Dealership Account Manager - New York, NY - job 1 of 2

As a Dealership Account Manager at Lendbuzz, your responsibilities will include prospecting new dealership partners to expand our market presence and providing ongoing support to existing partners to ensure their satisfaction. You will conduct market analyses to identify trends and opportunities within the automotive finance sector, while also actively promoting our brand to enhance visibility and customer awareness.

To qualify for the Dealership Account Manager position at Lendbuzz, you should have 3-7 years of experience in auto finance or dealership account management. Strong interpersonal and negotiation skills are essential, along with a proven track record of successful relationship building. Familiarity with CRM tools like Salesforce or HubSpot is also important, and bilingual proficiency in Spanish or Portuguese is preferred.

As a Dealership Account Manager at Lendbuzz, you will enjoy a comprehensive benefits package that includes medical, dental, and vision coverage starting on the first month after your start date. You'll also have access to a 401(k) match, unlimited paid time off for a better work-life balance, and a monthly travel stipend, as well as a company-issued laptop to support your work.

Lendbuzz supports its Dealership Account Managers with a dynamic team environment that encourages collaboration, innovation, and success. You'll receive strong backing from management and ongoing access to training and resources to help you achieve your goals and effectively serve our dealership partners.

Lendbuzz has earned accolades such as being named one of America’s Best Startup Employers by Forbes and receiving a Fintech Breakthrough award for 'Best Consumer Lending Platform.' These recognitions reflect our commitment to innovation and growth in the automotive finance industry, making Lendbuzz an attractive choice for Dealership Account Managers seeking a rewarding career.

To build effective relationships with dealership partners, I would focus on understanding their unique needs and challenges, engaging them through regular communication, and providing exceptional service. It's key to establish trust by being responsive and demonstrating a genuine interest in their success.

When prospecting for new dealerships, I would leverage market research to identify potential partners that align with Lendbuzz's mission. Networking within industry events and using CRM tools to track and manage leads would be vital, as would outreach through personalized communication to establish initial connections.

In a previous role, I encountered a conflict regarding financing terms that a dealer felt were unfair. I scheduled a meeting to discuss their concerns, listened actively, and collaborated with our finance team to adjust terms to align better with market conditions. This approach not only resolved the issue but strengthened our partnership.

Current market trends affecting the automotive finance industry include increasing digitization of the financing process, a growing demand for flexible financing solutions, and shifts in consumer preferences towards electric vehicles. Staying updated on these trends allows us to adapt our strategies and offerings effectively.

I would leverage technology by utilizing CRM platforms like Salesforce to track interactions with dealers, analyze data for trends, and automate certain communications to increase efficiency. Additionally, using analytics tools can provide insights for tailoring our sales strategies in real-time.

I have several years of experience with automotive finance products, including traditional loans and financing for special circumstances. My expertise allows me to communicate effectively with dealers about our offerings and guide them in tailoring finance solutions to their customers' needs.

When managing multiple accounts, I prioritize tasks based on urgency and impact. I categorize them, focusing first on high-priority deals or those needing immediate support, and ensure consistent follow-ups with all partners to maintain engagement and address any emerging needs.

Effective negotiation techniques include preparing thoroughly by researching the dealership's needs and understanding the market landscape. I focus on collaborative problem-solving, aiming to create win-win scenarios where both parties feel satisfied with the outcome.

To meet the needs of all dealership partners, I maintain open lines of communication through regular check-ins and feedback sessions. By actively listening to their concerns and suggestions, I can adapt my approach and ensure we are always aligned in our goals.

I am passionate about the automotive industry and am impressed by Lendbuzz's commitment to innovation and its rapid growth. Having the opportunity to contribute to a company that is recognized as a leader in the automotive finance space excites me, and I believe my skills align well with the company's mission.