As a Sales Representative at Priority Honda Chesapeake, your primary responsibilities will include developing and managing customer relationships, scheduling appointments, and following up on leads. Additionally, you will gather and maintain accurate customer information to aid in retention and service follow-up, all while utilizing your computer and phone skills to effectively communicate with customers and increase sales.

To qualify for the Sales Representative role at Priority Honda Chesapeake, candidates must be at least 18 years old and possess a high school diploma or equivalent. Proficiency in basic computer and phone skills is essential, along with the ability to present information clearly and manage time effectively. A passion for customer service and a drive to succeed in a fast-paced environment are also highly valued.

Priority Honda Chesapeake offers a robust benefits package for Sales Representatives, which includes competitive pay, medical, dental, and vision plans, paid holidays and PTO, short and long-term disability insurance, paid life insurance, a 401(k) retirement plan, an employee stock purchase plan, and wellness programs. Additionally, employees can enjoy discounts on vehicle purchases.

The Sales Representative role is crucial to the success of Priority Honda Chesapeake as it directly influences customer satisfaction and retention. By managing customer relationships and facilitating smooth communication between departments, the Sales Representative helps ensure that our customers receive the best possible experience, which in turn drives sales and service growth within the dealership.

The work environment for a Sales Representative at Priority Honda Chesapeake is dynamic and engaging, surrounded by a supportive team dedicated to growth and success. Employees are encouraged to thrive in a fast-paced atmosphere that values efficiency and professionalism, making it an excellent place for passionate individuals looking to make an impact in the automotive industry.

When answering this question, consider discussing how you actively listen to customer needs, build rapport, and provide tailored solutions. Highlight any specific techniques you've used, such as maintaining a follow-up schedule or utilizing CRM tools to track interactions.

For this question, it's essential to show empathy and problem-solving skills. Discuss how you remain calm, listen to customer concerns, and work towards a resolution. Provide examples of past experiences where you turned a negative situation into a positive one.

Prepare a specific example that demonstrates your ability to meet or exceed sales targets. Explain the strategies you implemented, how you tracked your progress, and what measurable outcomes resulted from your efforts.

In this response, articulate the importance of communication skills in building relationships with customers. You might also mention active listening and adaptability as key traits that contribute to a Sales Representative's success.

Highlight your commitment to continuous learning, whether through reading industry publications, attending training sessions, or participating in networking events. Mention any current automotive trends that you follow and how you use that knowledge to better serve customers.

This is an opportunity to showcase your research on Priority Honda Chesapeake and the Lithia Motors family. Discuss how the company's commitment to employee development, customer satisfaction, and innovative practices aligns with your professional values and career goals.

Consider providing a specific example that illustrates your ability to manage stress and prioritize effectively. Discuss what actions you took to stay composed and achieve a positive outcome for yourself and the customer.

Share your approach to time management, emphasizing tools or techniques you use to stay organized and focused. This might include creating to-do lists, utilizing technology for tracking tasks, or setting specific goals for each day.

Express the value of collaboration and support among team members in achieving sales goals. Provide examples of how you've worked with colleagues to share leads, strategize, or provide feedback to enhance overall performance.

In your answer, focus on the importance of active listening and understanding customer concerns. Discuss strategies such as asking open-ended questions, providing relevant information, and working to find a compromise or alternative that meets the customer's needs.