Sales Development Representative (English, Spanish & French)

The Sales Development Representative at Lodgify is primarily responsible for prequalifying inbound leads generated by our marketing efforts. By engaging with potential customers through phone calls, chat, and email, you'll communicate the value of our platform, identify the specific needs of prospects, and collaborate closely with the sales team to pass on qualified leads.

To qualify for the Sales Development Representative position at Lodgify, you should ideally have some previous sales experience, although specific SDR experience is not mandatory. Proficiency in English, Spanish, and French is essential, along with strong communication skills and a passion for technology and web-based solutions.

Yes, familiarity with HubSpot or similar CRM systems is important for the Sales Development Representative role at Lodgify. You will be utilizing our CRM system to manage interactions, record activities, and keep track of contact information, so previous experience will certainly be an advantage.

As a Sales Development Representative at Lodgify, you will be part of a lively and dynamic work environment filled with passionate individuals from over 60 nationalities. We promote a culture of collaboration, creativity, and fun, featuring amenities like a breakfast buffet, fun office games, and opportunities for team outings.

Lodgify offers a range of excellent benefits to Sales Development Representatives, including flexible work from home options, generous vacation policies, comprehensive health insurance, monthly allowances for meals and transportation, and contributions towards home-office setups to enhance your working experience.

In discussing your sales experience, it's essential to highlight specific achievements and challenges you've faced. Be thorough in detailing how your skills contributed to your team's success and emphasize your understanding of customer needs and how you addressed them.

When answering this question, provide examples of how you've resolved objections in past sales interactions. Discuss skills like active listening, empathy, and presenting convincing counterarguments to transform objections into opportunities for engagement.

Knowing the ins and outs of Lodgify’s software is crucial. Take time to research and understand our offerings, how they benefit property owners and managers, and what sets Lodgify apart from other platforms in the vacation rental industry.

Expect to discuss your approach to prioritizing leads based on their potential value and urgency. Highlight methods you use to assess and categorize leads, like evaluating engagement levels or using scoring systems.

To effectively answer this question, recount a specific experience where you not only met but surpassed sales goals. Discuss the strategies you implemented that led to this success, emphasizing your determination and innovative approach.

Cultural awareness is important, especially in multilingual environments. Share strategies you've used to adapt your communication and sales techniques to align better with diverse customer needs, ensuring your approach resonates with a broad demographic.

When discussing motivation, focus on aspects such as personal growth, the thrill of closing deals, and the satisfaction that comes from helping clients find solutions. Reflecting genuine passion will resonate with interviewers.

Identify skills such as communication, active listening, problem-solving, and adaptability. Elaborate on why these skills are vital for a Sales Development Representative at Lodgify, particularly in fostering customer relationships.

When discussing your experience with CRM systems like HubSpot, mention the specific functionalities you’ve utilized, how you managed and tracked leads, and the insights you’ve gained from data analysis to improve sales strategies.

Discuss your methods for time management, such as prioritizing tasks, using digital tools for organization, and maintaining focus on objectives. Offering concrete examples of your organizational skills in action can strengthen your response.