Parts Manager (1495)

As a Parts Manager at Kooner Fleet Management Solutions, your primary responsibilities will include overseeing the inventory management of parts and accessories, ensuring availability for maintenance and repairs. You'll also handle ordering and procurement, negotiating with suppliers for the best prices while maintaining quality standards. Customer service is crucial, as you'll assist technicians in finding the right parts and resolve any customer complaints. Additionally, you'll manage staff within the parts department, which includes hiring, training, and evaluating employees to create a cohesive team.

To be a successful Parts Manager at Kooner Fleet Management Solutions, a high school diploma or equivalent is required, along with proven experience in heavy-duty parts management or a similar role. Strong knowledge of truck parts and components is essential. Furthermore, excellent organizational skills, attention to detail, and proficiency in inventory management software and MS Office Suite will greatly enhance your effectiveness in this role.

The work environment at Kooner Fleet Management Solutions is a standard office setting. While you will spend a significant amount of time at a desk, you must also be prepared for some physical tasks, such as lifting up to 10 lbs as needed. The role involves a fast-paced atmosphere, ideal for those who thrive in energetic environments and enjoy interaction with both staff and customers.

Kooner Fleet Management Solutions offers a comprehensive benefits package for its employees, including a competitive salary ranging from $69-75K, medical, dental, and vision insurance, a 401K match, and life insurance. Beyond these, the company values personal and professional growth, providing plenty of opportunities for career advancement, making it a great place to build your future.

At Kooner Fleet Management Solutions, employee growth is paramount. We provide opportunities for career advancement through continuous training and development resources. The supportive environment encourages professional development and enables team members to explore new roles and responsibilities, making it easier for you to build a fulfilling career with us.

When answering this question, highlight specific experiences where you successfully managed inventory systems, maintained accurate parts levels, and implemented effective reporting strategies that improved efficiency. Use examples to demonstrate how your contributions made a positive impact on previous employers.

To effectively answer this question, share a structured approach you use for prioritization, such as categorizing tasks by urgency or importance. Provide examples from your past work that illustrate how you've successfully managed competing priorities while maintaining quality and customer satisfaction.

Discuss specific strategies you’ve implemented or recommended in the past that led to an improvement in customer satisfaction. For example, talk about how you trained staff to be proactive in resolving issues or enhanced communication systems to ensure timely responses.

When responding to this question, emphasize the importance of open communication and mediation skills. Discuss a specific incident where you addressed a conflict effectively, detailing the steps you took to facilitate a resolution that was satisfactory for all parties.

Share your relevant experiences managing budgets within the parts department, highlighting any cost-saving measures you implemented. Discuss how you track expenses and ensure parts procurement meets budgetary constraints while maintaining quality standards.

Detail methods you've used to assess supplier performance, including factors like product quality, delivery times, and pricing. Discuss how you've leveraged this information to negotiate better terms or replace underperforming suppliers.

Whenever you’re asked about training, focus on your approach to developing training programs or processes. Mention how you assess training needs, provide ongoing mentorship, and monitor performance to ensure that staff members are adequately prepared and informed.

You can approach this question by discussing inventory management software you are familiar with or techniques like regular audits and cycle counting. Share how your previous efforts led to reduced discrepancies and maintained high-quality standards.

Highlight your approach to negotiation, such as building strong relationships with suppliers and being informed about market trends. Discuss specific scenarios where your negotiation skills directly led to favorable outcomes for your department.

This is your opportunity to connect your career goals with the company’s mission. Explain how Kooner Fleet Management Solutions' values align with your professional aspirations and what excites you about contributing to a family-owned business committed to quality and customer service.