Travel Center Assistant Store Manager
TA Travel Center is a leading operator of travel centers that provides an exceptional customer experience across its gas stations, convenience stores, and restaurants. We are currently seeking an enthusiastic and dedicated Assistant Store Manager to join our team. in Holland, IA. The successful candidate will assist the Store Manager in overseeing daily operations, maximizing sales, and maintaining high standards of customer service and store presentation.
Key Responsibilities:
- Store Operations:
- Assist in managing the daily operations of the store to ensure smooth and efficient processes.
- Participate in the opening and closing procedures, cash handling, and inventory management.
- Ensure compliance with company policies, procedures, and regulations.
- Oversee the cleanliness and organization of the store, ensuring a welcoming environment for customers.
- Customer Service:
- Ensure exceptional customer service is provided at all times and resolve any customer concerns effectively.
- Promote a customer-focused culture that enhances the shopping experience and drives customer loyalty.
- Train staff on customer service best practices and encourage positive interactions with customers.
- Team Management:
- Support the recruitment, training, and development of store employees.
- Assist in developing employee schedules to meet business needs and ensure adequate coverage.
- Provide ongoing support, coaching, and feedback to team members to foster a positive work environment.
- Inventory Management:
- Assist in managing inventory levels, including ordering, receiving, and stocking of merchandise.
- Implement effective inventory control measures to minimize shrinkage and optimize product availability.
- Help ensure that products are displayed according to merchandising standards.
- Sales Support:
- Assist in achieving store sales goals and financial objectives.
- Monitor daily sales performance and recommend strategies for improvement.
- Participate in promotional activities and special events to increase store visibility and sales.
- Health and Safety Compliance:
- Ensure all store operations adhere to health, safety, and sanitation standards.
- Assist in training staff on workplace safety practices and emergency procedures.
- Conduct regular safety inspections and address any hazards in the store promptly.
- Administrative Duties:
- Assist the Store Manager with administrative tasks, including inventory counts, scheduling, and employee records.
- Prepare and maintain reports on store performance, sales metrics, and customer feedback.
- Execute other duties and projects as assigned by the Store Manager.
- High school diploma or equivalent; previous retail or management experience preferred.
- Strong leadership and team-building skills with the ability to motivate others.
- Excellent communication skills, both verbal and written.
- Ability to multitask and thrive in a fast-paced environment.
- Knowledge of inventory management and retail operations.
- Basic understanding of financial principles and operational budgeting.
- Proficient in point-of-sale (POS) systems and Microsoft Office Suite.
- Ability to work flexible hours, including evenings, weekends, and holidays as needed.
Physical Requirements:
- Ability to stand for extended periods and perform physical tasks such as lifting and carrying.
- Capability to lift up to 30-50 pounds as needed.
- Willingness to perform tasks involving physical labor (e.g., stocking shelves, cleaning duties).
- Medical
- Dental
- Vision
- PTO
- 401k (umatched)
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Join the TA Travel Center team as an Assistant Store Manager and dive into an exciting role where your leadership skills will shine! Located in Holland, IA, this position allows you to contribute to a fantastic customer experience in our vibrant travel centers filled with gas stations, convenience stores, and restaurants. As the Assistant Store Manager, you will assist the Store Manager in day-to-day operations, ensuring that everything runs smoothly while enhancing our sales and maintaining high standards of customer service. Your responsibilities will include overseeing store operations, managing inventory, and providing top-notch customer service by resolving concerns and training staff on best practices. You will also play a crucial role in team management by supporting recruitment and fostering an energetic work environment. With a focus on health and safety, you will implement procedures to ensure our operations adhere to all standards. Your enthusiasm and dedication can help drive our team to achieve sales goals while making sure our store is clean, organized, and inviting for every customer. If you have a knack for multitasking, strong communication skills, and the ability to thrive in a fast-paced environment, we would love to have you on board! Plus, we offer excellent benefits including medical, dental, vision, PTO, and a 401k plan. Take this opportunity to grow with TA Travel Center and make a difference in the lives of our customers and employees alike!
Subscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
Sign up for our weekly
newsletter of fresh jobs
