⭐ Who we are
Lodgify is not just any startup, we're a fast-growing company leading the vacation rental industry with our innovative software. And we raised $30M to do exactly that!
Our platform empowers property owners and managers to efficiently manage and market their rental businesses online. We are an international team of more than 350 people and over 60 different nationalities, founded in the heart of sunny Barcelona.
⭐ About the role
To continue our growth, we are looking for an Onboarding Specialist with Spanish, to join our team!
As an Onboarding Specialist, you will take ownership of the customer upon subscription, guiding the customer in the account and connections set-up. Post-set-up, you will have ownership of the customer and follow-up on a regular basis to upsell product features and plan.
Why you’ll love us:
You’ll be part of a growing, dynamic company with a truly international team. At Lodgify, we are full of contagious energy, hard work, and passion for what we do. We celebrate diversity and are proud to acknowledge a variety of backgrounds, perspectives and skills in our team; committed to creating a workplace where everyone is heard and feels a sense of belonging.
What's in it for you?*
🏠 The freedom to work from home any day that works for you.
🌴 Enjoy 25 working days of paid vacation and Jornada Intensiva in August.
💊 Top-notch Cigna health insurance (includes travel insurance, dental plan, psychologist and we cover pre-existing conditions too).
😋 Save on meals! Enjoy a monthly allowance of 150€ and, in addition, a Flexible Remuneration plan with up to 70€. Plus, enjoy a 50% discount on Ametller’s prepared dishes to level up your mealtime!
🚇 Flexible Remuneration options for your transportation needs.
🖥️ Elevate your workspace. We provide a home-office setup allowance to ensure you have everything you need for a productive and comfortable work environment.
🇪🇸 Free Spanish classes.
🤑 Boost your earning potential with our referral program that offers paid compensation.
🌟 Fuel your day with a daily office breakfast buffet and join our monthly events like football tournaments, wine tastings, hikes, kayaking and more!
🎯 Work in a dynamic environment with offices fully equipped for fun with ping pong, foosball, surrounded by an international team of +60 nationalities.
*Benefits offered may differ based on the type of contract that is issued
So, what are you waiting for? Apply now!
All applications and CVs must be submitted in English 😉
At Lodgify, we’re not just your average startup; we’re redefining the vacation rental industry with our cutting-edge software solutions. As an Onboarding Specialist with Spanish, based in the vibrant city of Barcelona, you’ll play a pivotal role in our customer success team. Your main focus will be to onboard new customers, guiding them through the essential setup of their Lodgify accounts and connections. You’ll connect with clients through engaging phone calls and screen-sharing sessions, ensuring they feel confident in utilizing our platform. Your consultative approach will help you understand their unique objectives, ensuring a tailored setup that accommodates their specific needs. After the initial setup, you’ll take ownership of your customers’ journeys, regularly checking in to promote product features and enhancements, driving upsells where beneficial. In addition, you’ll be instrumental in collecting valuable customer feedback, which you’ll relay to our product team for continuous improvement. If you're a tech-savvy individual with a knack for relationship-building and a passion for customer success, Lodgify is excited to welcome you to our thriving international team of over 350 professionals from more than 60 different backgrounds! Join us in this journey to empower property owners and managers around the globe, all while enjoying the perks of a supportive and dynamic work environment.
We empower passionate lodging operators to grow their hospitality business through technology. We do this by developing powerful, affordable and accessible software that enhances and simplifies all aspects of online marketing and rental management...
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