Sales Assistant Mall Kelapa Gading (Full-time)

As a Sales Assistant at Love, Bonito in Mall Kelapa Gading, your responsibilities include creating excitement around product launches, providing the best customer experience by advising guests on styling, and maintaining merchandise availability in various colors and sizes. You'll also handle inventory management, cashier duties using the POS system, and work collaboratively with your team to achieve sales targets.

To become a Sales Assistant at Love, Bonito, applicants should ideally have at least one year of experience in a retail setting. Candidates need to have a good understanding of fashion trends, a positive attitude, and strong problem-solving skills. Familiarity with Microsoft Word, Excel, Google Drive, and POS systems is essential. Additionally, applicants must be female, single, and between the ages of 20 to 25.

The work culture for Sales Assistants at Love, Bonito is dynamic and empowering. You'll find a supportive and fun environment that encourages growth and creativity. We emphasize teamwork without corporate red tape, and our focus is on uplifting women both in the workplace and through our products. The culture is built around positivity, passion for fashion, and a customer-centric approach.

Absolutely! At Love, Bonito, we are committed to the professional growth of our team members. As a Sales Assistant, you will have opportunities to advance in your role by taking on more responsibilities and potentially moving into leadership positions, such as Lead Pixie. Our focus on hyper growth means that there are many paths for advancement as we expand our presence.

The ideal Sales Assistant at Love, Bonito is someone with a charismatic and bubbly personality, a genuine passion for the fashion industry, and the ability to work well under pressure. Proactivity, a customer-centric mindset, and the ability to multitask effectively are key traits. If you're reliable, trustworthy, and have an eye for detail, you will thrive in our environment.

When approaching customer service as a Sales Assistant, it's important to actively listen to the customer's needs and provide personalized assistance. I believe in creating a welcoming atmosphere that empowers customers and enhances their shopping experience. By building rapport and offering styling advice, I aim to ensure that every customer leaves feeling confident and satisfied.

In a previous retail position, a customer was unhappy with a purchase due to the wrong size being delivered. I listened carefully to their concerns, apologized for the inconvenience, and quickly offered them a suitable replacement along with a discount on their next purchase. By showing empathy and taking swift action, the customer left happy and even expressed appreciation through a positive review.

I focus on understanding the products and their features to highlight them effectively to customers. Additionally, I establish connections with shoppers to encourage repeat visits. Hosting product demos or styling workshops can also engage customers and increase sales. Collaborating with the team is crucial to meeting daily sales targets.

During busy hours, I maintain organization by prioritizing tasks effectively. I focus first on customer interactions to ensure they feel valued, then tackle inventory management and restocking. I also communicate with my team, delegating responsibilities where needed. Staying calm under pressure and working systematically helps me manage everything seamlessly.

What I love most about retail is the opportunity to interact with people and help them express themselves through fashion. Each day brings new challenges, and I enjoy using my creativity to solve problems and provide solutions that make customers feel great. The dynamic nature of retail keeps me motivated and excited.

My fashion sense is versatile and reflects current trends while staying true to personal style. I’m always eager to experiment with new styles and colors, making it easier to advise customers on what might work best for them. I believe fashion is personal, and I want to help others find what makes them feel confident.

Maintaining store aesthetics requires a keen eye for detail, ensuring that displays are attractive, products are organized, and the environment is clean. Regularly refreshing displays, ensuring proper lighting, and creating inviting layouts are all essential in keeping the shopping experience appealing and enjoyable.

I embrace the pressure of meeting sales targets as a motivating challenge. By setting personal goals and breaking them down into daily objectives, I stay focused. Additionally, I collaborate with my team to share tips and strategies, and we celebrate each other's successes, which creates a positive and motivated environment.

When faced with a challenging customer, I would remain calm and composed, actively listening to their concerns. I believe in showing empathy and understanding their perspective. By providing a solution-oriented approach, I aim to resolve the issue to their satisfaction while keeping communication respectful and professional.

I want to work for Love, Bonito because I admire the brand's mission of empowering women through fashion. The company’s commitment to community and its dynamic work culture resonate with my values. I’m excited about the opportunity to be part of a team that prioritizes meaningful connections with customers while driving growth.