Strategist Mobile Network

To excel as a Strategist Mobile Network at KPN, candidates should possess deep telecom experience, particularly in mobile network evolution and transformation. Strong leadership and communication skills are essential for inspiring teams and aligning stakeholders. Additionally, a proactive mindset and the ability to turn technical trends into strategic business value are required. Proven experience in developing strategies around 4G and 5G networks will also be crucial.

As a Strategist Mobile Network at KPN, your main responsibilities will include developing and implementing strategies for future mobile networks, leading transformation projects, and coaching teams on new technologies and processes. You will design and execute transformation programs, while also inspiring stakeholders through effective presentations and business cases. Your work will significantly align strategic initiatives with KPN's business objectives and customer expectations.

KPN is committed to the continuous personal development of its employees, including those in the Strategist Mobile Network role. Employees are provided with a yearly budget of €1,500 specifically for training and coaching, allowing them to further enhance their skills. This investment reflects KPN's dedication to nurturing talent and supporting career growth.

Employees in the Strategist Mobile Network position at KPN enjoy a comprehensive benefits package. This includes a competitive salary ranging from €6,576 to €10,389, a 13th-month salary, flexible vacation days, a hybrid working model, and a commitment to work-life balance. Additionally, KPN provides incentives such as discounts on products and services, support for a home office setup, and a favorable pension plan.

KPN fosters a collaborative and innovative team dynamic within the Network & Cloud team. As a Strategist Mobile Network, you will work closely with a unified group of strategists, architects, and transformation experts, all dedicated to creating impactful strategies for the future. The culture emphasizes teamwork, open communication, and a shared vision for impactful technological advancements.

When developing a mobile network strategy, start by analyzing current market trends and technology advancements. Understand customer needs and business objectives, and then align your strategic initiatives accordingly. Use data-driven insights and stakeholder feedback to shape a comprehensive and actionable plan that anticipates future technological requirements.

In discussing your experience with 4G and 5G transformation, highlight specific projects you've managed or contributed to. Talk about challenges faced during the transition, how you lead teams through implementation, and the measurable results achieved—such as increased efficiency or improved customer satisfaction—that demonstrate your impact.

To ensure effective collaboration across departments, I prioritize open communication and establish clear roles and responsibilities early on. Regular check-ins and collective problem-solving sessions can foster a collaborative spirit. Additionally, utilizing collaborative tools and frameworks helps keep everyone aligned and engaged throughout the execution of the strategy.

Key considerations for transitioning from 3G to 5G include understanding the spectrum requirements, infrastructure upgrades, and the need for compatible devices. It is also important to consider user experience and how 5G will enhance services compared to its predecessors. Addressing regulatory requirements and ensuring stakeholder readiness are also crucial aspects of a successful transition.

In sharing a successful transformation program, focus on the program’s objectives, your specific role, and the strategies employed for implementation. Discuss how you engaged and aligned stakeholders, addressed challenges, and measured success through KPIs post-implementation. Conclude with reflections on lessons learned and how they can apply to future initiatives.

To keep abreast of telecom industry trends, I actively follow industry publications, attend conferences, and participate in webinars. Networking with industry experts and engaging in professional organizations also allow me to gain insights into emerging technologies and best practices in the telecom field.

Inspiring and leading my team is about setting a compelling vision and providing support. I encourage open dialogue, recognize achievements, and employ coaching techniques. Creating an environment that fosters innovation and collaborative problem-solving helps motivate team members to perform at their best.

Key metrics for evaluating the success of a mobile network strategy include customer satisfaction scores, network performance indicators (like speed and reliability), and adoption rates of new services. Analyzing financial metrics such as ROI and cost efficiency can also provide insights into the overall effectiveness of the strategy.

Managing resistance to change requires empathetic communication and a clear explanation of the benefits of the transformation. Involving team members in the change process and addressing their concerns openly fosters buy-in. Offering training and support systems allows team members to feel equipped and competent in facing new challenges.

Customer feedback plays a pivotal role in strategy development as it provides valuable insights into user needs and preferences. Gathering feedback through surveys, focus groups, and analytics allows me to tailor strategies effectively, ensuring they meet customer expectations and drive satisfaction and loyalty.