Full Time Sales Ambassador - Bellevue Square

As a Full Time Sales Ambassador at Lush Cosmetics, you'll be responsible for driving sales by utilizing dashboard results and customer feedback. Your role involves delivering outstanding customer experiences, connecting with shoppers to meet their needs, and building brand awareness through community engagement. You'll also be responsible for maintaining store visuals and organization, ensuring the store remains welcoming and visually appealing.

To be considered for the Full Time Sales Ambassador role at Lush Cosmetics, you should have excellent customer service skills and a flexible schedule. Ideal candidates will have a passion for skincare and an understanding of ethical business practices. While prior experience in consultation-based customer service is preferred, what's most important is your ability to adapt in a fast-paced environment and work effectively within a team.

At Lush Cosmetics, we are committed to fostering a diverse and inclusive workplace. As a Full Time Sales Ambassador, you will actively participate in promoting diversity, equity, inclusion, and belonging (DEIB) amongst your team. This involves open communication with team members, celebrating diverse perspectives, and encouraging collaboration to create a sense of belonging within the workplace.

In your role as a Full Time Sales Ambassador at Lush, mastering customer experience techniques is crucial. This includes actively listening to customers, asking open-ended questions to uncover their needs, and delivering tailored product demonstrations. Additionally, sharing insights about our sustainable practices and ethical values is key to building a lasting relationship with shoppers, inspiring them to come back again and again.

The pay for the Full Time Sales Ambassador position at Lush Cosmetics in Bellevue Square is set at $21 per hour. This competitive salary reflects our commitment to rewarding our team members who contribute to providing exceptional customer experiences and driving sales in our store.

When answering this question, be specific about a situation where you exceeded customer expectations. Detail how you listened to their needs and provided a solution, demonstrating your problem-solving skills and commitment to customer satisfaction.

Stay calm and show empathy. Share a structured approach—listen first, acknowledge their concerns, and offer a solution. This shows you can maintain professionalism under pressure, a key quality for a Sales Ambassador.

Discussing Lush’s commitment to fighting animal testing, ethical sourcing, and environmental sustainability showcases your alignment with the brand. Mention specific practices and how they resonate with you personally.

Explain your approach to showcasing product benefits and engaging customers through demonstrations. Highlight the importance of personalizing recommendations based on customer needs to make them feel valued.

Talk about using data analytics, such as StoreForce dashboard insights, to understand sales trends and adjust your approach. Detail how setting personal goals while collaborating with your team contributes to overall success.

Emphasize the significance of collaboration and open communication. Share examples of how positive teamwork enhances customer service and creates a supportive work environment, crucial for a Sales Ambassador.

Discuss your commitment to continuous learning via training sessions, staff resources, and personal research. Mention how keeping informed allows you to provide accurate recommendations, enhancing customer trust.

Express your passion for skincare and ethical business practices. Highlight Lush’s values that resonate with you, such as sustainability and community engagement, and how you want to contribute to their mission.

Share a specific instance where you supported a teammate or organized a team activity that promoted camaraderie. This showcases your interpersonal skills and dedication to a positive work environment.

Summarize your relevant experiences, skills, and passion for customer service and ethical beauty. Convey how these align well with the responsibilities of a Sales Ambassador at Lush.