Directing Attorney - Centralized Intake Unit Call Center

The Directing Attorney at Lone Star Legal Aid is responsible for overseeing the Centralized Intake Unit Call Center's day-to-day operations, ensuring compliance with various legal regulations and policies, and supervising a team dedicated to high-volume intakes while delivering quality legal advice.

To apply for the Directing Attorney position at Lone Star Legal Aid, candidates must hold a degree from an accredited law school, be licensed to practice in Texas, and have three years of successful state or federal litigation experience along with proven management skills.

The Directing Attorney plays a crucial role at Lone Star Legal Aid by ensuring that low-income Texans receive high-quality legal representation, thus advancing the organization's mission of advocating for civil rights and ensuring equal access to justice for all clients.

Essential skills for the Directing Attorney position at Lone Star Legal Aid include exceptional interpersonal and communication abilities, strong analytical, technical, and organizational skills, as well as a profound commitment to collaborating with diverse communities and providing innovative solutions to legal challenges.

The work environment for a Directing Attorney at Lone Star Legal Aid is collaborative and dynamic, focusing on teamwork and dedication to justice. Employees benefit from a supportive culture that values community service and provides opportunities for professional growth.

When answering this question, it's important to provide specific examples of cases you've worked on, highlighting your experience in trial preparation, courtroom procedures, and any successful outcomes that demonstrate your capabilities in a state or federal context.

Discuss your methods for staying current with legal regulations and how you communicate these policies to your team. Emphasize creating a culture of compliance and continual training for staff to ensure that all processes meet the required standards.

In answering this question, highlight your strategies for fostering an inclusive environment, encouraging open communication, and utilizing each member's strengths. Share how you adapt your management style to suit different team dynamics.

You can discuss specific strategies you use to stay calm and organized under stress, such as prioritizing tasks, delegating responsibilities, and maintaining clear communication to ensure that both clients and your team feel supported.

Highlight your skills in active listening, empathy, and clarity when explaining legal concepts. Mention your approach to assessing client needs quickly and providing accurate advice while ensuring they understand their options.

Use this opportunity to share details of a project where you identified a gap in service delivery, implemented a new procedure or system, and the positive outcomes that resulted from this leadership initiative.

Discuss specific quality control measures you have in place, such as peer reviews, training, and ongoing feedback mechanisms, which help maintain high standards for legal work and assure compliance with LSLA policies.

Emphasize the importance of cultural competence and your efforts to understand client perspectives. Discuss how you adapt your communication style to meet clients where they are and build rapport based on trust and respect.

You can explain your methods for staying informed, such as attending legal workshops, subscribing to relevant publications, and networking with other legal professionals to share insights and best practices.

Express your passion for social justice and commitment to public service. Mention how LSLA's mission aligns with your professional values and how you believe your experience and skills can contribute positively to the organization.