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Controls Specialist Manager

At MacDonald-Miller Facility Solutions (“MacMiller”) we make buildings work better. As the Northwest’s leading mechanical contracting firm, we design, deliver and service HVAC, plumbing and automation system solutions for commercial buildings. With our over one thousand employees across 10 offices, there is a breadth and variety of work to keep you engaged and inspired. 

We enjoy a well-respected history of exceeding our customers’ expectations and executing with distinction. Our clients trust their toughest projects with our integrated teams, including: 

  • New construction – Engineering, fabrication and install of mechanical systems for new projects following lean construction practices 
  • Special projects – Retrofits and mechanical repairs for existing buildings for new efficiencies 
  • Service - scheduled preventative maintenance ensuring tenant comfort, and 24/7 emergency response 
  • Building performance – Control systems, fault detection, energy services and remote monitoring
  • Performance Contracting -- Sustainable Solutions: Acting as the Prime Contractor, we deliver design-build energy-efficient solutions in the built environment for private and public sector clients 

People love to work at MacDonald-Miller, and it’s because we all share the same Core Culture Values:

  • Collaboration – Diverse players, one team, a common vision. Collaboration is our foundation and critical to the success of the company. Every team member is valued and brings a diversity of strengths to help us meet our common vision.
  • Dedication – We are dedicated to personal and professional excellence. We execute with distinction by doing the right thing and following through on our commitments.
  • Safety – Everyone deserves a safe workplace. Safety is more than hardhats and boots, it’s an attitude and the environment we create. Every day, everyone goes home to their families.
  • Community – We are proud to be part of MacDonald-Miller. We actively seek to build relationships and know each other as individuals. Together we create an environment that is welcoming, caring, and trusting.
  • Innovation – We are committed to continuous, creative problem solvingInnovation is how we stay an industry leader. We always strive to challenge and better ourselves.
  • Fun! – Take the work seriously, but never taking ourselves too seriously. It’s possible to be both serious professionals and good-natured people you enjoy working with. We strive to be both.

Controls Specialist Manager: This is where you come in. 

We’re looking for a Controls Specialist Manager who will build and lead our Building Controls Field Specialist operations in Washington.

In return for hard work and achieving aggressive goals, you’ll get rewarded with more to own, a ton of growth opportunities, and more freedom than you’ve probably ever had.   

Top deliverables in the first year to be a hero: 

  • Continue building a team culture that embodies MM Core Values, ensuring quality profitable work and an enjoyable employment experience where the team supports each other and has fun doing it.
  • Contribute operations information and recommendations to strategic plans and review; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends.
  • Execute 2025 specialist development roadmap, facilitate input to create the 2026 roadmap.
  • Recruit, select, train, assign, schedule, coach, counsel, and hold employees accountable.

This Controls Specialist Manager position reports to Austin Marriage, Director - Building Controls Operations, and works within a collaborative team on diverse projects and initiatives that support our growing business. This highly visible role interacts with all levels and functions within the organization.

Your Background: What kind of person will thrive in this role? 

 You should have… 

  • A track record of delivering excellent customer service to internal and external customers, whether that’s assigning and directing work to employees or being the primary point of contact to customers regarding services performed by MacMiller.
  • Expertise analyzing process workflows and implementing changes in the spirit of continuous improvement.   Change Management is a key skill for this role.
  • Eight or more years of relevant experience in mechanical contracting, service, and maintenance on Controls/HVAC/refrigeration/plumbing systems.

 And everyone you work with should describe you as… 

  • Motivational. You are the magnet for Field Operations to rally around.
  • Goal-oriented  
  • Great problem-solver 
  • Strong communicator 
  • High degree of ownership 

 And you should be motivated by… 

  • Working collaboratively as well as independently to best support our Building Controls operations in the state of Washington.
  • Empowering yourself to learn how to do something.  If you need a ton of handholding or a micro-manager boss, this is not the place for you.
  • Working in a lean, results-oriented environment, where you’ll be expected to do more, take on more, and achieve more every year.
  • Having fun in an environment high on transparency, open to innovative new approaches with a supportive family feel.

