills and your understanding of their business.

In response to questions about sales reporting, highlight your familiarity with tools like Salesforce and how you utilize data to make informed decisions. Provide examples of how data analysis has enabled you to improve your sales strategies and achieve your targets.

When discussing a successful sales project, detail the objectives you set, the strategies implemented, and the outcomes achieved. Stress your role in leading the project, collaborating with teams, and using feedback to refine your approach and drive results.

Highlight your commitment to professional growth by describing how you follow industry news, engage in networks, and participate in relevant training or seminars. Stress the importance of being informed to effectively communicate with clients and anticipate market needs.

Explain your method of considering both company objectives and the unique dynamics of your market area when setting sales goals. Emphasize how you ensure that your goals are measurable, attainable, and aligned with the broader company vision.

Discuss the close working relationship between sales, technical, and installation teams. Provide examples of how effective communication and collaboration lead to better outcomes for customers and smoother transitions from the sales to execution phases.

Share your passion for sales, the thrill of meeting targets, and how success drives your motivation. Discuss the importance of creating lasting relationships with customers and being at the forefront of innovative solutions in the mechanical technology space.