Lightfield is a new kind of CRM.
It's a collaborative system for founders to find, understand, and serve customers faster than anything before it.
It captures every customer interaction, generates and performs followup actions, and answers questions about your go-to-market using knowledge obtained in real time.
Our system is tuned and customized by a team of experienced sellers, engineers, and researchers. Many of us worked on large-scale products including Llama, Messenger, Instagram, Pinterest, and Linkedin before this.
We’re looking for a driven, creative engineer who is excited about the challenge of leveraging LLMs to build exceptionally innovative product experiences.
You’ll join us at the frontier of AI product development, developing industry-leading approaches to solve important customer problems.
Engineers at Lightfield own and drive projects from inception to impact, working with teammates of all functions along the way.
You’ll also push our company’s overall product and technical vision as we learn from each project and continue to scale.
Collaborate with product leaders to identify customer problems, scope requirements, and implement LLM-powered solutions.
Apply LLMs as reasoning engines to build domain-specific AI assistants.
Create and enhance prompts, applying techniques like few-shot learning and chain-of-thought.
Develop and optimize end-to-end RAG pipelines and agent architectures to leverage public and proprietary data.
Improve end-to-end AI agent quality (e.g. relevance, fidelity, latency) via empirical evaluation and iteration.
Build and enhance systems and tools that enable high-velocity experimentation (e.g. LLM-powered automated evaluation) and customized product experiences.
Stay at the forefront of AI research and incorporate state-of-the-art techniques.
Shape technical direction and best practices for AI application development at Lightfield.
Help build a world-class engineering team by recruiting and mentoring teammates.
You have the ability to ramp quickly on tech stack that features TypeScript, React, Next.js, Node.js, Apollo GraphQL, and Aurora PostgreSQL.
You have explored working with LLMs, either through professional projects or personal experimentation.
You have a degree in Computer Science or a related field, with a strong foundation in software engineering principles.
You are familiar with AI and ML concepts (e.g. training, evaluation techniques).
You are passionate about keeping up with and exploring the latest advancements in LLMs and LLMOps (including open source solutions, e.g. LangChain).
You are excited to develop new best practices in an emerging domain.
You can drive a project with an ambiguous problem independently.
You enjoy strategically balancing ambitious vision with frequent delivery of user value.
You are able to clearly communicate your reasoning and decisions to your teammates (technical and nontechnical) at an appropriate altitude of detail.
You are energized by building software experiences customers will use directly and depend on to do their jobs successfully.
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At Lightfield, we're revolutionizing the customer relationship management landscape, and we're looking for an innovative AI Product Engineer to join our dynamic San Francisco team. This role is perfect for someone with a passion for leveraging cutting-edge LLMs to create exceptional product experiences. As an AI Product Engineer at Lightfield, you'll have the unique opportunity to collaborate with cross-functional teams to tackle important customer challenges. Your project ownership will span from conception through to real-world impact, with the experience of working alongside talented professionals who have a proven track record in large-scale products from big names like LinkedIn and Instagram. You’ll be applying LLMs as reasoning engines, enhancing prompts, and developing optimized AI agents that utilize both public and proprietary data. Your creativity will enable you to improve the performance of our AI systems while helping to establish best practices and drive the company's technical vision forward. We're looking for someone who can independently navigate ambiguous problems and is eager to embrace the latest advancements in AI and machine learning. If you're excited about building software that customers rely on daily, Lightfield is waiting for you to bring your expertise to our team and help shape the future of CRM.
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