Compensation: $132,000 to $172,000 Annually

MacDonald-Miller Facility Solutions presently provides employee coverage for:

  • Medical, dental, vision for employees (coverage available for dependents for shared premium).
  • 401k retirement plan including Company matching.
  • Vacation and Sick Compensation (PTO), and Holiday Pay!
  • Disability income protection including short term and long-term disability.
  • Employee and dependent life insurance.
  • Wellness Program.
  • Employee Assistance Program.

Where you will work

Our Seattle HQ office (17930 International Blvd, SeaTac, WA 98188) has easy access to the SeaTac International Airport, ample secured parking, and newly renovated office facilities - not to mention great views! Neighborhood amenities include an onsite deli, restaurants, and convenient freeway/airport access.

Interested in learning more?

If you’re ready for an adventure and are interested in being considered for this role, click apply to start the conversation! Or if you know someone who currently works at MacDonald-Miller, reach out to them to get introduced to the team!

MacDonald-Miller Facility Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Average salary estimate

$152000 / YEARLY (est.)
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$132000K
$172000K

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What You Should Know About Controls Specialist Manager, MacDonald-Miller Facility Solutions

At MacDonald-Miller Facility Solutions, we are on the lookout for a dynamic Controls Specialist Manager to lead our Building Controls Field Specialist operations in Washington. As the Northwest's top mechanical contracting firm, we pride ourselves on creating building solutions that enhance the quality of environments. Your role will involve fostering a team culture that aligns with our core values while driving the success of our operations. If you love working collaboratively, are expert in analyzing process workflows, and have over eight years of experience with mechanical contracting, this position may be your next adventure. Your strong communication skills and motivational leadership will be vital to nurturing an empowering environment for your team. You’ll also be managing strategic plans, ensuring production standards, and engaging in fantastic teamwork. We promote professional growth and personal development, so if you’re ready to take on more responsibilities and tackle new challenges alongside a team that believes in not just work but the joy of working together, we want to hear from you! Join us, and let’s bring innovation and fun to building management solutions.

Frequently Asked Questions (FAQs) for Controls Specialist Manager Role at MacDonald-Miller Facility Solutions
What responsibilities does a Controls Specialist Manager have at MacDonald-Miller Facility Solutions?

The Controls Specialist Manager at MacDonald-Miller Facility Solutions is responsible for leading the Building Controls Field Operations, building a positive team culture, executing strategic plans, and managing quality standards. This role also involves recruiting, training, and holding team members accountable while ensuring customer satisfaction. Successful candidates must bring their expertise in analyzing workflows and fostering improvements in control systems, which directly impacts the performance of building automation and efficiency initiatives.

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What qualifications are required for the Controls Specialist Manager position at MacDonald-Miller Facility Solutions?

To qualify for the Controls Specialist Manager role at MacDonald-Miller Facility Solutions, candidates should have at least eight years of relevant experience in mechanical contracting and services in Controls, HVAC, refrigeration, or plumbing systems. Important skills include change management, excellent communication, and a problem-solving mindset. Additionally, candidates should be highly motivated and demonstrate a commitment to creating collaborative work environments aligning with company values.

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What makes the Controls Specialist Manager position unique at MacDonald-Miller Facility Solutions?

The Controls Specialist Manager position at MacDonald-Miller Facility Solutions is unique because it combines leadership, customer service excellence, and technical expertise in a collaborative environment. This role not only focuses on operational efficiency but also fosters a fun, supportive atmosphere that values personal and professional growth while engaging in challenging projects that impact the community.

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How does MacDonald-Miller Facility Solutions support the professional growth of its Controls Specialist Manager?

MacDonald-Miller Facility Solutions is dedicated to the continuous professional development of its Controls Specialist Manager. The company offers resourceful pathways for growth such as specialized training programs, mentoring for leadership development, and opportunities to manage diverse projects that leverage employee strengths. Employee feedback and strategic input contribute to roadmap development, ensuring an engaging career journey.

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What is the experience like being part of the team at MacDonald-Miller Facility Solutions?

Being part of the team at MacDonald-Miller Facility Solutions is an enriching experience characterized by collaboration and support. Employees enjoy working together towards common goals in a friendly environment focused on safety, innovation, and community values. The company rewards hard work and encourages team bonding through cultural values, which fosters a sense of belonging and promotes job satisfaction.

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Common Interview Questions for Controls Specialist Manager
How would you approach building and leading a team as a Controls Specialist Manager?

When approaching team building, it’s essential to foster an inclusive culture that aligns with company values. Highlight your emphasis on collaboration, encouragement, and open communication, showcasing your ability to motivate and engage team members. Discuss strategies for recruitment, training, and ongoing professional development to elevate team performance consistently.

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Can you provide an example of how you've implemented process improvements in your previous roles?

Share a specific instance where you analyzed a workflow, identified inefficiencies, and led a change initiative. Highlight the thought process behind your decisions, the steps taken for implementation, the engagement of team members, and quantitatively showcase the results achieved to exhibit an impactful approach toward continuous improvement.

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How do you prioritize tasks and projects in a fast-paced work environment as a Controls Specialist Manager?

Elaborate on your time management strategies, emphasizing your alignment with company goals, customer needs, and project deadlines. Discuss using tools for task tracking, delegation techniques, and how you regularly assess priorities to accommodate unexpected challenges while maintaining productivity and team morale.

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What strategies do you use to ensure high levels of customer service as a Controls Specialist Manager?

Detail your commitment to high-quality customer service by discussing proactive communication, understanding customer needs, and implementing feedback systems. Provide examples of how you’ve successfully resolved conflicts or improved service delivery to enhance client satisfaction, and reinforce the significance of maintaining relationships in this role.

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What steps would you take to execute the company’s strategic objectives?

Talk about your methodology for aligning team goals with broader organizational objectives, emphasizing collaborative discussions and input from team members. Share examples of how you've contributed to strategic planning, executed action plans, and used metrics to evaluate progress, illustrating adaptability and foresight in achieving those objectives.

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How do you handle underperforming team members in your role?

Explain your approach to addressing underperformance by focusing on open communication and setting clear expectations. Discuss the importance of conducting regular check-ins, providing constructive feedback, and offering support or resources necessary for improvement while setting achievable goals to foster growth.

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What role does innovation play in your work as a Controls Specialist Manager?

Highlight your belief in innovation as crucial for leading teams and implementing solutions. Discuss strategies like encouraging team brainstorming, staying abreast of industry advancements, and fostering an open-minded culture where new ideas can flourish, driving continuous improvement in operations and customer service.

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Can you explain how you would contribute to a positive workplace culture?

Discuss how your personal values align with the company culture and how you would embody those values. Focus on the importance of collaboration, recognition of achievements, and creating a supportive work environment where everyone feels valued, which leads to better team dynamics and overall job satisfaction.

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Describe your experience with budgeting and resource allocation in previous roles.

Share specific experiences that relate to managing project budgets and resource allocation effectively. Discuss how you analyzed costs, identified resource needs, collaborated with stakeholders, and communicated budgetary constraints while still meeting project objectives, showcasing financial responsibility.

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How would you implement a development roadmap for your team?

Describe your approach to creating a development roadmap by collaborating with team members to identify skills gaps and professional aspirations. Discuss setting measurable goals, tracking progress, and incorporating feedback to adjust the plan as necessary, ensuring the roadmap aligns not just with organizational but also with individual team member goals.

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Founded in 1965, MacDonald-Miller Facility Solution functions as a full-service, design-build mechanical contractor in the Pacific Northwest

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Full-time, on-site
DATE POSTED
March 25, 2025

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